Cook Position Summary Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Cook Requirements: - Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - No Educational requirements - Minimum 18 years of age - Must pass a background check and TB test - All Cooks must obtain and maintain a Serve Safe Certification   Cook Preferred Skill/Abilities: - 1 - 3 years’ experience in dietary/food services - Experience working in Banquet or Catering operations   Cook Responsibilities: - Providing our Residents with superior restaurant quality meals and beverages - Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders - Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House - Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department - Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director - Be ready to work in proper uniforms daily - Know and adhere to all information in the employee-handbook - Other duties as assigned by Culinary Director or the Corporate Culinary Support Team

IMMEDIATE HIRE, FULL TIME, COMPETITIVE WAGE, BENEFITS-- NOW OFFERING $500 SIGN ON BONUS!    Do you have a strong desire to help others? We do too! Here at American House Senior Living Communities, we would welcome the opportunity to offer you work in a safe environment during a time when many people may be displaced.   Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Housekeeping Supervisor Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, overseeing the overall housekeeping department and ensuring that the  community and resident apartments are maintained in a clean and sanitary manner. Also, to provide laundry services as directed for the community and residents.   Qualifications and Required Experience for Housekeeping Supervisor: - Excellent communication skills and a compassion for older adults - Supervisory experience preferred - 2+ years supervising a housekeeping and/or laundry service in a hospitality, hospital or senior living environment.   Primary Responsibilities for Housekeeping Supervisor: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Perform welcome orientation with new residents. - Works with the Executive Director to recruit and hire qualified housekeeping staff along with proper orientation and training. - Responsible for knowing all information in the employee-handbook. - Responsible for department staff schedules and work assignments. - Verifying staff are in proper uniforms daily. - Orders housekeeping supplies and monitors inventory. - Schedules the rotation of weekly cleaning of resident rooms and daily cleaning of common areas and bathrooms. - Supervisory responsibilities of department staff including job performance reviews. - Cleans resident apartment including but not limited to vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal and community laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Schedule and oversee common area Spring and Fall deep clean. - Proficiency with software applications/programs/tools used by American House for Housekeeping Supervisor position. - Other duties as assigned by supervisor or Executive Director.

Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical

Position Summary The Assistant Director of Nursing assists the Director of Nursing (DON) in planning, organizing, developing, and directing the overall operation of the Nursing Services department to ensure the highest degree of quality patient care in accordance with all applicable laws, regulations, and American House Senior Living standards. Education, Experience, and Licensure Requirements   - Two (2) years' geriatric nursing experience preferred - Must have CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. - Licensed Practical Nurse or Registered Nurse Specific Job Requirements - Maintains a liaison with patients, families, support departments, etc. to adequately plan for patient needs - Must have expert knowledge in field of practice - Must possess the ability to make independent decisions when circumstances warrant such action - Must be knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post-acute care facility - Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department - Must perform proficiently in all competency areas including but not limited to: nursing care,, supervisory responsibilities,, infection control, patient rights, and safety and sanitation - Maintains professional working relationships with all associates, vendors, etc. - Maintains confidentiality of all proprietary and/or confidential information - Must understand and follow company policies including harassment and compliance procedures - Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions - Must be able to assist the DON in planning, developing, implementing, evaluating and directing the Nursing Services department - Must be able to interview, select, hire, train, evaluate, and supervise nursing staff - Must be able to assist with overseeing care provided by nursing staff - Must be able to oversee infection control responsibilities - Must be able to assume the duties of the DON in his or her absence - Must be able to provide direct nursing care as necessary - Must be able to perform functions of a staff nurse as required - Must exhibit excellent customer service and a positive attitude towards patients - Must be able to assist in the evacuation of patients - Must demonstrate dependable, regular attendance - Must be able to concentrate and use reasoning skills and good judgment - Must be able to communicate and function productively on an interdisciplinary team - Must be able to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours - Must be able to read, write, speak, and understand the English language #INDLP

