Cook Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.   Primary Responsibilities for Cook: - Ensure the highest quality of customer service is available for our residents. - Responsible for knowing all information in the employee-handbook. - Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel. - Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director. - Responsible for maintaining sanitary conditions in dining room areas. - Responsible for overseeing the proper use of all dietary equipment. - Responsible for carrying out any emergency procedures required during shift. - Notes and reports areas or articles in need of repair. - Engage in prospective resident visits. - Maintain regulatory compliance where applicable. - Other duties as assigned by Culinary Director or Executive Director. - All Assistant Cooks must obtain and maintain a Serve Safe Certification.    

    Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   Shifts: - Full Time Morning shift 6am-2pm  - Part Time Weekends 6am-2pm  - Part Time 3pm-7pm    We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director

SIGN ON BONU: $2500 Community Relations Director Position Summary: Under the general direction of the Executive Director, with support from the Regional Sales Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.   Qualifications and Required Experience for Community Relations Director: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Previous sales and/or marketing experience in healthcare or service related setting. - Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products. - Knowledge of the physiology and psychology of the older adults and the needs of the caregiver. - High degree of interpersonal relationship skills. - Strong organizational and time-management skills. - Considerable initiative, judgment, and leadership skills. - Problem solving and logic skills.   Primary Responsibilities for Community Relations Director: - Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues. - Develop and implement marketing plans. - Organize and manage a successful networking and community outreach program. - Effectively track and cultivate all prospects utilizing the sales software. - Ensure that a census of budgeted occupancy or higher is maintained. - Monitor and manage the marketing budget. - Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan. - Maintain a thorough working proficiency on the lead management system. - Develop a rapport and positive relationship with prospective residents and families. - Ensure that model suites are well maintained. - Perform continuous, ongoing supervision of Community Relations Department team members, including but not limited to training, disciplining, counseling, motivating, and evaluating. - Assist in the planning and implementation of in service training, touring, and presentations. - Provide tour training and customer service training to staff. - Make written and weekly oral reports and meet as directed with the Executive Director. - Oversee and/or coordinate new resident move-in process with appropriate team members. - Work in conjunction with other members of the Leadership Team. - Conduct effective sales meetings. - Submit recommendations to the Executive Director for the budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department. - Participate in weekly occupancy call and focus calls as required. #INDHP

Dining Room Server - Part Time   Position Overview: At American House, we believe in providing exceptional service and care to our residents. We are currently looking for a dedicated Dining Room Server to join our team. If you are passionate about serving others and are looking for a part-time opportunity that makes a difference, we would love to meet you!   Key Responsibilities: - Customer Service Excellence: Ensure the highest quality of service for our residents at meal times. - Dining Setup: Prepare dining room tables for meals, ensuring a welcoming environment. - Meal Service: Serve meals efficiently and with a resident-first attitude. - Cleanliness and Safety: Maintain cleanliness in the dining room, kitchen, and related areas; follow all safety guidelines. - Food Preparation Assistance: Help with preparing snacks, desserts, salads, and condiments. - Waste Management: Transport trash and linen to the designated disposal areas. - Temperature Checks: Monitor and note refrigeration temperatures to ensure food safety. - Event Assistance: Provide support during special events and catering functions. - Meal Delivery: Assist with plating and transporting meals to residents in remote locations. - Daily Tasks and Compliance: Complete daily tasks as per the spreadsheet and adhere to all operational standards. We Offer: Competitive Pay, flexible scheduling, a supportive team environment, and the opportunity to make a real difference.   Qualifications: - Passion for service and a friendly, positive demeanor. - Ability to work effectively as part of a team. - Prior experience in dining services is a plus, but not required. - Willingness to learn and grow within the role. Are you ready to make a positive impact?! Apply today!

Housekeeper Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Resident Assistant Position Summary- Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   ***$500 SIGN ON BONUS...$250 AFTER 30 days, $250 AFTER 120 DAYS***     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team.   #INDHP  

  Life Enrichment Director Position Summary Under the general direction of the Executive Directoras well as the Corporate and Regional Life Enrichment Directors, primary responsibilities include, but are not limited to, enriching the lives of our residents through regular coordination and facilitation of community events.   Qualifications and Required Experience for Life Enrichment Director: - Degree in Recreational Therapy, Certified Therapeutic Recreational Specialist, or Certified Activity Director preferred. Experience may be substituted. - Extensive experience in a creative event management or activity planning role. - Excellent verbal and written communication skills with the ability to interact with a diverse group of team members, residents and family members - Positive attitude, enthusiasm and energy - Compassion for older adults - Extensive knowledge of current technologies - Experience working with individuals with dementia preferred - Working knowledge of the senior living industry preferred - Experience teach/training others and facilitating groups - Must possess valid driver’s license - Must be 21 years of age to obtain a CDL; must obtain a CDL license within 90 days of hire Primary Responsibilities for Life Enrichment Director: - Ensure the highest quality of customer service is available for our residents - Work in partnership with the Community Relations Director or sales team to participate in prospective resident visits - Perform the Resident Orientation with new residents (as specified in the Welcome Procedure) - Create programming for each month based on the Seven Dimensions of Wellness Model and incorporate all 7 experiences (Emotional, Environmental, Intellectual, Occupational, Physical, Social and Spiritual) from the model each day - Ensure all elements of all signature programs are executed - Manage and schedule all guest entertainers, speakers and outside vendors, including their communication, pay, setup/teardown, event requirements and event execution - Maintain direct line of communication to regional and corporate Life Enrichment team through required reporting - Foster positive long-lasting relationships with external organizations, vendors, venues and other contacts. - Promote all events/activities in such a way that all residents are aware of and encouraged to attend the programs offered each day - Develop, monitor and adjust work schedules to ensure adequate staffing to meet our service standards - Research and acquire new talent and entertainment for community events - Prepare monthly newsletter using the current program (Connected Living or Illustratus) - For those with Memory Care communities, lead the Love Is Ageless program ensuring My Life Story Walls are current and all other aspects of the program are being implemented  - Ensure the veteran’s Wall of Honor is up-to-date with current residents, if applicable - Use modern technologies to enhance the programs offered - Display proficiency with software applications, programs and tools used by American House for the Life Enrichment Director position - Responsible for Life Enrichment department petty cash and/or credit card, keeping a record of all cash receipts, expenditures and balancing on a monthly basis   - Responsible for communicating with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities - Represent American House professionally at all community events - Maintain the Connected Living community screens and/or the main activity board  - Update the seasonal/holiday decorations throughout the community - Oversee transportation: schedule and provide transportation for group outings and personal appointments in collaboration with any additional drivers, assistants or volunteers - Create and manage outing sign-up sheets - Comply with American House’s mission and philosophy as well as written policies and procedures - Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community - Notify the Executive Director and other pertinent contacts of emergency situations - Report any areas/items in need of repair to the Executive Director, including any required maintenance or repair of the community’s vehicle(s) - Acquire and maintain CDL license, where required - Provide leadership and guidance for all Life Enrichment Assistants and volunteers - Complete all necessary paperwork for new volunteers - Obtain all necessary paperwork and records for any animals visiting the community - Place orders for all marketing materials in a timely manner - Follow established safety regulations and quality assurance procedures - Prepare to assist in the event of a crisis or natural disaster, whether with your community or a community in need in your region - Attend notable seminars and identify senior living industry trends as they relate to Life Enrichment - Please note: Other duties pertaining to Life Enrichment may be assigned as needed by the Executive Director or corporate team. Other Skills and Abilities: - Capacity to read, analyze and interpret facility forms, signs and product instructions - Ability to speak clearly and interpret verbal communication - High degree of interpersonal relationship skills   - Strong organization and time-management - Considerable initiative, judgment and leadership - Telephone and computer technology proficiency - Problem solving and reasoning abilities   #INDHP

