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Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
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Assistant Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Assistant Cook:
- Ensure the highest quality of customer service is available for our residents.
- Assists the Culinary Director with proper orientation and training of new staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
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Housekeeper Position Summary:
Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Primary Responsibilities for Housekeeper:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by supervisor or Executive Director.
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Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
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Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
-
Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
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Community Relations Director Position Summary:
Under the general direction of the Regional Sales Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Qualifications and Required Experience for Community Relations Director:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Previous sales and/or marketing experience in healthcare or service related setting.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and census issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing You’ve Got Leads.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Quarterly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system, YGL.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Perform continuous, ongoing supervision of Community Relations Department team members, including but not limited to training, disciplining, counseling, motivating, and evaluating.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly census call and focus calls as required.
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Housekeeper Position Summary:
Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Primary Responsibilities for Housekeeper:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by supervisor or Executive Director.
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Office Support Position Summary:
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.
Primary Responsibilities for Office Support:
- Ensure the highest quality of customer service is available for our residents.
- Respond and address to any resident concerns which arise during shift.
- Responsible for carrying out any emergency procedures required during shift.
- Responsible to be knowledgeable and successful using the BILD sales system.
- Responsible for running or overseeing weekend activities.
- Notifies Executive Director of emergency situations.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by Executive Director.
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Assistant Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Assistant Cook:
- Ensure the highest quality of customer service is available for our residents.
- Assists the Culinary Director with proper orientation and training of new staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
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Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
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Office Support Position Summary:
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.
Primary Responsibilities for Office Support:
- Ensure the highest quality of customer service is available for our residents.
- Respond and address to any resident concerns which arise during shift.
- Responsible for carrying out any emergency procedures required during shift.
- Responsible to be knowledgeable and successful using the BILD sales system.
- Responsible for running or overseeing weekend activities.
- Notifies Executive Director of emergency situations.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by Executive Director.
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Office Support Position Summary:
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.
Primary Responsibilities for Office Support:
- Ensure the highest quality of customer service is available for our residents.
- Respond and address to any resident concerns which arise during shift.
- Responsible for carrying out any emergency procedures required during shift.
- Responsible to be knowledgeable and successful using the BILD sales system.
- Responsible for running or overseeing weekend activities.
- Notifies Executive Director of emergency situations.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by Executive Director.
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Assistant Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Assistant Cook:
- Ensure the highest quality of customer service is available for our residents.
- Assists the Culinary Director with proper orientation and training of new staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
-
Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
-
Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
-
Assistant Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Assistant Cook:
- Ensure the highest quality of customer service is available for our residents.
- Assists the Culinary Director with proper orientation and training of new staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
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"THIS POSITION IS FOR OUR SPRING LAKE COMMUNITY"
Resident Assistant/Lead Resident Assistant Position Summary:
Resident Assistant Primary responsibilities: oversight of daily shift responsibilities while working alongside staff in the other buildings on campus. Provides residents with personal care and other assistance with activities of daily living as outlined by resident care plans and doctor's orders, and works cooperatively with other team members to ensure excellent service is provided to elders and their families.
Qualifications and Required Experience for Resident Assistant/Lead Resident Assistant:
- Possesses strong interpersonal communication skills.
- Dresses and behaves in a professional manner.
- Able to perform shift work including weekends and holidays.
- Able to work autonomously and as a team member.
- At least 18 years of age.
- Must be able to pass background check and drug test.
Primary Responsibilities for Resident Assistant/Lead Resident Assistant:
- Provide residents with personal care and assistance with activities of daily living.
- Ensure proper documentation and record keeping is maintained.
- Complete housekeeping, dietary and life enrichment tasks as needed to meet resident needs.
- Interact professionally with other staff, visitors and family members.
- Comply with company policies, standards and licensing rules.
- Perform other tasks as requested by the supervisor.
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Assistant Cook/Line Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Assistant Cook/Line Cook:
- Ensure the highest quality of customer service is available for our residents.
- Assists the Culinary Director with proper orientation and training of new staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
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Resident Assistant/Lead Resident Assistant Position Summary:
Resident Assistant Primary responsibilities: oversight of daily shift responsibilities while working alongside staff in the other buildings on campus. Provides residents with personal care and other assistance with activities of daily living as outlined by resident care plans and doctor's orders, and works cooperatively with other team members to ensure excellent service is provided to elders and their families.
Qualifications and Required Experience for Resident Assistant/Lead Resident Assistant:
- Possesses strong interpersonal communication skills.
- Dresses and behaves in a professional manner.
- Able to perform shift work including weekends and holidays.
- Able to work autonomously and as a team member.
- At least 18 years of age.
- Must be able to pass background check and drug test.
Primary Responsibilities for Resident Assistant/Lead Resident Assistant:
- Provide residents with personal care and assistance with activities of daily living.
- Ensure proper documentation and record keeping is maintained.
- Complete housekeeping, dietary and life enrichment tasks as needed to meet resident needs.
- Interact professionally with other staff, visitors and family members.
- Comply with company policies, standards and licensing rules.
- Perform other tasks as requested by the supervisor.