Cook Position Summary
Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Cook Requirements:
- Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items
- Evident interpersonal relationship skills, passionate and empathetic
- Apparent compassion to serve others
- No Educational requirements
- Minimum 18 years of age
- Must pass a background check and TB test
- All Cooks must obtain and maintain a Serve Safe Certification
Cook Preferred Skill/Abilities:
- 1 - 3 years’ experience in dietary/food services
- Experience working in Banquet or Catering operations
Cook Responsibilities:
- Providing our Residents with superior restaurant quality meals and beverages
- Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders
- Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House
- Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department
- Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director
- Be ready to work in proper uniforms daily
- Know and adhere to all information in the employee-handbook
- Other duties as assigned by Culinary Director or the Corporate Culinary Support Team
Position Summary:
The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of
those we serve. Our Wellness Directors supervise, educate, direct and support all Wellness team
members. This is a leadership position within the community and serves as manager on duty in the
absence of the Executive Director.
Duties/Responsibilities:
- Overall implementation, delivery, and coordination of resident services at the community.
- Carry out supervisory responsibilities of all wellness team members in accordance with American House's policies and procedures.
- These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance/rewarding and disciplining employees; addressing complaints and resolving problems.
- Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff.
- Assess/evaluate potential residents for Assisted Living/Memory Care level of care utilizing assessment tool.
- This may involve assessing/evaluating potential residents in their home or another healthcare setting.
- Ensure compliance with all state regulatory requirements including mandatory reporting to State Regulatory Body.
- Ensure that all incident reports are completed, filed, and that follow-up is conducted appropriately.
- Completing investigations as needed for all complaints, grievances, and incidents, and working with the Executive Director concerning appropriate responses and corrective actions.
- Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs.
- Maintain compliance with state regulations and policies for medication administration including oversite of medication management, validation of timeliness and completeness of medication records, completing required responsibilities for Medication Aide programs via supervision,delegation, training, and ongoing competency checks, where applicable.
- Provide marketing support within the community by participating in tours and discussions with potential residents and their families about wellness offerings and clinical needs of the prospect.
- Maintain high level confidentiality of all information related to the role.
- Create positive employee relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs.
- Monitor licensure and certification compliance for all Wellness staff.
- Provide written and oral reports to the Executive Director and Regional Wellness Director concerning the operation of the Wellness Department.
- Lead coordination of health care services with other third-party providers to ensure continuity of care.
- Collaborate with the Executive Director for budget, equipment, and supplies needs.
Required Skills/Abilities:
- 3 years of management experience in healthcare or service-related setting.
- Physiological and psychological knowledge related to gerontology.
- Ability to have reliable transportation to perform offsite assessments and evaluations for prospective residents.
Preferred Skill/Abilities:
- Experience working with older adults and individual with memory loss.
- Bachelor of Science in Nursing (BSN) Degree preferred.
- Education and Requirements:
- Licensed Practical Nurse or Registered Nurse
- Must pass a pre-employment background check, drug screen, TB test and physical.
Physical and Mental Demands:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of the job.
- Provide 24/7 on-call clinical support.
- Ability to regularly stand, talk, bend, stretch, pull, or push and lift items.
- Ability to help others with daily activities including but not limited to, bathing,
- dressing/undressing, dining, exercising, etc.
- Ability to frequently communicate with residents, families, co-workers, etc. Must be able to exchange accurate information in given situations.
- Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
Cook Position Summary
Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Cook Requirements:
- Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items
- Evident interpersonal relationship skills, passionate and empathetic
- Apparent compassion to serve others
- No Educational requirements
- Minimum 18 years of age
- Must pass a background check and TB test
- All Cooks must obtain and maintain a Serve Safe Certification
Cook Preferred Skill/Abilities:
- 1 - 3 years’ experience in dietary/food services
- Experience working in Banquet or Catering operations
Cook Responsibilities:
- Providing our Residents with superior restaurant quality meals and beverages
- Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders
- Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House
- Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department
- Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director
- Be ready to work in proper uniforms daily
- Know and adhere to all information in the employee-handbook
- Other duties as assigned by Culinary Director or the Corporate Culinary Support Team
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
#INDLP
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
RA- 2nd shift- 2pm to 10pm- SIGN on Bonus-$1000
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
#INDLP
Dinig Room Manager Position Summary
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high quality, positive dining experience for our residents.
Qualifications and Required Experience for Dining Room Manager:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Excellent communication skills and a compassion for older adults.
- Training and experience in dietary/food service techniques.
- Ability to read, analyze, and interpret facility forms, signs and product instructions. Ability to speak clearly and interpret verbal communication.
Primary Responsibilities for Dining Room Manager:
- Ensure the highest quality of customer service is available for our residents.
- Works closely with the Culinary Director.
- Personally welcome all new residents and assist them to their table.
- Assists the Culinary Director with proper orientation and training of new staff, recruiting, and interviews.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for working with the Culinary Director regarding the scheduling and posting of work assignments for dietary aides, insuring there are adequate personnel on duty for the serving of meals, while maintaining staffing guidelines.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of the dining room area and the personnel.