  LPN Position Summary Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.   LPN Duties/Responsibilities: - Assumes responsibility for administering quality care to meet the total needs of residents - Provides medication administration, handling, & storage as follows: - Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation - Assists in maintaining the medication cart and storage room in a neat and orderly manner - Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts - Comply with company policies and procedures related to controlled substances, narcotic count and documentation - Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate. - Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director - Offers comfort and support, emotionally and physically, to residents - Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated. - Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation - Assists with resident move-in and move-outs and with resident discharge planning as needed - Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department LPN Required Skills/Abilities: - 2+ years of nursing experience preferably with experience in long-term care or geriatrics - Experience with dementia residents preferred - Up to date first aid and CPR certification - Current Unencumbered LPN license in the state - Knowledge of the physiology and psychology of the older adults. - Willingness to work evenings and weekends - Exceptional staff training and customer service skills - Compassionate and friendly demeanor LPN Education and Requirements: - Graduate from an accredited School of Nursing - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical  

  Cook Position Summary Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Cook Requirements: - Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - No Educational requirements - Minimum 18 years of age - Must pass a background check and TB test - All Cooks must obtain and maintain a Serve Safe Certification Cook Preferred Skill/Abilities: - 1 - 3 years’ experience in dietary/food services - Experience working in Banquet or Catering operations Cook Responsibilities: - Providing our Residents with superior restaurant quality meals and beverages - Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders - Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House - Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department - Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director - Be ready to work in proper uniforms daily - Know and adhere to all information in the employee-handbook - Other duties as assigned by Culinary Director or the Corporate Culinary Support Team  

  Resident Assistant- Dayt Shift- SIGN ON BONUS-$1000 Position Summary Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Duties/Responsibilities: - Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.  Serves meals to residents in dining room or apartment.  - Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor. - Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintains the resident record daily following company policy and procedure. - Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned  Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.  Preferred Skill/Abilities: - Experience working with older adults - CNA Certification - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases preferred Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:   - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:   - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards

Culinary Director Position Summary Enriching the lives of those we serve, through innovative and wholesome culinary experiences! Our Culinary Directors provide balanced nutrition through exceptional culinary experiences to our Residents and Guests on a daily basis. Culinary Directors are hands-on Chefs that are not only involved in the daily operation of the kitchen and dining room area, but also train, educate and coach their Teams to further their knowledge whilst ensuring quality and variety to their Residents. As a Culinary Director you get to do the things you love, creating nourishing and delicious meals and developing profound relationships with Residents and your Team.     Qualifications and Required Experience for Culinary Director: - Excellent culinary skills and the ability to execute a variety of menu items - 4 years experience managing, training, and scheduling culinary staff - 3 years experience managing kitchen budgets - 2 years experience in dietary/food services preferred - Prominent interpersonal relationship skills - Evident problem solving and logistics skills - An open, positive and engaging personality - Excellent communication skills and a pronounced compassion for the elderly Primary Responsibilities for Culinary Director: - Providing our Residents with superior restaurant quality meals and desserts - Active role in the creation, preparation, and presentation of Resident’s meals - Responsible for maintaining dietary operations to meet the monthly food, supplies and wage budgets - Responsible for the scheduling and posting of daily work assignments for culinary staff, insuring there are adequate personnel on duty for the preparation and serving of meals, while maintaining staffing guidelines - Responsible for maintaining and documenting proper/hygienic food handling techniques and the overall sanitation requirements set forth by the local Health Department for food service operations and its personnel - Responsible for interacting with Residents during meals to build personal relationships while assessing satisfaction levels - Working with Corporate Recruiters to source, interview, and hire qualified culinary staff - Ensure proper on-boarding of new Employees through documented Culinary Training program and three, monthly evaluations in person during the first 90 days - Leading the Culinary Team with fairness, discipline, and an inclusive working environment - Responsible for setting up food and supplies for special events in coordination with the Executive Director, Life Enrichment Director or Sales Department - Responsible for overseeing the proper use and maintenance of all Culinary equipment and reporting any equipment in need of repair or maintenance - Verifying daily, that Team members adhere to the grooming standards and are in proper uniform daily - Responsible for carrying out any emergency procedures required during shift - Partake in welcome orientations with new Residents and document any dietary requirements - Engage in prospective Resident visits - Maintain all regulatory compliance where applicable - Proficient with software applications/programs/tools used by American House for Culinary Director position - Responsible for the knowledge and enforcement of all information in the employee-handbook - Complies with other duties as assigned by Executive Director, or the Corporate Office - All Culinary Directors must obtain and maintain a Serve Safe Certification  

