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Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
Shifts:
- Full Time Morning shift 6am-2pm
- Part Time Weekends 6am-2pm
- Part Time 3pm-7pm
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
PRN - Concierge Position Summary
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.
Primary Responsibilities for Concierge:
- Ensure the highest quality of customer service is available for our residents
- Answers a multiline telephone, screens and directs calls
- Greets guests and residents entering the building and may direct to correct destination
- Respond and address to any resident concerns which arise during shift
- Provides general administrative and clerical support
- Schedules appointments
- Receive and sort mail and deliveries
- Must be proficient in word processing, spreadsheets, and email
- Responsible for carrying out any emergency procedures required during shift
- Responsible to be knowledgeable and successful using the BILD sales system
- Responsible for running or overseeing weekend activities
- Notifies Executive Director of emergency situations
- Notes areas or articles in need of repair and reports to Assistant Director
- Other duties as assigned by Executive Director
American House Senior Living Communities
Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.
Full-Time ( weekends available ) - Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
Full Time - 1st shift - 7am-7pm
Full Time - 2nd shift - 7pm-7am
MUST work Weekends!
Position Summary
Medication Technicians are an essential part of our wellness team by administering medications to residents in a safe, accurate, and timely manner under the supervision of a licensed nurse and general direction of the Wellness Director.
Duties/Responsibilities:
- Prepare and administer medications as allowed by state regulation to residents following established policies and procedures.
- Accurately complete required documentation of medication administration at time-of-service delivery. Verifies identity of resident receiving medication and records name of drug, dosage, route, and time of administration on specified forms or records.
- Review MARs immediately after administration of a medication and prior to end of shift to ensure documentation is complete and accurate.
- Notify supervisor when making the decision not to administer a medication as ordered.
- Communicate effectively at the end of shift relaying relevant and pertinent information regarding resident care, concerns, changes, and the like to oncoming/outgoing personnel.
- Maintain security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Observe residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintain a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.
- Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Communicates professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals.
- Maintain the resident record daily following company policy and procedure.
- Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification, detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
- Successful completion of a state approved medication administration course and other state required certifications to perform job duties as allowed by state regulations.
Preferred Skill/Abilities:
- Previous experience as a Certified Med Aide or Medication Technician
- Experience working with older adults
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
Life Enrichment Assistant Position Summary:
Under the general direction of the Life Enrichment Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.
Primary Responsibilities for Life Enrichment Assistant:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective residents visits.
- Perform welcome orientation with new residents.
- Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, and Spiritual)
- Use of iPad to enrich the lives of our residents and photos for community TV’s and Facebook.
- Proficiency with software applications/programs/tools used by American House for Life Enrichment position.
- Responsible for scheduling weekend activities.
- Must be available to work weekends and sometimes weekends for events.
- Represent American House professionally in all community events.
- Must be able to drive a 14 passenger bus.
- Provide transportation for both group events and personal appointments.
- Responsible to update seasonal/holiday decorations throughout the building.
- Oversees volunteer program.
- Notifies Life Enrichment Director of emergency situations.
- Reports to Life Enrichment Director.
1st Shift - 7am-7pm
RA- MUST have weekend availability!!!
Resident Assistant Position Summary
Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Resident Assistant Duties/Responsibilities:
- Providing companionship, building rapport and establishing a trusting relationship with our residents
- Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision.
- Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested.
- Conducting daily tasks in a safe manner and for adhering to all safety procedures.
- Serves residents meals and after-meal cleanup.
- Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned.
- Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure.
- Communicate with family members, visitors, and volunteers in a customer service-oriented manner.
- Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director.
- Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director.
- Answer all emergency response system calls immediately.
- Provide post-mortem care as instructed.
- Complete all documentation and paperwork as required.
- Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies.
- Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department.
- Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team.
Resident Assistant Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff
- Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents.
- Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate.
Resident Assistant Preferred Skill/Abilities:
- Experience working with Seniors
- CNA certification
- Previous experience in Assisted Living or Memory Care
Resident Assistant Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
( Full-Time, 7am-7pm)
Position Summary
Medication Technicians are an essential part of our wellness team by administering medications to residents in a safe, accurate, and timely manner under the supervision of a licensed nurse and general direction of the Wellness Director.
Duties/Responsibilities:
- Prepare and administer medications as allowed by state regulation to residents following established policies and procedures.
- Accurately complete required documentation of medication administration at time-of-service delivery. Verifies identity of resident receiving medication and records name of drug, dosage, route, and time of administration on specified forms or records.
- Review MARs immediately after administration of a medication and prior to end of shift to ensure documentation is complete and accurate.
- Notify supervisor when making the decision not to administer a medication as ordered.
- Communicate effectively at the end of shift relaying relevant and pertinent information regarding resident care, concerns, changes, and the like to oncoming/outgoing personnel.
- Maintain security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Observe residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintain a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.
- Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Communicates professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals.
- Maintain the resident record daily following company policy and procedure.
- Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification, detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
- Successful completion of a state approved medication administration course and other state required certifications to perform job duties as allowed by state regulations.
Preferred Skill/Abilities:
- Previous experience as a Certified Med Aide or Medication Technician
- Experience working with older adults
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards