No Mandations! $1000 Sign On Bonus*   Open interviews every Wednesday / Thursday 11am to 5pm*     Position Summary Medication Technicians are an essential part of our wellness team by administering medications to residents in a safe, accurate, and timely manner under the supervision of a licensed nurse and general direction of the Wellness Director.   Duties/Responsibilities: - Prepare and administer medications as allowed by state regulation to residents following established policies and procedures. - Accurately complete required documentation of medication administration at time-of-service delivery. Verifies identity of resident receiving medication and records name of drug, dosage, route, and time of administration on specified forms or records. - Review MARs immediately after administration of a medication and prior to end of shift to ensure documentation is complete and accurate. - Notify supervisor when making the decision not to administer a medication as ordered. - Communicate effectively at the end of shift relaying relevant and pertinent information regarding resident care, concerns, changes, and the like to oncoming/outgoing personnel. - Maintain security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Observe residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintain a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. - Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Communicates professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals. - Maintain the resident record daily following company policy and procedure. - Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification, detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. - Successful completion of a state approved medication administration course and other state required certifications to perform job duties as allowed by state regulations. Preferred Skill/Abilities: - Previous experience as a Certified Med Aide or Medication Technician - Experience working with older adults - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:  - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:  - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards   #indlp

Do you have a strong desire to help others? We do too! Here at American House Senior Living Communities, we would welcome the opportunity to offer you work in a safe environment during a time when many people may be displaced.   Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.     We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director  

**1st and 3rd Shift Available**   Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.   Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Must possess a valid Medication Technician certificate within the state of Florida - 1st Shift: 6:00 a.m. - 2:00 p.m. - 2nd Shift: 2:00 p.m. - 10:00 p.m. - 3rd Shift: 10:00 p.m. - 6:00 a.m. Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR). - Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate. - Conducts change of shift report with oncoming/outgoing shift personnel. - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed. - Works collaboratively with peers and other team members. - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility. - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately. - Utilizes safe transfer techniques when assisting residents with mobility. - Participates in and supports the resident-centered activities program. - Care for sensory enhancement devices such as eyeglasses and hearing aids. - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom. - Washing residents’ laundry as needed. - Escorts residents and coordinates internal transportation needs. - Assists residents with personal correspondence/telephone usage when requested. - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed. - Conducts room checks and resident rounds. - Monitors for environmental safety hazards. - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.). - Assists residents without swallowing difficulty with eating. - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services. - Documents provision of services on company forms. - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations. - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns. - Acts as ambassador and public relations representative to guests and other off-campus visitors. - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals. - Copies special paperwork or forms. - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process. - Collaborates with associates in other departments to assure necessary care and services are provided. - Participates in projects or committees as assigned. - Performs related duties as assigned.  

**1st and 3rd Shift Available**   Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.   Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Must possess a valid Medication Technician certificate within the state of Florida - 1st Shift: 6:00 a.m. - 2:00 p.m. - 2nd Shift: 2:00 p.m. - 10:00 p.m. - 3rd Shift: 10:00 p.m. - 6:00 a.m. Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR). - Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate. - Conducts change of shift report with oncoming/outgoing shift personnel. - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed. - Works collaboratively with peers and other team members. - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility. - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately. - Utilizes safe transfer techniques when assisting residents with mobility. - Participates in and supports the resident-centered activities program. - Care for sensory enhancement devices such as eyeglasses and hearing aids. - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom. - Washing residents’ laundry as needed. - Escorts residents and coordinates internal transportation needs. - Assists residents with personal correspondence/telephone usage when requested. - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed. - Conducts room checks and resident rounds. - Monitors for environmental safety hazards. - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.). - Assists residents without swallowing difficulty with eating. - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services. - Documents provision of services on company forms. - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations. - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns. - Acts as ambassador and public relations representative to guests and other off-campus visitors. - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals. - Copies special paperwork or forms. - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process. - Collaborates with associates in other departments to assure necessary care and services are provided. - Participates in projects or committees as assigned. - Performs related duties as assigned.  

Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.     Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults - Must possess valid driver’s license Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR) - Documents medications administered on the MAR in accordance with company policy - Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate - Conducts change of shift report with oncoming/outgoing shift personnel - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed - Works collaboratively with peers and other team members - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately - Utilizes safe transfer techniques when assisting residents with mobility - Participates in and supports the resident-centered activities program - Care for sensory enhancement devices such as eyeglasses and hearing aids - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom - Washing residents’ laundry as needed - Escorts residents and coordinates internal transportation needs - Assists residents with personal correspondence/telephone usage when requested - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed - Conducts room checks and resident rounds - Monitors for environmental safety hazards - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.) - Assists residents without swallowing difficulty with eating - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services - Documents provision of services on company forms - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns - Acts as ambassador and public relations representative to guests and other off-campus visitors - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals - Copies special paperwork or forms - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process - Collaborates with associates in other departments to assure necessary care and services are provided - Participates in projects or committees as assigned - Performs related duties as assigned      

Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership.  

