JOB DESCRIPTION:
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall responsibility for coordination of the move-ins, as well as some of the marketing activities of the Village of Rochester Community.
"Maintain consistent, proactive communication with leads and existing clients to nurture relationships, ensure timely follow-up, and support long-term sales growth."
Alternating weekend (Saturday and Sunday) coverage.
The Sales Assistant position compensation is $50K base plus commission.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Comply to American House’s philosophy as well as all written policies and procedures that govern the operation of Community Relations Department.
• Assist in the effective communication to Leadership team regarding marketing, sales, and census issues.
• Assist in the implementation of marketing plans.
• Assist in the networking and community outreach program.
• Develop a rapport and positive relationship with prospects.
• Ensure that model suites are well maintained.
• Complete reports as required.
• Send cards and notes to prospects and current residents in the hospital.
• Ensure suite is ready to move-in according to standards.
• Provide tours to prospects if needed.
• After move-in, go over meals, activities, housekeeping, and transportation needs.
• Ensure new move-in has been put on the housekeeping schedule.
• Ensure new move-in understands Life Enrichment Calendar.
• Check in with new residents after the first week of move-in to ensure they do not have any questions or concerns.
• Other duties may be assigned as needed.
QUALIFICATION REQUIREMENTS:
• Excellent communication skills and a compassion for older adults
• Must possess a valid driver’s license.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.