Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
#INDLP
Per Diem
Resident Assistant Position Summary
Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Resident Assistant Duties/Responsibilities:
- Providing companionship, building rapport and establishing a trusting relationship with our residents
- Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision.
- Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested.
- Conducting daily tasks in a safe manner and for adhering to all safety procedures.
- Serves residents meals and after-meal cleanup.
- Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned.
- Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure.
- Communicate with family members, visitors, and volunteers in a customer service-oriented manner.
- Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director.
- Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director.
- Answer all emergency response system calls immediately.
- Provide post-mortem care as instructed.
- Complete all documentation and paperwork as required.
- Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies.
- Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department.
- Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team.
- Must be able to work every Saturday and Sunday from 6:00 a.m. - 10:00 a.m.
Resident Assistant Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff
- Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents.
- Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate.
Resident Assistant Preferred Skill/Abilities:
- Experience working with Seniors
- CNA certification
- Previous experience in Assisted Living or Memory Care
Resident Assistant Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
RA- PT and FT needed.
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
RA- PT and FT needed.
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
LPN-SIGN ON BONUS - $1500
LPN Position Summary
Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.
LPN Duties/Responsibilities:
- Assumes responsibility for administering quality care to meet the total needs of residents
- Provides medication administration, handling, & storage as follows:
- Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation
- Assists in maintaining the medication cart and storage room in a neat and orderly manner
- Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts
- Comply with company policies and procedures related to controlled substances, narcotic count and documentation
- Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate.
- Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director
- Offers comfort and support, emotionally and physically, to residents
- Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated.
- Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation
- Assists with resident move-in and move-outs and with resident discharge planning as needed
- Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department
LPN Required Skills/Abilities:
- 2+ years of nursing experience preferably with experience in long-term care or geriatrics
- Experience with dementia residents preferred
- Up to date first aid and CPR certification
- Current Unencumbered LPN license in the state
- Knowledge of the physiology and psychology of the older adults.
- Willingness to work evenings and weekends
- Exceptional staff training and customer service skills
- Compassionate and friendly demeanor
LPN Education and Requirements:
- Graduate from an accredited School of Nursing
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
#INDHP
Culinary Director Position Summary
Enriching the lives of those we serve, through innovative and wholesome culinary experiences!
Our Culinary Directors provide balanced nutrition through exceptional culinary experiences to our Residents and Guests on a daily basis. Culinary Directors are hands-on Chefs that are not only involved in the daily operation of the kitchen and dining room area, but also train, educate and coach their Teams to further their knowledge whilst ensuring quality and variety to their Residents. As a Culinary Director you get to do the things you love, creating nourishing and delicious meals and developing profound relationships with Residents and your Team.
Qualifications and Required Experience for Culinary Director:
- Excellent culinary skills and the ability to execute a variety of menu items
- 4 years experience managing, training, and scheduling culinary staff
- 3 years experience managing kitchen budgets
- 2 years experience in dietary/food services preferred
- Prominent interpersonal relationship skills
- Evident problem solving and logistics skills
- An open, positive and engaging personality
- Excellent communication skills and a pronounced compassion for the elderly
Primary Responsibilities for Culinary Director:
- Providing our Residents with superior restaurant quality meals and desserts
- Active role in the creation, preparation, and presentation of Resident’s meals
- Responsible for maintaining dietary operations to meet the monthly food, supplies and wage budgets
- Responsible for the scheduling and posting of daily work assignments for culinary staff, insuring there are adequate personnel on duty for the preparation and serving of meals, while maintaining staffing guidelines
- Responsible for maintaining and documenting proper/hygienic food handling techniques and the overall sanitation requirements set forth by the local Health Department for food service operations and its personnel
- Responsible for interacting with Residents during meals to build personal relationships while assessing satisfaction levels
- Working with Corporate Recruiters to source, interview, and hire qualified culinary staff
- Ensure proper on-boarding of new Employees through documented Culinary Training program and three, monthly evaluations in person during the first 90 days
- Leading the Culinary Team with fairness, discipline, and an inclusive working environment
- Responsible for setting up food and supplies for special events in coordination with the Executive Director, Life Enrichment Director or Sales Department
- Responsible for overseeing the proper use and maintenance of all Culinary equipment and reporting any equipment in need of repair or maintenance
- Verifying daily, that Team members adhere to the grooming standards and are in proper uniform daily