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director

Dinig Room Manager Position Summary Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high quality, positive dining experience for our residents.   Qualifications and Required Experience for Dining Room Manager: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. - Excellent communication skills and a compassion for older adults. - Training and experience in dietary/food service techniques. - Ability to read, analyze, and interpret facility forms, signs and product instructions. Ability to speak clearly and interpret verbal communication.   Primary Responsibilities for Dining Room Manager: - Ensure the highest quality of customer service is available for our residents. - Works closely with the Culinary Director. - Personally welcome all new residents and assist them to their table. - Assists the Culinary Director with proper orientation and training of new staff, recruiting, and interviews. - Verifying staff are in proper uniforms daily. - Responsible for knowing all information in the employee-handbook. - Responsible for working with the Culinary Director regarding the scheduling and posting of work assignments for dietary aides, insuring there are adequate personnel on duty for the serving of meals, while maintaining staffing guidelines. - Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of the dining room area and the personnel. - Assist with the setup of food and supplies for special events in coordination with the building Executive Director and/or Life Enrichment Director. - Maintain regulatory compliance where applicable. - Responsible for overseeing the proper use of all dietary equipment. - Responsible for carrying out any emergency procedures required during shift. - Notes and reports areas or articles in need of repair. - Supervision of staff and overall kitchen operation when acting as cook. - Other duties as assigned by the Culinary Director and/or Executive Director.  

Community Relations Director Position Summary Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.   Required Experience for Community Relations Director: - 2-5 years experience in sales and/or marketing. - Excellent communication skills and a compassion for older adults. - Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products. - Knowledge of the physiology and psychology of the older adults and the needs of the caregiver. - High degree of interpersonal relationship skills. - Strong organizational and time-management skills. - Considerable initiative, judgment, and leadership skills. - Problem solving and logic skills. - Must possess valid driver’s license. Preferred Qualifications for Community Relations Director: - At least 1 year experience in Senior Living or a related field. - Some experience in Memory Care Senior Living communities. Primary Responsibilities for Community Relations Director: - Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues. - Develop and implement marketing plans. - Organize and manage a successful networking and community outreach program. - Effectively track and cultivate all prospects utilizing the sales software. - Ensure that a census of budgeted occupancy or higher is maintained. - Monitor and manage the marketing budget. - Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan. - Maintain a thorough working proficiency on the lead management system. - Develop a rapport and positive relationship with prospective residents and families. - Ensure that model suites are well maintained. - Assist in the planning and implementation of in service training, touring, and presentations. - Provide tour training and customer service training to staff. - Make written and weekly oral reports and meet as directed with the Executive Director. - Oversee and/or coordinate new resident move-in process with appropriate team members. - Work in conjunction with other members of the Leadership Team. - Conduct effective sales meetings. - Submit recommendations to the Executive Director for the budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department. - Participate in weekly occupancy call and focus calls as required.  

Life Enrichment Assistant Position Summary: Under the general direction of the Life Enrichment Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.   Primary Responsibilities for Life Enrichment Assistant: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective residents visits. - Perform welcome orientation with new residents. - Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, and Spiritual) - Use of iPad to enrich the lives of our residents and photos for community TV’s and Facebook. - Proficiency with software applications/programs/tools used by American House for Life Enrichment position. - Responsible for scheduling weekend activities. - Must be available to work weekends and sometimes weekends for events. - Represent American House professionally in all community events. - Must be able to drive a 14 passenger bus. - Provide transportation for both group events and personal appointments. - Responsible to update seasonal/holiday decorations throughout the building. - Oversees volunteer program. - Notifies Life Enrichment Director of emergency situations. - Reports to Life Enrichment Director.