Dishwasher Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high quality, positive dining experience for our residents.   Qualifications and Required Experience for Dishwasher: - Excellent communication skills and a compassion for older adults - Training and experience in dietary/food service techniques. Primary Responsibilities for Dishwasher: - Ensure the highest quality of customer service is available for our residents. - Works closely with the Culinary Director and other culinary staff. - Cleans tables, washes dishes, and performs other general and assigned cleaning tasks. - Loads and unloads materials, cleans equipment, and assists in all areas where assigned. - Maintain proper water temperatures for dishwasher. - Manage three sinks, keeping organization as a primary focus in order to clean dishes, pots, and pans properly. - Maintain a clean work area; keep trash at an acceptable level and remove it when necessary. - Assists with event set-up and tear-down as directed. - Assists in other operations as needed; other duties as assigned by the Culinary Director and/or Executive Director.

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.     Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults - Must possess valid driver’s license Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR) - Documents medications administered on the MAR in accordance with company policy - Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate - Conducts change of shift report with oncoming/outgoing shift personnel - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed - Works collaboratively with peers and other team members - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately - Utilizes safe transfer techniques when assisting residents with mobility - Participates in and supports the resident-centered activities program - Care for sensory enhancement devices such as eyeglasses and hearing aids - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom - Washing residents’ laundry as needed - Escorts residents and coordinates internal transportation needs - Assists residents with personal correspondence/telephone usage when requested - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed - Conducts room checks and resident rounds - Monitors for environmental safety hazards - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.) - Assists residents without swallowing difficulty with eating - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services - Documents provision of services on company forms - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns - Acts as ambassador and public relations representative to guests and other off-campus visitors - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals - Copies special paperwork or forms - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process - Collaborates with associates in other departments to assure necessary care and services are provided - Participates in projects or committees as assigned - Performs related duties as assigned  

Wellness Director Position Summary: The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  Our Wellness Directors supervise all Wellness team members.  This is a leadership position within the community and serves as manager on duty in the absence of the Executive Director.   Wellness Director Duties/Responsibilities: - Overall supervision of all Wellness team members, including but not limited to training, performance management, coaching, motivating, and evaluating. - Overall implementation, delivery, and coordination of resident services at the community. Directly supervises all employees of the Wellness department. - Carries out supervisory responsibilities in accordance with American House's policies and procedures. The responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. - Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff. - Assess/evaluate potential residents for Assisted Living/Memory Care level of care utilizing assessment tool. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary. - Ensure compliance with all state regulatory requirements including mandatory reporting to State Regulatory Body. - Ensure that all incident reports are completed, filed, and that follow-up is conducted appropriately. - Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs. - Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks, where applicable. - Provides oversight with medication management to assure eMAR's are correct and that the residents receive medications timely and accurately. - Provides marketing support within the community by participating in tours and discussions with potential residents and their families about clinical needs of the prospect. - Work in conjunction with Residents' attending Physician to make certain highest quality of service is being provided - Maintain high level confidentiality of all information related to the role - Investigate all complaints, grievances, and incidents, and work with the Executive Director concerning appropriate responses and corrective actions. - Creates positive employee relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs. - Monitor licensure and certification compliance for all Wellness staff. - Provide written and oral reports to the Executive Director and Regional Wellness Director concerning the operation of the Wellness Department. - Lead coordination of health care services with other third-party providers to ensure continuity of care. - Submit recommendations to the Executive Director for budget, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Wellness Department. Wellness Director Required Skills/Abilities: - 3 years of management experience in healthcare or service-related setting - Physiological and psychological knowledge related to gerontology - RN or LPN license Wellness Director Preferred Skill/Abilities: - Experience working with Seniors Wellness Director Education and Requirements: - Licensed Practical Nurse or Registered Nursing - Bachelor of Science in Nursing (BSN) Degree preferred - Must pass a pre-employment background check, drug screen, TB test and physical  

    Cook Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.   Primary Responsibilities for Cook: - Ensure the highest quality of customer service is available for our residents. - Responsible for knowing all information in the employee-handbook. - Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel. - Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director. - Responsible for maintaining sanitary conditions in dining room areas.Finish - Responsible for overseeing the proper use of all dietary equipment. - Responsible for carrying out any emergency procedures required during shift. - Notes and reports areas or articles in need of repair. - Engage in prospective resident visits. - Maintain regulatory compliance where applicable. - Other duties as assigned by Culinary Director or Executive Director. - All Assistant Cooks must obtain and maintain a Serve Safe Certification.