- Assist with the setup of food and supplies for special events in coordination with the building Executive Director and/or Life Enrichment Director.
- Maintain regulatory compliance where applicable.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Supervision of staff and overall kitchen operation when acting as cook.
- Other duties as assigned by the Culinary Director and/or Executive Director.
Concierge Position Summary
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.
Primary Responsibilities for Concierge (On-Call):
- Ensure the highest quality of customer service is available for our residents
- Answers a multiline telephone, screens and directs calls
- Greets guests and residents entering the building and may direct to correct destination
- Respond and address to any resident concerns which arise during shift
- Provides general administrative and clerical support
- Schedules appointments
- Receive and sort mail and deliveries
- Must be proficient in word processing, spreadsheets, and email
- Responsible for carrying out any emergency procedures required during shift
- Responsible to be knowledgeable and successful using the BILD sales system
- Responsible for running or overseeing weekend activities
- Notifies Executive Director of emergency situations
- Notes areas or articles in need of repair and reports to Assistant Director
- Other duties as assigned by Executive Director
- Schedule is Monday and Tuesdays from 4:00 p.m. to 8:00 p.m. and rotating weekends are required.
American House Senior Living Communities
Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.
Total hours per week: 30hr/week
Shift: 11:00am-6:30pm and 3:00-6:30pm
Days: varies, alternating weekends
Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
Shifts:
- Full Time Morning shift 6am-2pm
- Part Time Weekends 6am-2pm
- Part Time 3pm-7pm
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
Executive Director Position
Summary: As the Executive Director, you will play a pivotal role in ensuring that our programs and services align with American House’s philosophy of Senior Living. Reporting to the Area Manager of Operations, you will oversee the daily operations, striving to create an exceptional experience for our residents.
Primary Responsibilities:
- Exceptional Customer Service: Ensure the highest quality of service for our residents.
- Resident and Employee Satisfaction: Create and maintain a positive environment.
- Sales Initiatives and Community Outreach: Drive occupancy and community engagement.
- Welcome Orientation: Make new residents feel at home.
- Community Networking: Collaborate with local groups to raise awareness of American House.
- Industry Trends and Knowledge: Stay informed to keep our community competitive.
- Software Proficiency: Utilize tools effectively.
- Monthly Executive Summary Report: Prepare and submit timely reports.
- Budget Development: Contribute to financial success.
- Regulatory Compliance: Maintain adherence to relevant regulations.
- Staff Supervision: Ensure adequate staffing levels.
Qualifications and Required Experience:
- Degree in Healthcare, Gerontology, Business, or Related Field (Preferred): Your educational background will provide a solid foundation for this role.
- Minimum Two Years of Experience in Managing Senior Living Residences (Preferred): Your expertise in senior living management will be invaluable.
- Financial Acumen: Ability to read and interpret financial statements and effectively manage budgets.
- Sales and Marketing Experience (Preferred): Your insights will contribute to our growth.
- Supervisory Skills (Preferred): Leading and motivating a team is essential.
NOTE: Because we want to ensure an exceptional experience for all of our applicants, we want to let you know that applicants without experience in the Senior Living industry will not be considered.
Join us in making a difference in the lives of our residents. Apply today!
#INHP
Sous Chef Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Sous Chef:
- Ensure the highest quality of customer service is available for our residents.
- Assists the Culinary Director with proper orientation and training of new staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
Housekeeper
Housekeeper Position Summary:
Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Primary Responsibilities for Housekeeper:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by supervisor or Executive Director.
SIGN ON BONUS $3000
LPN Position Summary
Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.
LPN Duties/Responsibilities:
- Assumes responsibility for administering quality care to meet the total needs of residents
- Provides medication administration, handling, & storage as follows:
- Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation
- Assists in maintaining the medication cart and storage room in a neat and orderly manner
- Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts
- Comply with company policies and procedures related to controlled substances, narcotic count and documentation
- Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate.
- Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director
- Offers comfort and support, emotionally and physically, to residents
- Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated.
- Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation
- Assists with resident move-in and move-outs and with resident discharge planning as needed
- Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department
LPN Required Skills/Abilities:
- 2+ years of nursing experience preferably with experience in long-term care or geriatrics
- Experience with dementia residents preferred
- Up to date first aid and CPR certification
- Current Unencumbered LPN license in the state
- Knowledge of the physiology and psychology of the older adults.
- Willingness to work evenings and weekends
- Exceptional staff training and customer service skills
- Compassionate and friendly demeanor
LPN Education and Requirements:
- Graduate from an accredited School of Nursing
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Community Relations Director Position Summary
Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Required Experience for Community Relations Director:
- 2-5 years experience in sales and/or marketing.
- Excellent communication skills and a compassion for older adults.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
- Must possess valid driver’s license.
Preferred Qualifications for Community Relations Director:
- At least 1 year experience in Senior Living or a related field.
- Some experience in Memory Care Senior Living communities.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
Shifts:
- Full Time Morning shift 6am-2pm
- Part Time Weekends 6am-2pm
- Part Time 3pm-7pm
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
#INDLP
SIGN ON BONUS: $1000
LPN-1st shift
LPN Position Summary
Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.
