Life Enrichment Director Position Summary

Under the general direction of the Executive Director and the Corporate and Regional Life Enrichment Directors, primary responsibilities include, but are not limited to, enriching the lives of our residents through regular coordination and facilitation of community events.

Qualifications and Required Experience for Life Enrichment Director:

• Degree in Recreational Therapy, Certified Therapeutic Recreational Specialist, or Certified Activity Director preferred. Experience may be substituted
• Extensive large scale luxury Event Management experience required
• Excellent verbal and written communication skills with the ability to interact with a diverse group of team members, residents, and family members
• Positive attitude, enthusiasm, and energy
• Compassion for older adults
• Extensive knowledge of current technologies
• Experience working with individuals with dementia preferred
• Working knowledge of the senior living industry preferred
• Experience teaching/training others and facilitating groups
• Must possess a valid driver’s license
• May be required to obtain a CDL license within 90 days of hire

Primary Responsibilities for Life Enrichment Director:

• Ensure the highest quality of customer service is available for our residents
• Manage a multi-faceted, multi-venue event program for luxury market clientele
• Maintain the highest standards of event and lifestyle opportunities for American House Residents
• Work in partnership with the Community Relations Director or sales team to participate in prospective resident visits
• Perform the Resident Orientation with new residents (as specified in the Welcome Procedure)
• Create programming for each month based on the Seven Dimensions of Wellness Model and incorporate all seven experiences (Emotional, Environmental, Intellectual, Occupational, Physical, Social, and Spiritual) from the model each day
• Ensure that all elements of all signature programs are executed
• Manage and schedule all guest entertainers, speakers, and outside vendors, including their communication, pay, setup/teardown, event requirements, and event execution
• Maintain a direct line of communication to regional and corporate Life Enrichment team through required reporting
• Develop, monitor, and adjust work schedules to ensure adequate staffing to meet our service standards
• Promote all events/activities in such a way that all residents are aware of and encouraged to attend the programs offered each day  
• Prepare a monthly newsletter using the current program (Connected Living) and maintain the screens and/or activity board
• For those with Memory Care communities, lead the Love Is Ageless program ensuring My Life Story Walls are current and all other aspects of the program are being implemented 
• Use modern technologies to enhance the programs offered
• Display proficiency with software applications, programs, and tools used by American House for the Life Enrichment Director position
• Responsible for Life Enrichment department petty cash and credit card, keeping a record of all cash receipts, expenditures and balancing every month  
• Take rotation and perform Manager on Duty (MOD) responsibilities
• Responsible for communicating with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities  
• Update the seasonal/holiday decorations throughout the community
• Oversee transportation: schedule and provide transportation for group outings and personal appointments in collaboration with any additional drivers, assistants, or volunteers  
• Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community
• Acquire and maintain CDL license, where required
• Provide leadership and guidance for all Life Enrichment Assistants and volunteers
• Complete all necessary paperwork for new volunteers
• Obtain all necessary paperwork and records for any animals visiting or living in the community
• Follow established safety regulations and quality assurance procedures
• Please note: Other duties pertaining to Life Enrichment may be assigned as needed by the Executive Director or corporate team.

OTHER SKILLS AND ABILITIES:

• Capacity to read, analyze and interpret facility forms, signs, and product instructions
• Ability to speak clearly and interpret verbal communication
• High degree of interpersonal relationship skills
• Strong organization and time-management
• Telephone and computer technology proficiency

IDENTIFIED CORE COMPETENCIES FOR SUCCESS IN THIS ROLE:

1. Instills Trust
2. Drives Engagement
3. Collaborates
4. Resourcefulness
5. Organizational Savvy

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.