Business Office Manager Position Summary

Under the general direction of the Executive Director, The Business Office Manager primary responsibilities include, but are not limited to managing the day to day operations of the Business Office.

Qualifications and Required Experience for Business Office Manager:

• Excellent communication skills and a compassion for older adults.
• Must possess valid driver’s license.
• A High School Diploma, an Associate Degree in Business or Accounting is desired.
• Must be able to read, write, speak, and understand the English language.

Primary Responsibilities for Business Office Manager:

• Ensure compliance to American House’s philosophy and hallmarks as well as all written policies and procedures that govern the operations of the Business Office.
• Answer incoming telephone calls.
• Perform secretarial functions.
• Provide relevant, complete, accurate, and timely financial information to residents, responsible parties, administrative staff, American House staff, and insurance companies.
• Maintain a file of copies of all charge slips, debits, credits, etc. issued to each resident.
• Maintain an open packing slip and purchase order file.
• Match invoices to packing slips and purchase orders.
• Process and post charge slips to resident bills.
• Prepare and mail resident invoices and statements.
• Reconcile bank statements.
• Perform functions of computer/data processor.
• Prepare payroll, time sheets, etc.
• Maintain payroll to include maintenance of employee records, processing time cards, paychecks, computation of federal and state payroll taxes, miscellaneous deductions, etc.
• Maintain employee records.
• Provide employees with benefit information as needed.
• Comply with COBRA requirements for notification.
• Coordinate with employees and help them enroll in benefits through the HR Connection portal.
• Make written and oral reports to the Executive Director concerning the operation of the Business Office.
• Post accounts payable and files and maintains AIP invoices.
• Cash management of operation, resident deposits, and payroll account to ensure adequate balances are available to meet monthly obligations.
• Preparation for monthly P&L process, posting adjusting journal entries as needed and review with the Executive Director and American House staff.
• Assisting American House staff during the audit and tax season.
• Work in conjunction with other members of the Leadership team.
• Assist in the planning and implementation of in service training.
• Submit recommendations to the Executive Director for budget completion, equipment, and supplies.
• Ensure adequate supplies and equipment is available to meet the day to day operational needs of the business office.
• Serve as networking team member, as directed by the Executive Director.

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.