LPN Duties/Responsibilities:
- Assumes responsibility for administering quality care to meet the total needs of residents
- Provides medication administration, handling, & storage as follows:
- Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation
- Assists in maintaining the medication cart and storage room in a neat and orderly manner
- Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts
- Comply with company policies and procedures related to controlled substances, narcotic count and documentation
- Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate.
- Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director
- Offers comfort and support, emotionally and physically, to residents
- Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated.
- Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation
- Assists with resident move-in and move-outs and with resident discharge planning as needed
- Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department
LPN Required Skills/Abilities:
- 2+ years of nursing experience preferably with experience in long-term care or geriatrics
- Experience with dementia residents preferred
- Up to date first aid and CPR certification
- Current Unencumbered LPN license in the state
- Knowledge of the physiology and psychology of the older adults.
- Willingness to work evenings and weekends
- Exceptional staff training and customer service skills
- Compassionate and friendly demeanor
LPN Education and Requirements:
- Graduate from an accredited School of Nursing
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
#INDLP
Dining Room Server
Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
$1,000 Sign On Bonus!*
Medical Technician Position Summary
Under the general direction of the Executive Director, Wellness Director, and Memory Care Wellness Director, the primary responsibilities for this position include, but are not limited to, administering medications to the residents in a safe, accurate, and timely manner.
Qualifications and Required Experience for Medical Technician:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license with reliable transportation.
- Must be able to read, write, and speak English fluently.
- Must possess the 6-hour Medication Technician training course according to Florida State Statues 2018 Chapter 393 Section 506 and maintain active certification.
- Must be able to work a flexible shift schedule. Days and hours will vary to equal a 48-hour biweekly schedule.
Primary Responsibilities for Medical Technician:
- Administers medications according to the physician order on the medication administration record (MAR).
- Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate.
- Conducts change of shift report with oncoming/outgoing shift personnel.
- Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Provides all necessary care and services to assigned residents and assists other caregivers as needed.
- Works collaboratively with peers and other team members.
- Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility.
- Maintains professional demeanor at all times when interacting with residents and families.
- Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately.
- Utilizes safe transfer techniques when assisting residents with mobility.
- Participates in and supports the resident-centered activities program.
- Care for sensory enhancement devices such as eyeglasses and hearing aids.
- Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom.
- Washing residents’ laundry as needed.
- Escorts residents and coordinates internal transportation needs.
- Assists residents with personal correspondence/telephone usage when requested.
- Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed.
- Conducts room checks and resident rounds.
- Monitors for environmental safety hazards.
- Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.).
- Assists residents with swallowing difficulty with eating.
- Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse.
- Attends and participates in staff meetings and mandatory in-services.
- Documents provision of services on company forms.
- Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
- Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns.
- Acts as ambassador and public relations representative to guests and other off-campus visitors.
- Copies special paperwork or forms.
- Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process.
- Collaborates with associates in other departments to assure necessary care and services are provided.
- Participates in projects or committees as assigned.
- Performs related duties as assigned.
$1,000 Sign On Bonus!*
Medical Technician Position Summary
Under the general direction of the Executive Director, Wellness Director, and Memory Care Wellness Director, the primary responsibilities for this position include, but are not limited to, administering medications to the residents in a safe, accurate, and timely manner.
Qualifications and Required Experience for Medical Technician:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license with reliable transportation.
- Must be able to read, write, and speak English fluently.
- Must possess the 6-hour Medication Technician training course according to Florida State Statues 2018 Chapter 393 Section 506 and maintain active certification.
- Must be able to work a flexible shift schedule. Days and hours will vary to equal a 48-hour biweekly schedule.
Primary Responsibilities for Medical Technician:
- Administers medications according to the physician order on the medication administration record (MAR).
- Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate.
- Conducts change of shift report with oncoming/outgoing shift personnel.
- Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Provides all necessary care and services to assigned residents and assists other caregivers as needed.
- Works collaboratively with peers and other team members.
- Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility.
- Maintains professional demeanor at all times when interacting with residents and families.
- Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately.
- Utilizes safe transfer techniques when assisting residents with mobility.
- Participates in and supports the resident-centered activities program.
- Care for sensory enhancement devices such as eyeglasses and hearing aids.
- Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom.
- Washing residents’ laundry as needed.
- Escorts residents and coordinates internal transportation needs.
- Assists residents with personal correspondence/telephone usage when requested.
- Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed.
- Conducts room checks and resident rounds.
- Monitors for environmental safety hazards.
- Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.).
- Assists residents with swallowing difficulty with eating.
- Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse.
- Attends and participates in staff meetings and mandatory in-services.
- Documents provision of services on company forms.
- Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
- Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns.
- Acts as ambassador and public relations representative to guests and other off-campus visitors.
- Copies special paperwork or forms.
- Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process.
- Collaborates with associates in other departments to assure necessary care and services are provided.
- Participates in projects or committees as assigned.
- Performs related duties as assigned.