Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director

1 Shift Available: 4pm-12 midnight   Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.   Primary Responsibilities for Concierge: - Ensure the highest quality of customer service is available for our residents - Answers a multiline telephone, screens and directs calls - Greets guests and residents entering the building and may direct to correct destinationFinish - Respond and address to any resident concerns which arise during shift - Provides general administrative and clerical support - Schedules appointments - Receive and sort mail and deliveries - Must be proficient in word processing, spreadsheets, and email - Responsible for carrying out any emergency procedures required during shift - Responsible to be knowledgeable and successful using the BILD sales system - Responsible for running or overseeing weekend activities - Notifies Executive Director of emergency situations - Notes areas or articles in need of repair and reports to Assistant Director - Other duties as assigned by Executive Director   American House Senior Living Communities Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director

Community Relations Director Position Summary: Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.   Qualifications and Required Experience for Community Relations Director: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Previous sales and/or marketing experience in healthcare or service related setting. - Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products. - Knowledge of the physiology and psychology of the older adults and the needs of the caregiver. - High degree of interpersonal relationship skills. - Strong organizational and time-management skills. - Considerable initiative, judgment, and leadership skills. - Problem solving and logic skills.   Primary Responsibilities for Community Relations Director: - Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues. - Develop and implement marketing plans. - Organize and manage a successful networking and community outreach program. - Effectively track and cultivate all prospects utilizing the sales software. - Ensure that a census of budgeted occupancy or higher is maintained. - Monitor and manage the marketing budget. - Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan. - Maintain a thorough working proficiency on the lead management system. - Develop a rapport and positive relationship with prospective residents and families. - Ensure that model suites are well maintained. - Assist in the planning and implementation of in service training, touring, and presentations. - Provide tour training and customer service training to staff. - Make written and weekly oral reports and meet as directed with the Executive Director. - Oversee and/or coordinate new resident move-in process with appropriate team members. - Work in conjunction with other members of the Leadership Team. - Conduct effective sales meetings. - Submit recommendations to the Executive Director for the budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department. - Participate in weekly occupancy call and focus calls as required.

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Position Summary Memory Care Program Coordinator manages the day to day activity operations of the Memory Care Community to ensure the maximum levels of resident, family and staff safety, wellness and satisfaction is met. Oversees the day to day operations of The Love is Ageless program to ensure the maximum levels of resident leisure contentment, as well as physical, mental and psychological well-being. This is accomplished by taking into account American House's Mission, philosophy, policies and procedures as well as current federal, state and local regulatory standards.   Duties/Responsibilities: - Ensure compliance to American House's mission and philosophy as well as all written policies and procedures - Assist in the coordination of effective communication among Resident Associates, residents, and families - Through ongoing supervision, oversight and delegation, ensures the provision of a continuous high quality of service within the Memory Care Community - Establishing rapport among Memory Care team members to facilitate teamwork - Engage in prospective resident visits - Perform welcome orientation with new residents - Prepares monthly lifestyle/activity calendar - Designs and completes the main activity board, resident/family announcements/flyers - Responsible to update seasonal/holiday decorations - Schedule and provide transportation for both group events and personal appointments as necessary - Develop work schedules and assignments to ensure staff accountability and task completion for weekend activity/support staff Required Skills/Abilities: - Must be able to read, write, speak and understand English - Must have a valid driver's license and a good driving record - Must not pose a direct threat to the health or safety of other individuals within the community - Attends and participates in mandated yearly training programs - Must be able to manage time efficiently so to achieve goals - Adheres to all Human Resources policies, procedures, and code of conduct - Respects confidentiality of information and Resident's rights - Performs job in a safe manner, using proper body mechanics, infections control, etc. - Responsible for the proper care of all property, equipment, supplies and financial assets involved in the performance of the job - Performs other duties as assigned Education and Requirements: - At least two years of experience in Assisted Living - Knowledge of the physiology and psychology of the older adult. - Experience working with the geriatric population, dementia related or other related field preferred Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. - Works in the office as well as throughout the community and its premises - Moves intermittently during working hours. Movements includes, but is not limited to standing, walking sitting, pulling, lifting, reaching, carrying, pushing climbing, kneeling, stooping, and twisting. - Is subject to frequent interruptions - Must possess sight/hearing senses or use prosthetics that will enable these senses to function so that the requirements are being met - Must be able to assist or lead during emergency situations - Able to communicate intentions and directions to residents, staff, families and others as needed - May be subject to hostile and emotionally upset residents, family members, staff and visitors - Is subject to the handling of and exposure of hazardous chemicals - Is subject to exposure to infectious waste, disease, conditions, etc. including tuberculosis, HIV-AIDS and Hepatitis B Viruses - Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday as well as reactions from duct, disinfectants and other air contaminants

Life Enrichment Assistant Position Summary:   Under the general direction of the Life Enrichment Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.   Primary Responsibilities for Life Enrichment Assistant: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective residents visits. - Perform welcome orientation with new residents. - Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, and Spiritual) - Use of iPad to enrich the lives of our residents and photos for community TV’s and Facebook. - Proficiency with software applications/programs/tools used by American House for Life Enrichment position. - Responsible for scheduling weekend activities. - Must be available to work weekends and sometimes weekends for events. - Represent American House professionally in all community events. - Must be able to drive a 14 passenger bus. - Provide transportation for both group events and personal appointments. - Responsible to update seasonal/holiday decorations throughout the building. - Oversees volunteer program. - Notifies Life Enrichment Director of emergency situations. - Reports to Life Enrichment Director

2ND AND 3RD SHIFTS AVAILABLE PART TIME AND FULL TIME AVAILABLE   Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical

