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*Weekends Only*
Resident Assistant Position Summary
Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Resident Assistant Duties/Responsibilities:
- Providing companionship, building rapport and establishing a trusting relationship with our residents
- Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision.
- Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested.
- Conducting daily tasks in a safe manner and for adhering to all safety procedures.
- Serves residents meals and after-meal cleanup.
- Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned.
- Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure.
- Communicate with family members, visitors, and volunteers in a customer service-oriented manner.
- Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director.
- Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director.
- Answer all emergency response system calls immediately.
- Provide post-mortem care as instructed.
- Complete all documentation and paperwork as required.
- Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies.
- Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department.
- Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team.
- Must be able to work every Saturday and Sunday from 6:00 a.m. - 10:00 a.m.
Resident Assistant Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff
- Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents.
- Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate.
Resident Assistant Preferred Skill/Abilities:
- Experience working with Seniors
- CNA certification
- Previous experience in Assisted Living or Memory Care
Resident Assistant Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Family Advisor
We offer flexible work from home schedules (must include a weekend day), competitive compensation, full health, dental and vision insurance, 401k contributions
Company’s Basic Information
American House is a Senior Living Company that provides multi levels of care for older adults; offering independent living, assisted living and memory care.
Role Summary
American House offers senior living communities in multiple states. Family advisors qualify families, educate them on options, provide resources and personal assistance in identifying which American House community would best meet their needs.
The advisor’s role is to contact families who have requested information through our website, via email, or by phone and schedule them to tour our communities in their area.
Ideal candidates are self-motivated, enjoy helping people AND excel at sales! Our best candidates have sales and/or call center experience and want to employ their skills in a meaningful way while working from home. They have a lot of confidence and can speak in a professional manner with conviction and empathy.
We offer flexible work from home schedules (must include a weekend day), competitive compensation, full health, dental and vision insurance, 401k contributions, ???
Skills and Responsibilities
- Deliver results as measured by established performance sales goals and quotas.
- Manage calls; actively listen and ask relevant follow-up questions.
- Assess information quickly, make recommendations, and find solutions.
- Problem solves to overcome obstacles.
- Exceptionally well spoken; can speak with conviction and confidence.
- Genuine interest and concern for consumers and providers
- Technical abilities include basic computer skills; CRM experience a plus.
- Self-Motivated; seeks feedback to improve competencies.
- Ability to make and take a volume of phone calls as well as email
- Time management, organizational, follow-up, and multi-tasking skills
- Accountable for tours booked and move-ins made from leads sent to our communities monthly.
Qualifications
- Must be eligible to work in the US. No visa sponsorship.
- Must be able to adhere to call handling processes with knowledgeability, friendliness and compassion.
- Senior housing sales and/or call center experience is a plus.
#INDLP
Resident Assistant Position Summary
Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Resident Assistant Requirements:
- Ability to communicate clearly and effectively with both residents and staff
- Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents.
- Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate.
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Resident Assistant Preferred Skill/Abilities:
- Experience working with Seniors
- CNA certification
- Previous experience in Assisted Living or Memory Care
Resident Assistant Responsibilities:
- Providing companionship, building rapport and establishing a trusting relationship with our residents
- Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision.
- Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested.
- Conducting daily tasks in a safe manner and for adhering to all safety procedures.
- Serves residents meals and after-meal cleanup.
- Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned.
- Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure.
- Communicate with family members, visitors, and volunteers in a customer service-oriented manner.
- Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director.
- Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director.
- Answer all emergency response system calls immediately.
- Provide post-mortem care as instructed.
- Complete all documentation and paperwork as required.
- Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies.
- Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department.
- Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team
Resident Assistant Position Summary- Part Time
Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Resident Assistant Requirements:
- Ability to communicate clearly and effectively with both residents and staff
- Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents.
- Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate.
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Resident Assistant Preferred Skill/Abilities:
- Experience working with Seniors
- CNA certification
- Previous experience in Assisted Living or Memory Care
Resident Assistant Responsibilities:
- Providing companionship, building rapport and establishing a trusting relationship with our residents
- Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision.
- Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested.
- Conducting daily tasks in a safe manner and for adhering to all safety procedures.
- Serves residents meals and after-meal cleanup.
- Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned.
- Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure.
- Communicate with family members, visitors, and volunteers in a customer service-oriented manner.
- Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director.
- Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director.
- Answer all emergency response system calls immediately.
- Provide post-mortem care as instructed.
- Complete all documentation and paperwork as required.
- Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies.
- Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department.
- Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team
**1st and 3rd Shift Available**
Medication Technician Position Summary
Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.
Qualifications and Required Experience for Medication Technician:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Must possess a valid Medication Technician certificate within the state of Florida
- 1st Shift: 6:00 a.m. - 2:00 p.m.