SIGN on Bonus-$1000- RA for All SHIFTS Position Summary Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Duties/Responsibilities: - Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.  Serves meals to residents in dining room or apartment.  - Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor. - Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintains the resident record daily following company policy and procedure. - Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned  Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.  Preferred Skill/Abilities: - Experience working with older adults - CNA Certification - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases preferred Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:   - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:   - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards  

Business Office Manager Position Summary Under the general direction of the Executive Director, The Business Office Manager primary responsibilities include, but are not limited to managing the day to day operations of the Business Office.   Qualifications and Required Experience for Business Office Manager: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - A High School Diploma, an Associate Degree in Business or Accounting is desired. - Must be able to read, write, speak, and understand the English language. Primary Responsibilities for Business Office Manager: - Ensure compliance to American House’s philosophy and hallmarks as well as all written policies and procedures that govern the operations of the Business Office. - Answer incoming telephone calls. - Perform secretarial functions. - Provide relevant, complete, accurate, and timely financial information to residents, responsible parties, administrative staff, American House staff, and insurance companies. - Maintain a file of copies of all charge slips, debits, credits, etc. issued to each resident. - Maintain an open packing slip and purchase order file. - Match invoices to packing slips and purchase orders. - Process and post charge slips to resident bills. - Prepare and mail resident invoices and statements. - Reconcile bank statements. - Perform functions of computer/data processor. - Prepare payroll, time sheets, etc. - Maintain payroll to include maintenance of employee records, processing time cards, paychecks, computation of federal and state payroll taxes, miscellaneous deductions, etc. - Maintain employee records. - Provide employees with benefit information as needed. - Comply with COBRA requirements for notification. - Coordinate with employees and help them enroll in benefits through the HR Connection portal. - Make written and oral reports to the Executive Director concerning the operation of the Business Office. - Post accounts payable and files and maintains AIP invoices. - Cash management of operation, resident deposits, and payroll account to ensure adequate balances are available to meet monthly obligations. - Preparation for monthly P&L process, posting adjusting journal entries as needed and review with the Executive Director and American House staff. - Assisting American House staff during the audit and tax season. - Work in conjunction with other members of the Leadership team. - Assist in the planning and implementation of in service training. - Submit recommendations to the Executive Director for budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day to day operational needs of the business office. - Serve as networking team member, as directed by the Executive Director.  

    LPN Position Summary Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.   LPN Duties/Responsibilities: - Assumes responsibility for administering quality care to meet the total needs of residents - Provides medication administration, handling, & storage as follows: - Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation - Assists in maintaining the medication cart and storage room in a neat and orderly manner - Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts - Comply with company policies and procedures related to controlled substances, narcotic count and documentation - Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate. - Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director - Offers comfort and support, emotionally and physically, to residents - Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated. - Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation - Assists with resident move-in and move-outs and with resident discharge planning as needed - Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department LPN Required Skills/Abilities: - 2+ years of nursing experience preferably with experience in long-term care or geriatrics - Experience with dementia residents preferred - Up to date first aid and CPR certification - Current Unencumbered LPN license in the state - Knowledge of the physiology and psychology of the older adults. - Willingness to work evenings and weekends - Exceptional staff training and customer service skills - Compassionate and friendly demeanor LPN Education and Requirements: - Graduate from an accredited School of Nursing - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical  #INDLP

    Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.   Primary Responsibilities for Concierge: - Ensure the highest quality of customer service is available for our residents - Answers a multiline telephone, screens and directs calls - Greets guests and residents entering the building and may direct to correct destination - Respond and address to any resident concerns which arise during shift - Provides general administrative and clerical support - Schedules appointments - Receive and sort mail and deliveries - Must be proficient in word processing, spreadsheets, and email - Responsible for carrying out any emergency procedures required during shift - Responsible to be knowledgeable and successful using the BILD sales system - Responsible for running or overseeing weekend activities - Notifies Executive Director of emergency situations - Notes areas or articles in need of repair and reports to Assistant Director - Other duties as assigned by Executive Director

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

      Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   Dining Room Server Requirements: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No Educational requirements - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club Dining Room Server Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Learns and retains Residents names, special requests and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested  

      Cook Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.   Primary Responsibilities for Cook: - Ensure the highest quality of customer service is available for our residents. - Responsible for knowing all information in the employee-handbook. - Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel. - Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director. - Responsible for maintaining sanitary conditions in dining room areas. - Responsible for overseeing the proper use of all dietary equipment. - Responsible for carrying out any emergency procedures required during shift. - Notes and reports areas or articles in need of repair. - Engage in prospective resident visits. - Maintain regulatory compliance where applicable. - Other duties as assigned by Culinary Director or Executive Director. - All Assistant Cooks must obtain and maintain a Serve Safe Certification.

*Must be LPN or RN*   Wellness Director Position Summary: The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  Our Wellness Directors supervise all Wellness team members.  This is a leadership position within the community, and serves as manager on duty in the absence of the Executive Director.   Qualifications and Required Experience for Wellness Director: - RN license. Degree preferred. - 3 years of management experience in healthcare or service related setting. - Ensure compliance with state and federal licensing regulations and/or accreditation programs within areas of responsibility. - Physiological and psychological knowledge related to gerentology. Primary Responsibilities for Wellness Director: - Ensure effective communication among Resident Assistants, Residents, and families. - Act as primary liaison with Residents and family members. - Through ongoing supervision, oversight, and delegation, ensures continuous high quality of service within the Wellness Department. - Establish rapport among Wellness team members to facilitate teamwork. - Actively recruit and select new Wellness Team members. - Overall supervision of all Health and Wellness team members, including but not limited to: training, performance management, coaching, motivating, and evaluating. - Ensure all Health and Wellness staff complete mandatory training. - Monitor licensure and certification compliance for all Wellness staff. - Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs. - Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks. - Provide written and oral reports to the Executive Director and Regional Director of Operations concerning the operation of the Wellness Department. - Lead coordination of health care services with other third party providers to ensure continuity of care. - Responsible for management of Wellness Department budget. - Responsible for verifying all medical forms are completed as well as assessing residents for required levels of care prior to resident move-in . - Administer various vaccinations to Residents/team members as required and determined by specific community and state regulations. - Oversee all medication administration. - Work in conjunction with Residents' attending Physician to make certain highest quality of service is being provided. - Submit recommendations to the Executive Director for budget, equipment, and supplies. - Ensure adequate staffing pattern of Resident Associates within authorized hour guidelines. - Develop work schedules and assignments to ensure staff accountability and task completion. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Wellness Department. - Maintain high level confidentiality of all information related to the role. - Investigate all complaints, grievances, and incidents, and work with the Executive Director concerning appropriate responses and corrective actions.  

  Office Support Position Summary Office Support supports our mission to enrich the lives of others through genuine customer service, answering phones, greeting guests and additional office duties.   Office Support Requirements: - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a background check and TB test Office Support Preferred Skill/Abilities: - Previous experience working with Seniors - 1-2 years of customer service experience - 1-2 years of front desk/receptionist experience Office Support Responsibilities: - Ensure the highest quality of customer service is available for our residents - Responsible for providing a positive first impression both in-person and over the phone to Residents, potential Residents, families, vendors, and candidates for employment - Respond and address to any resident concerns which arise during shift - Responsible for carrying out any emergency procedures required during shift - Responsible to be knowledgeable and successful using the American House sales system - Responsible for running or overseeing activities - Notifies Executive Director of emergency situations - Notes areas or articles in need of repair and reports to Executive Director - Responsible for inputting work orders into work order system - Other duties as assigned by Executive Director