Position Summary
Memory Care Program Coordinator manages the day to day activity operations of the Memory Care Community to ensure the maximum levels of resident, family and staff safety, wellness and satisfaction is met. Oversees the day to day operations of The Love is Ageless program to ensure the maximum levels of resident leisure contentment, as well as physical, mental and psychological well-being. This is accomplished by taking into account American House's Mission, philosophy, policies and procedures as well as current federal, state and local regulatory standards.
Duties/Responsibilities:
- Ensure compliance to American House's mission and philosophy as well as all written policies and procedures
- Assist in the coordination of effective communication among Resident Associates, residents, and families
- Through ongoing supervision, oversight and delegation, ensures the provision of a continuous high quality of service within the Memory Care Community
- Establishing rapport among Memory Care team members to facilitate teamwork
- Engage in prospective resident visits
- Perform welcome orientation with new residents
- Prepares monthly lifestyle/activity calendar
- Designs and completes the main activity board, resident/family announcements/flyers
- Responsible to update seasonal/holiday decorations
- Schedule and provide transportation for both group events and personal appointments as necessary
- Develop work schedules and assignments to ensure staff accountability and task completion for weekend activity/support staff
Required Skills/Abilities:
- Must be able to read, write, speak and understand English
- Must have a valid driver's license and a good driving record
- Must not pose a direct threat to the health or safety of other individuals within the community
- Attends and participates in mandated yearly training programs
- Must be able to manage time efficiently so to achieve goals
- Adheres to all Human Resources policies, procedures, and code of conduct
- Respects confidentiality of information and Resident's rights
- Performs job in a safe manner, using proper body mechanics, infections control, etc.
- Responsible for the proper care of all property, equipment, supplies and financial assets involved in the performance of the job
- Performs other duties as assigned
Education and Requirements:
- At least two years of experience in Assisted Living
- Knowledge of the physiology and psychology of the older adult.
- Experience working with the geriatric population, dementia related or other related field preferred
Physical and Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Works in the office as well as throughout the community and its premises
- Moves intermittently during working hours. Movements includes, but is not limited to standing, walking sitting, pulling, lifting, reaching, carrying, pushing climbing, kneeling, stooping, and twisting.
- Is subject to frequent interruptions
- Must possess sight/hearing senses or use prosthetics that will enable these senses to function so that the requirements are being met
- Must be able to assist or lead during emergency situations
- Able to communicate intentions and directions to residents, staff, families and others as needed
- May be subject to hostile and emotionally upset residents, family members, staff and visitors
- Is subject to the handling of and exposure of hazardous chemicals
- Is subject to exposure to infectious waste, disease, conditions, etc. including tuberculosis, HIV-AIDS and Hepatitis B Viruses
- Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday as well as reactions from duct, disinfectants and other air contaminants