- 2nd Shift: 2:00 p.m. - 10:00 p.m.
- 3rd Shift: 10:00 p.m. - 6:00 a.m.
Primary Responsibilities for Medication Technician:
- Administers medications according to the physician order on the medication administration record (MAR).
- Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate.
- Conducts change of shift report with oncoming/outgoing shift personnel.
- Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Provides all necessary care and services to assigned residents and assists other caregivers as needed.
- Works collaboratively with peers and other team members.
- Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility.
- Maintains professional demeanor at all times when interacting with residents and families.
- Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately.
- Utilizes safe transfer techniques when assisting residents with mobility.
- Participates in and supports the resident-centered activities program.
- Care for sensory enhancement devices such as eyeglasses and hearing aids.
- Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom.
- Washing residents’ laundry as needed.
- Escorts residents and coordinates internal transportation needs.
- Assists residents with personal correspondence/telephone usage when requested.
- Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed.
- Conducts room checks and resident rounds.
- Monitors for environmental safety hazards.
- Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.).
- Assists residents without swallowing difficulty with eating.
- Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse.
- Attends and participates in staff meetings and mandatory in-services.
- Documents provision of services on company forms.
- Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
- Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns.
- Acts as ambassador and public relations representative to guests and other off-campus visitors.
- Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals.
- Copies special paperwork or forms.
- Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process.
- Collaborates with associates in other departments to assure necessary care and services are provided.
- Participates in projects or committees as assigned.
- Performs related duties as assigned.
**1st and 3rd Shift Available**
Medication Technician Position Summary
Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.
Qualifications and Required Experience for Medication Technician:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Must possess a valid Medication Technician certificate within the state of Florida
- 1st Shift: 6:00 a.m. - 2:00 p.m.
- 2nd Shift: 2:00 p.m. - 10:00 p.m.
- 3rd Shift: 10:00 p.m. - 6:00 a.m.
Primary Responsibilities for Medication Technician:
- Administers medications according to the physician order on the medication administration record (MAR).
- Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate.
- Conducts change of shift report with oncoming/outgoing shift personnel.
- Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Provides all necessary care and services to assigned residents and assists other caregivers as needed.
- Works collaboratively with peers and other team members.
- Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility.
- Maintains professional demeanor at all times when interacting with residents and families.
- Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately.
- Utilizes safe transfer techniques when assisting residents with mobility.
- Participates in and supports the resident-centered activities program.
- Care for sensory enhancement devices such as eyeglasses and hearing aids.
- Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom.
- Washing residents’ laundry as needed.
- Escorts residents and coordinates internal transportation needs.
- Assists residents with personal correspondence/telephone usage when requested.
- Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed.
- Conducts room checks and resident rounds.
- Monitors for environmental safety hazards.
- Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.).
- Assists residents without swallowing difficulty with eating.
- Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse.
- Attends and participates in staff meetings and mandatory in-services.
- Documents provision of services on company forms.
- Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
- Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns.
- Acts as ambassador and public relations representative to guests and other off-campus visitors.
- Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals.
- Copies special paperwork or forms.
- Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process.
- Collaborates with associates in other departments to assure necessary care and services are provided.
- Participates in projects or committees as assigned.
- Performs related duties as assigned.
Dishwasher Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high quality, positive dining experience for our residents.
Qualifications and Required Experience for Dishwasher:
- Excellent communication skills and a compassion for older adults
- Training and experience in dietary/food service techniques.
-
Primary Responsibilities for Dishwasher:
- Ensure the highest quality of customer service is available for our residents.
- Works closely with the Culinary Director and other culinary staff.
- Cleans tables, washes dishes, and performs other general and assigned cleaning tasks.
- Loads and unloads materials, cleans equipment, and assists in all areas where assigned.
- Maintain proper water temperatures for dishwasher.
- Manage three sinks, keeping organization as a primary focus in order to clean dishes, pots, and pans properly.
- Maintain a clean work area; keep trash at an acceptable level and remove it when necessary.
- Assists with event set-up and tear-down as directed.
- Assists in other operations as needed; other duties as assigned by the Culinary Director and/or Executive Director.
Bar Attendant Position Summary
The Bar Attendant provides genuine hospitality to all Residents visiting the Bar, including: Family members, Visitors and Team Members. This job creates a special experience for our customers by providing them with prompt service, quality beverages, wholesome products, and maintaining a clean and comfortable environment.
Qualifications and Required Experience for Bar Attendant:
- 2+ years bartending experience in a full-service restaurant
- Minimum 18 years of age with legal authorization to work in the United States
- Maintains regular and consistent attendance and punctuality, with or without reasonable accommodation.
- Available to work flexible hours that may include early mornings, evenings, weekends, and holidays.
- Meets Bar operating policies and standards, including providing quality beverages, cash handling and store safety and security, with or without reasonable accommodation.
