Memory Care Director

Job Locations US-TN-Chattanooga



Administrator/Memory Care Director Position Summary

The Memory Care Director is responsible for ensuring that a person-centric philosophy and culture of caring is implemented and practiced within the Memory Care Program. This position provides physical and emotional support to each Memory Care resident while maintaining a safe and comfortable home-like environment. The Memory Care Director will plan, direct, and evaluate the overall program and supervise, train, and coach memory care staff. This role will partner with the Executive Director by establishing nurturing relationships with the families and the community.


Qualifications and Required Experience for Administrator/Memory Care Director:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.


  • Bachelors degree preferred.
  • One (1) year of management in dementia care is required.
  • One (1) year of supervisory and management experience. Including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling required.
  • Knowledge of all applicable government regulations.
  • Knowledge of the physiology and psychology of older adults.
  • Excellent communication skills and compassion for older adults.


Primary Responsibilities for Memory Care Director:

The following duties are typical for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.


  • Designs, schedules, and facilitates Memory Care Programming to execute a comprehensive and varied program of activities to meet the broad spectrum of interests and capabilities of Memory Care Residents.
  • Partners with the Living Well Coordinator (if applicable) to ensure various appropriate activities are available throughout the day and evening seven days a week and the MCD and Resident Assistants are actively involved/ engaged with activities.
  • Provides ongoing in-service education and training to the Memory Care staff regarding the disease process and population served.
  • Partners with the WD to ensure that the resident's clinical needs are addressed.
  • Before move-in, review the resident’s preferences and needs and educate the entire memory care team.
  • Facilitates the service plan and daily assignment sheet development to ensure excellence in service delivery, safety, hydration, and resident engagement in programming.
  • Partners with dining services to ensure meeting individual resident needs and preferences; participates in the dining experience.
  • Understands resident change in condition and takes appropriate action.
  • Establishes a cooperative relationship with the local Alzheimer’s Association chapter or other Alzheimer's advisory organizations.
  • Ensure that monthly family support group meetings are planned and facilitated.
  • Coordinate assessments, ongoing evaluations, and family care conferences in partnership with the ED and WD.
  • Collaborates with the WD as to the staffing scheduling. The MCD supports the recruitment, interviewing, and training process for frontline staff.
  • Performs other duties consistent with the position as assigned.


Quality Assurance and Regulatory Compliance

  • Strives for excellent quality of care and service delivery.
  • Develop and implement appropriate plans of action to correct identified deficiencies and other regulatory compliance.
  • Develops a thorough work knowledge of current and evolving state laws, regulations, policies, and procedures dictated for residents and ensures compliance.


Financial Management

  • Assists the Executive director in completing the annual community budget.
  • Manages the department budget to include labor and other expenses and their impact on the community's bottom line.
  • Review monthly financial statements and implement a plan of correction for deficiencies.


Supervisory Responsibilities

  • Carries out supervisory responsibilities of the care team working within the Memory Care Program in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.


Company Overview

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.


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