Assistant Executive Director Position Summary
The Assistant Executive Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve. Primary responsibilities include, but are not limited to, assisting in the management of the day to day operations of the Community.
Responsibilities :
- Ensures the highest quality of customer service is available for our residents.
- Ensure compliance to American House’s philosophy and hallmarks as well as all written policies and procedures that govern the operations of the Community.
- Ensure employee files are compliant according to state license and regulations.
- Assist in developing and achieving the operating budget.
- Maintain regulatory compliance where applicable.
- Act as a strategic partner to business leaders and an advocate for the employees; serve as a consultant to management on Human Resources-related issues.
- Assists with welcome orientation with new residents.
- Has oversight of scheduling to anticipate staffing needs and ensure accurate shift coverage
- Covers department leader positions when needed
- Answer incoming telephone calls and perform secretarial functions.
- Provide relevant, complete, accurate, and timely financial information to residents, responsible parties, administrative staff, American House staff, and insurance companies.
- Maintain a file of copies of all charge slips, debits, credits, etc. issued to each resident.
- Process and post charge slips to resident bills.
- Prepare and mail resident invoices and statements.
- Reconcile bank statements.
- Perform functions of computer/data processor.
- Prepare payroll, time sheets, etc.
- Coordinate with employees and help them enroll in benefits through the HR Connection portal.
- Post accounts payable and files and maintains AIP invoices.
- Cash management of operation, resident deposits, and payroll account to ensure adequate balances are available to meet monthly obligations.
- Preparation for monthly P&L process, posting adjusting journal entries as needed and review with the Executive Director and American House staff.
- Submit recommendations to the Executive Director for budget completion, equipment, and supplies.
- Maintain office supply orders.
Primary Qualifications for Assistant Executive Director:
- Bachelor’s degree in business, human resources, accounting, or patient care related field
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
-
- Must be able to read, write, speak, and understand the English language.