Primary Responsibilities for Bistro Attendant:
- Maintains a calm demeanor during periods of high volume or unusual events to keep the Bar operating to standard and to set a positive example for the team.
- Follows health, safety and sanitation guidelines for all products.
- Engages with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
- Anticipates Resident’s needs by constantly observing their demeaner for cues.
- Communicates Resident’s feed-back information to Culinary Director so that the team can respond as necessary.
- Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Delivers genuine hospitality to all customers by acting as “Ladies and Gentlemen serving Ladies and Gentlemen” and interacting with the Residents in a dignified manner.
- Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Associates during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed.
- Reports issues and repairs needed to Dining Room Manager.
Cook Position Summary
Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Cook Requirements:
- Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items
- Evident interpersonal relationship skills, passionate and empathetic
- Apparent compassion to serve others
- No Educational requirements
- Minimum 18 years of age
- Must pass a background check and TB test
- All Cooks must obtain and maintain a Serve Safe Certification
Cook Preferred Skill/Abilities:
- 1 - 3 years’ experience in dietary/food services
- Experience working in Banquet or Catering operations
Cook Responsibilities:
- Providing our Residents with superior restaurant quality meals and beverages
- Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders
- Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House
- Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department
- Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director
- Be ready to work in proper uniforms daily
- Know and adhere to all information in the employee-handbook
- Other duties as assigned by Culinary Director or the Corporate Culinary Support Team
Cook Position Summary
Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Cook Requirements:
- Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items
- Evident interpersonal relationship skills, passionate and empathetic
- Apparent compassion to serve others
- No Educational requirements
- Minimum 18 years of age
- Must pass a background check and TB test
- All Cooks must obtain and maintain a Serve Safe Certification
Cook Preferred Skill/Abilities:
- 1 - 3 years’ experience in dietary/food services
- Experience working in Banquet or Catering operations
Cook Responsibilities:
- Providing our Residents with superior restaurant quality meals and beverages
- Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders
- Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House
- Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department
- Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director
- Be ready to work in proper uniforms daily
- Know and adhere to all information in the employee-handbook
- Other duties as assigned by Culinary Director or the Corporate Culinary Support Team
SIGN ON BONUS $1000
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
SIGN ON BONUS $1000
RA-2nd Shift
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
#INDLP
Housekeeper Position Summary:
Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Primary Responsibilities for Housekeeper:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by supervisor or Executive Director.
Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Cook:
- Ensure the highest quality of customer service is available for our residents.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
#INDLP
$1500 SIGN ON BONUS
LPN Position Summary
Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.
LPN Duties/Responsibilities:
- Assumes responsibility for administering quality care to meet the total needs of residents
- Provides medication administration, handling, & storage as follows:
- Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation
- Assists in maintaining the medication cart and storage room in a neat and orderly manner
- Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts
- Comply with company policies and procedures related to controlled substances, narcotic count and documentation
- Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate.
- Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director
- Offers comfort and support, emotionally and physically, to residents
- Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated.
- Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation
- Assists with resident move-in and move-outs and with resident discharge planning as needed
- Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department
LPN Required Skills/Abilities:
- 2+ years of nursing experience preferably with experience in long-term care or geriatrics
- Experience with dementia residents preferred
- Up to date first aid and CPR certification
- Current Unencumbered LPN license in the state
- Knowledge of the physiology and psychology of the older adults.
- Exceptional staff training and customer service skills
- Compassionate and friendly demeanor
LPN Education and Requirements:
- Graduate from an accredited School of Nursing
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
#INDHP
*Part Time*
Medical Technician Position Summary
Under the general direction of the Executive Director, Wellness Director, and Memory Care Wellness Director, the primary responsibilities for this position include, but are not limited to, administering medications to the residents in a safe, accurate, and timely manner.
Qualifications and Required Experience for Medical Technician:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license with reliable transportation.
- Must be able to read, write, and speak English fluently.
- Must possess the 6-hour Medication Technician training course according to Florida State Statues 2018 Chapter 393 Section 506 and maintain active certification.
- Must be able to work a flexible shift schedule. Days and hours will vary to equal a 48-hour biweekly schedule.
Primary Responsibilities for Medical Technician:
- Administers medications according to the physician order on the medication administration record (MAR).
- Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate.
- Conducts change of shift report with oncoming/outgoing shift personnel.
- Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Provides all necessary care and services to assigned residents and assists other caregivers as needed.
- Works collaboratively with peers and other team members.
- Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility.
- Maintains professional demeanor at all times when interacting with residents and families.
- Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately.
- Utilizes safe transfer techniques when assisting residents with mobility.
- Participates in and supports the resident-centered activities program.
- Care for sensory enhancement devices such as eyeglasses and hearing aids.
- Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom.