LPN Position Summary Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.   LPN Duties/Responsibilities: - Assumes responsibility for administering quality care to meet the total needs of residents - Provides medication administration, handling, & storage as follows: - Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation - Assists in maintaining the medication cart and storage room in a neat and orderly manner - Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts - Comply with company policies and procedures related to controlled substances, narcotic count and documentation - Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate. - Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director - Offers comfort and support, emotionally and physically, to residents - Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated. - Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation - Assists with resident move-in and move-outs and with resident discharge planning as needed - Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department LPN Required Skills/Abilities: - 2+ years of nursing experience preferably with experience in long-term care or geriatrics - Experience with dementia residents preferred - Up to date first aid and CPR certification - Current Unencumbered LPN license in the state - Knowledge of the physiology and psychology of the older adults. - Willingness to work evenings and weekends - Exceptional staff training and customer service skills - Compassionate and friendly demeanor LPN Education and Requirements: - Graduate from an accredited School of Nursing - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical  

Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.   Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Must possess a valid Medication Technician certificate within the state of Florida Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR). - Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate. - Conducts change of shift report with oncoming/outgoing shift personnel. - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed. - Works collaboratively with peers and other team members. - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility. - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately. - Utilizes safe transfer techniques when assisting residents with mobility. - Participates in and supports the resident-centered activities program. - Care for sensory enhancement devices such as eyeglasses and hearing aids. - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom. - Washing residents’ laundry as needed. - Escorts residents and coordinates internal transportation needs. - Assists residents with personal correspondence/telephone usage when requested. - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed. - Conducts room checks and resident rounds. - Monitors for environmental safety hazards. - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.). - Assists residents without swallowing difficulty with eating. - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services. - Documents provision of services on company forms. - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations. - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns. - Acts as ambassador and public relations representative to guests and other off-campus visitors. - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals. - Copies special paperwork or forms. - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process. - Collaborates with associates in other departments to assure necessary care and services are provided. - Participates in projects or committees as assigned. - Performs related duties as assigned.

  Position Summary Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Duties/Responsibilities: - Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.  Serves meals to residents in dining room or apartment.  - Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor. - Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintains the resident record daily following company policy and procedure. - Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned  Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.  Preferred Skill/Abilities: - Experience working with older adults - CNA Certification - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases preferred Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:   - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:   - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards

Dining Room Supervisor Position Summary The primary responsibilities of the Dining Room Supervisor involve assisting in the supervision of the wait staff in preparing the dining room for meals, in serving meals to the residents and guests, and in servicing the dining room after meals. Crisp linen tablecloths, fine china and top-quality fresh ingredients; this is made-to-order dining at its finest. Seasonal and regional menus are ever-evolving, offering signature dishes and daily specials.   Qualifications and Required Experience for Dining Room Supervisor: - Two years of related experience and/or training; or equivalent combination of education and experience in hospitality, senior living, or club dining rooms preferred. - Current ServSafe certification required. - Must have flexibility with schedule to include evenings, weekends, and holidays. Will be scheduled for 80 hours biweekly. - Must have compassion for and a desire to work with the elderly. - Excellent interpersonal skills are also necessary for interacting with residents and other staff. - Must have reliable transportation and a valid driver’s license. - All of our job offers are contingent upon the successful passing of a background check with fingerprinting, and drug testing.     Primary Responsibilities for Dining Room Supervisor: - Responsible for providing a quality dining experience by overseeing the dining room staff and maintaining a pleasant and clean environment. - Supervise the day-to-day operations of the dining room. - Assist in establishing staffing schedule; monitoring staffing schedule; and filling in when gaps in staffing exist so that overtime can be avoided, and/or actual wages are trending higher than budget. - Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services. - Directly supervise employees in the dining room. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical   #IND

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director

  Position Summary Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Duties/Responsibilities: - Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.  Serves meals to residents in dining room or apartment.  - Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor. - Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintains the resident record daily following company policy and procedure. - Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned  Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.  Preferred Skill/Abilities: - Experience working with older adults - CNA Certification - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases preferred Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:   - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:   - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards

  Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director  

3RD SHIFT AVAILABLE   Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - Must be able to work weekdays and weekends from 3:00 p.m. - 11:00 p.m. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Dining Room Supervisor Position Summary The primary responsibilities of the Dining Room Supervisor involve assisting in the supervision of the wait staff in preparing the dining room for meals, in serving meals to the residents and guests, and in servicing the dining room after meals. Crisp linen tablecloths, fine china and top-quality fresh ingredients; this is made-to-order dining at its finest. Seasonal and regional menus are ever-evolving, offering signature dishes and daily specials.   Qualifications and Required Experience for Dining Room Supervisor: - Two years of related experience and/or training; or equivalent combination of education and experience in hospitality, senior living, or club dining rooms preferred. - Current ServSafe certification required. - Must have flexibility with schedule to include evenings, weekends, and holidays. Will be scheduled for 80 hours biweekly. - Must have compassion for and a desire to work with the elderly. - Excellent interpersonal skills are also necessary for interacting with residents and other staff. - Must have reliable transportation and a valid driver’s license. - All of our job offers are contingent upon the successful passing of a background check with fingerprinting, and drug testing.     Primary Responsibilities for Dining Room Supervisor: - Responsible for providing a quality dining experience by overseeing the dining room staff and maintaining a pleasant and clean environment. - Supervise the day-to-day operations of the dining room. - Assist in establishing staffing schedule; monitoring staffing schedule; and filling in when gaps in staffing exist so that overtime can be avoided, and/or actual wages are trending higher than budget. - Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services. - Directly supervise employees in the dining room. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.