    SIGN ON BONUS $500 PLUS GAS GIFT CARD FOR ONSITE INTERVIEW.   Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

SIGN ON BONUS $1500 PLUS GAS GIFT CARD FOR ONSITE INTERVIEW.   Cook Position Summary Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.   NOW OFFERING UP TO $18/HOUR! ASK ABOUT OUR $1500 SIGN ON BONUS!     We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Cook Requirements: - Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - No Educational requirements - Minimum 18 years of age - Must pass a background check and TB test - All Cooks must obtain and maintain a Serve Safe Certification Cook Preferred Skill/Abilities: - 1 - 3 years’ experience in dietary/food services - Experience working in Banquet or Catering operations Cook Responsibilities: - Providing our Residents with superior restaurant quality meals and beverages - Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders - Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House - Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department - Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director - Be ready to work in proper uniforms daily - Know and adhere to all information in the employee-handbook - Other duties as assigned by Culinary Director or the Corporate Culinary Support Team #INDLP 

Dining Room Manager Position Summary The primary responsibilities of the Dining Room Manager involve assisting in the supervision of the wait staff in preparing the dining room for meals, in serving meals to the residents and guests, and in servicing the dining room after meals. Crisp linen tablecloths, fine china and top-quality fresh ingredients; this is made-to-order dining at its finest. Seasonal and regional menus are ever-evolving, offering signature dishes and daily specials.   Qualifications and Required Experience for Dining Room Manager: - Two years of related experience and/or training; or equivalent combination of education and experience in hospitality, senior living, or club dining rooms preferred. - Current ServSafe certification required. - Must have flexibility with schedule to include evenings, weekends, and holidays. Will be scheduled for 80 hours biweekly. - Must have compassion for and a desire to work with the elderly. - Excellent interpersonal skills are also necessary for interacting with residents and other staff. Primary Responsibilities for Dining Room Manager: - Responsible for providing a quality dining experience by overseeing the dining room staff and maintaining a pleasant and clean environment. - Supervise the day-to-day operations of the dining room. - Assist in establishing staffing schedule; monitoring staffing schedule; and filling in when gaps in staffing exist so that overtime can be avoided, and/or actual wages are trending higher than budget. - Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services. - Directly supervise employees in the dining room. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Community Relations Assistant Under the direction of the Community Relations Director, this position is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and that the highest quality of customer service is provided for our communities, supporting their ongoing efforts to maintain and increase occupancy. Hours are determined by the supervisor and can be subject to change at any time. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Ensure the highest quality of customer service is available for our residents. • Ensure compliance to American Houses philosophy and hallmarks as well as all written policies and procedures that govern the operation of the Sales and Marketing department. • Responsible for sales initiatives and community outreach as described and outlined inthe American House Sales Manual. • Support the Community Relations Manager in ensuring budgeted occupancy or higher is maintained. • Conduct prospective resident tours on an as needed basis. • Monitor the marketing budget and communicate with the Community Relations Manager of any changes needed. • Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as directed. • Effectively track and cultivate all prospects utilizing the lead tracking software (You’ve Got Leads). • Proficiency with software applications/programs/tools used by American House including but not limited to: o You’ve Got Leads o Leasehawk o Creative Work Order (Spark) o A Place for Mom Partner Central o BILD • Develop a rapport and positive relationship with prospective residents and families. • Ensure model and respite apartments are well maintained at all times. • Complete reports as required. • Work in conjunction with members of the Leadership team. • Participate in productive sales and marketing meetings. • Participate in weekly occupancy focus calls as required. • Develop and maintain marketing relationships with publishers/advertisers. • Administrative duties as needed including but not limited to: o Support of Ambassador Program o Ordering of supplies in conjunction with the Assistant Executive and Community Relations Manager o Inventory of vacancies and close/attrition documentation o Weekly Vacancy report • Oversee and maintain inventory of all marketing material including promotional items and collateral. • Support the Community Relations Manager in on-site events for referral sources and prospects as needed. • Prepare for and perform welcome orientation with new residents including but not limited to: o Direct contact and coordination with Maintenance o Coordinate lease signing o Communicate with the future residents all necessary information regarding their move in • Assess the competitive landscape and institute adjustments to the sales and marketing strategies in response to meet changing market and competitive conditions. o Shop/tour all competitors on a quarterly basis via phone/e-mail and in person • Support the Corporate Director of Marketing & Advertising function with onsite collaboration, tracking, and trafficking of advertising and promotion activities including print, digital, electronic media and direct mail. • Implementation of a variety of new business initiatives to drive sales. • Generate sales ideas and determine best way to drive traffic with the Community Relations Manager and Executive Director. • Update any relevant information to the Quarterly Marketing Plan for the Community Relations Manager to submit. • Research and identify senior living industry trends as they relate to your department. • Support the Corporate Director of Marketing/Communication on all social media platforms regularly. • Remain educated through webinars etc. on our existing American House Sales Systems (APFM, YGL, Partner Central, LeaseHawk, BILD). • Maintain confidentiality of verbal and written information pertaining to residents, according to HIPAA. • Maintain confidentiality of verbal and written information pertaining to the private materials, policies or procedures related to the operation of the community and/or personnel records, unless directed or allowable by law. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform the essentialfunctions. • Degree in sales and marketing or related field preferred • Two years minimum experience marketing/sales • Ability to manage a budget preferred • Excellent communication skills and a compassion for older adults • Must possess and maintain a valid driver’s license and current auto insurance OTHER SKILLS AND ABILITIES: • High degree of interpersonal relationship skills • Strong organizational and time-management skills • Considerable initiative, judgment, and leadership skills • Telephone skills • Problem solving and logic skills • Computer skills