- Washing residents’ laundry as needed.
- Escorts residents and coordinates internal transportation needs.
- Assists residents with personal correspondence/telephone usage when requested.
- Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed.
- Conducts room checks and resident rounds.
- Monitors for environmental safety hazards.
- Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.).
- Assists residents with swallowing difficulty with eating.
- Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse.
- Attends and participates in staff meetings and mandatory in-services.
- Documents provision of services on company forms.
- Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
- Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns.
- Acts as ambassador and public relations representative to guests and other off-campus visitors.
- Copies special paperwork or forms.
- Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process.
- Collaborates with associates in other departments to assure necessary care and services are provided.
- Participates in projects or committees as assigned.
- Performs related duties as assigned.
#indhp
Wellness Director Position Summary:
The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve. Our Wellness Directors supervise all Wellness team members. This is a leadership position within the community and serves as manager on duty in the absence of the Executive Director.
Wellness Director Duties/Responsibilities:
- Overall supervision of all Wellness team members, including but not limited to training, performance management, coaching, motivating, and evaluating.
- Overall implementation, delivery, and coordination of resident services at the community. Directly supervises all employees of the Wellness department.
- Carries out supervisory responsibilities in accordance with American House's policies and procedures. The responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff.
- Assess/evaluate potential residents for Assisted Living/Memory Care level of care utilizing assessment tool. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary.
- Ensure compliance with all state regulatory requirements including mandatory reporting to State Regulatory Body.
- Ensure that all incident reports are completed, filed, and that follow-up is conducted appropriately.
- Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs.
- Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks, where applicable.
- Provides oversight with medication management to assure eMAR's are correct and that the residents receive medications timely and accurately.
- Provides marketing support within the community by participating in tours and discussions with potential residents and their families about clinical needs of the prospect.
- Work in conjunction with Residents' attending Physician to make certain highest quality of service is being provided
- Maintain high level confidentiality of all information related to the role
- Investigate all complaints, grievances, and incidents, and work with the Executive Director concerning appropriate responses and corrective actions.
- Creates positive employee relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs.
- Monitor licensure and certification compliance for all Wellness staff.
- Provide written and oral reports to the Executive Director and Regional Wellness Director concerning the operation of the Wellness Department.
- Lead coordination of health care services with other third-party providers to ensure continuity of care.
- Submit recommendations to the Executive Director for budget, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Wellness Department.
Wellness Director Required Skills/Abilities:
- 3 years of management experience in healthcare or service-related setting
- Physiological and psychological knowledge related to gerontology
Wellness Director Preferred Skill/Abilities:
- Experience working with Seniors
Wellness Director Education and Requirements:
- Licensed Practical Nurse or Registered Nursing
- Bachelor of Science in Nursing (BSN) Degree preferred
- Must pass a pre-employment background check, drug screen, TB test and physical
#indhp
Office Support Position Summary
Office Support supports our mission to enrich the lives of others through genuine customer service, answering phones, greeting guests and additional office duties.
Office Support Requirements:
- Evident interpersonal relationship skills, passionate and empathetic
- Apparent compassion to serve others
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a background check and TB test
Office Support Preferred Skill/Abilities:
- Previous experience working with Seniors
- 1-2 years of customer service experience
- 1-2 years of front desk/receptionist experience
Office Support Responsibilities:
- Ensure the highest quality of customer service is available for our residents
- Responsible for providing a positive first impression both in-person and over the phone to Residents, potential Residents, families, vendors, and candidates for employment
- Respond and address to any resident concerns which arise during shift
- Responsible for carrying out any emergency procedures required during shift
- Responsible to be knowledgeable and successful using the American House sales system
- Responsible for running or overseeing activities
- Notifies Executive Director of emergency situations
- Notes areas or articles in need of repair and reports to Executive Director
- Responsible for inputting work orders into work order system
- Other duties as assigned by Executive Director
Hours and Days are flexible! Must have a Chauffers License.
Transportation Driver Position Summary
Under the general direction of the Executive Director. Primary responsibilities include, but are not limited to, transporting residents for group activities and/or personal appointments.
Qualifications and Required Experience for Transportation Driver:
- Excellent communication skills and a compassion for older adults.
- Must possess a valid driver’s license.
Primary Responsibilities for Transportation Driver:
- Ensure the highest quality of customer service is available for our residents.
- Provides transportation services to current American House residents for appointments in the community within a 10 mile radius.
- Works directly with Executive Director(s) to coordinate transportation for prospective residents when needed.
- Responsible for maintaining a schedule of resident appointment times.
- Keeps current American House marketing materials in the bus at all times.
- Communicates with the Executive Director/Maintenance Director about any required maintenance or repair needed of building vehicle.
- Maintain a valid driver's license.
- Other duties as assigned.