- Responsible for carrying out any emergency procedures required during shift
- Partake in welcome orientations with new Residents and document any dietary requirements
- Engage in prospective Resident visits
- Maintain all regulatory compliance where applicable
- Proficient with software applications/programs/tools used by American House for Culinary Director position
- Responsible for the knowledge and enforcement of all information in the employee-handbook
- Complies with other duties as assigned by Executive Director, or the Corporate Office
- All Culinary Directors must obtain and maintain a Serve Safe Certification
#INDLP
Community Relations Director Position Summary:
Under the general direction of the Executive Director, with support from the Regional Sales Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Qualifications and Required Experience for Community Relations Director:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Previous sales and/or marketing experience in healthcare or service related setting.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Perform continuous, ongoing supervision of Community Relations Department team members, including but not limited to training, disciplining, counseling, motivating, and evaluating.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
#INDHP
Community Relations Director Position Summary:
Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Qualifications and Required Experience for Community Relations Director:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Previous sales and/or marketing experience in healthcare or service related setting.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
Community Relations Director Position Summary
Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Qualifications and Required Experience for Community Relations Director:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Previous sales and/or marketing experience in healthcare or service related setting.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
#INDHP
Dining Room Server Position Summary- 12 hour shift
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
#INDLP
-
Dietary Aide Position Summary: WEEKENDS
Meal Plating, Kitchen Clean up.
Additional Responsibilities May Include:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director
Life Enrichment Assistant Position Summary:
Under the general direction of the Life Enrichment Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.
Primary Responsibilities for Life Enrichment Assistant:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective residents visits.
- Perform welcome orientation with new residents.
- Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, and Spiritual)
- Use of iPad to enrich the lives of our residents and photos for community TV’s and Facebook.
- Proficiency with software applications/programs/tools used by American House for Life Enrichment position.
- Responsible for scheduling weekend activities.
- Must be available to work weekends and sometimes weekends for events.
- Represent American House professionally in all community events.
- Must be able to drive a 14 passenger bus.
- Provide transportation for both group events and personal appointments.
- Responsible to update seasonal/holiday decorations throughout the building.
- Oversees volunteer program.
- Notifies Life Enrichment Director of emergency situations.
- Reports to Life Enrichment Director.
Community Relations Director Position Summary:
Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Qualifications and Required Experience for Community Relations Director:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Previous sales and/or marketing experience in healthcare or service related setting.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
#INDLP
Housekeeper Position Summary:
Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Primary Responsibilities for Housekeeper:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by supervisor or Executive Director.
Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
Shifts:
- Full Time Morning shift 6am-2pm
- Part Time Weekends 6am-2pm
- Part Time 3pm-7pm
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
LPN- SIGN ON BONUS-$3000
LPN Position Summary
Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.
LPN Duties/Responsibilities:
- Assumes responsibility for administering quality care to meet the total needs of residents
- Provides medication administration, handling, & storage as follows:
- Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation
- Assists in maintaining the medication cart and storage room in a neat and orderly manner
- Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts
- Comply with company policies and procedures related to controlled substances, narcotic count and documentation
- Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate.
- Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director
- Offers comfort and support, emotionally and physically, to residents
- Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated.
- Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation
- Assists with resident move-in and move-outs and with resident discharge planning as needed
- Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department
LPN Required Skills/Abilities:
- 2+ years of nursing experience preferably with experience in long-term care or geriatrics
- Experience with dementia residents preferred
- Up to date first aid and CPR certification
- Current Unencumbered LPN license in the state
- Knowledge of the physiology and psychology of the older adults.
- Willingness to work evenings and weekends
- Exceptional staff training and customer service skills
- Compassionate and friendly demeanor
LPN Education and Requirements:
- Graduate from an accredited School of Nursing
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
#INDHP
SIGN on Bonus-$1000- RA for All SHIFTS
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
SIGN on Bonus-$1000- RA for All SHIFTS
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
#INDLP
SIGN on Bonus-$1000- RA for All SHIFTS
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
RA- SIGN on Bonus-$1000
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
#INDHP