Community Relations Director Position Summary Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.   Required Experience for Community Relations Director: - 2-5 years experience in sales and/or marketing. - Excellent communication skills and a compassion for older adults. - Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products. - Knowledge of the physiology and psychology of the older adults and the needs of the caregiver. - High degree of interpersonal relationship skills. - Strong organizational and time-management skills. - Considerable initiative, judgment, and leadership skills. - Problem solving and logic skills. - Must possess valid driver’s license. Preferred Qualifications for Community Relations Director: - At least 1 year experience in Senior Living or a related field. - Some experience in Memory Care Senior Living communities. Primary Responsibilities for Community Relations Director: - Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues. - Develop and implement marketing plans. - Organize and manage a successful networking and community outreach program. - Effectively track and cultivate all prospects utilizing the sales software. - Ensure that a census of budgeted occupancy or higher is maintained. - Monitor and manage the marketing budget. - Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan. - Maintain a thorough working proficiency on the lead management system. - Develop a rapport and positive relationship with prospective residents and families. - Ensure that model suites are well maintained. - Assist in the planning and implementation of in service training, touring, and presentations. - Provide tour training and customer service training to staff. - Make written and weekly oral reports and meet as directed with the Executive Director. - Oversee and/or coordinate new resident move-in process with appropriate team members. - Work in conjunction with other members of the Leadership Team. - Conduct effective sales meetings. - Submit recommendations to the Executive Director for the budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department. - Participate in weekly occupancy call and focus calls as required.

**Full Time Days, every other weekend.**       Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director #indhp

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   **NOW STARTING AT $12/HOUR!**   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director  

  SIGN ON BONUS $1000 PLUS GAS GIFT CARD FOR ONSITE INTERVIEW.   Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   Dining Room Server Requirements: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No Educational requirements - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club Dining Room Server Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Learns and retains Residents names, special requests and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested  

  $1,500 SIGN ON BONUS   Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.