Resident Assistant Position Summary- Part Time Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team      

Executive Director Position Summary Under the direction of the Regional Director of Operations, the Executive Director is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and the highest level of customer service provided for our residents and communities, supporting their ongoing efforts to maintain and increase occupancy and deliver an exceptional resident experience, along with management of daily operations.   Qualifications and Required Experience for Executive Director: - Degree in healthcare, gerontology, business or related field preferred. - Two years minimum experience in managing senior living residences preferred. - Ability to read and interpret financial statements and manage a budget preferred. - Experience in sales and marketing preferred. - Supervisory experience preferred. - Excellent communication skills and a compassion for older adults. - A valid driver’s license, error-free driving record and current auto insurance  Primary Responsibilities for Executive Director: - Executive Director ensures the highest quality of customer service is available for our residents. - Create and maintain a high level of resident and employee satisfaction. - Responsible for sales initiatives and community outreach. - Perform welcome orientation with new residents. - Communicate the corporate mission, vision, values and goals to all staff at the community - Foster a sense of enthusiasm, self-worth and team spirit at the community - Network with local groups to generate community awareness of American House. - Update knowledge and industry trends to keep your Community in the mainstream regarding services, amenities, and competition. - Proficiency with software applications/programs/tools used by American House. - Responsible for preparing and submitting Monthly Executive Summary Report. - Engage with department community Pillar Directors (i.e. Culinary, Life Enrichment, and Wellness) on developing and implementing new initiatives, ensuring accountability and adoption of new changes at the community level, and providing feedback on successes or challenges - Assist in developing and achieving the operating budget. - Maintain regulatory compliance where applicable. - Be familiar with and practice the job duties listed in the Executive Director Manual. - Hire and supervise employees, ensuring adequate staffing. - Ensure the Employee satisfaction survey is completed. Ensure action plans are created and followed - Ensure a Resident Satisfaction Survey is completed. Ensure action plans are created and followed - Monitor labor costs and hours and address concerns and action plans with the community directors - Ensure the Regional Director of Operations is informed of major issues and make suggestions and presentations for change and improvements - Regularly walk the community using the “ready for company” checklist. - Responsible for knowing all information in the employee-handbook. #INDHP  

Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.     Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults - Must possess valid driver’s license Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR) - Documents medications administered on the MAR in accordance with company policy - Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate - Conducts change of shift report with oncoming/outgoing shift personnel - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed - Works collaboratively with peers and other team members - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately - Utilizes safe transfer techniques when assisting residents with mobility - Participates in and supports the resident-centered activities program - Care for sensory enhancement devices such as eyeglasses and hearing aids - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom - Washing residents’ laundry as needed - Escorts residents and coordinates internal transportation needs - Assists residents with personal correspondence/telephone usage when requested - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed - Conducts room checks and resident rounds - Monitors for environmental safety hazards - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.) - Assists residents without swallowing difficulty with eating - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services - Documents provision of services on company forms - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns - Acts as ambassador and public relations representative to guests and other off-campus visitors - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals - Copies special paperwork or forms - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process - Collaborates with associates in other departments to assure necessary care and services are provided - Participates in projects or committees as assigned - Performs related duties as assigned    

**1st and 3rd Shift Available**   Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.   Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Must possess a valid Medication Technician certificate within the state of Florida - 1st Shift: 6:00 a.m. - 2:00 p.m. - 2nd Shift: 2:00 p.m. - 10:00 p.m. - 3rd Shift: 10:00 p.m. - 6:00 a.m. Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR). - Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate. - Conducts change of shift report with oncoming/outgoing shift personnel. - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed. - Works collaboratively with peers and other team members. - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility. - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately. - Utilizes safe transfer techniques when assisting residents with mobility. - Participates in and supports the resident-centered activities program. - Care for sensory enhancement devices such as eyeglasses and hearing aids. - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom. - Washing residents’ laundry as needed. - Escorts residents and coordinates internal transportation needs. - Assists residents with personal correspondence/telephone usage when requested. - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed. - Conducts room checks and resident rounds. - Monitors for environmental safety hazards. - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.). - Assists residents without swallowing difficulty with eating. - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services. - Documents provision of services on company forms. - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations. - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns. - Acts as ambassador and public relations representative to guests and other off-campus visitors. - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals. - Copies special paperwork or forms. - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process. - Collaborates with associates in other departments to assure necessary care and services are provided. - Participates in projects or committees as assigned. - Performs related duties as assigned.  

Community Relations Director Position Summary Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.   Required Experience for Community Relations Director: - 2-5 years experience in sales and/or marketing. - Excellent communication skills and a compassion for older adults. - Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products. - Knowledge of the physiology and psychology of the older adults and the needs of the caregiver. - High degree of interpersonal relationship skills. - Strong organizational and time-management skills. - Considerable initiative, judgment, and leadership skills. - Problem solving and logic skills. - Must possess valid driver’s license. Preferred Qualifications for Community Relations Director: - At least 1 year experience in Senior Living or a related field. - Some experience in Memory Care Senior Living communities. Primary Responsibilities for Community Relations Director: - Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues. - Develop and implement marketing plans. - Organize and manage a successful networking and community outreach program. - Effectively track and cultivate all prospects utilizing the sales software. - Ensure that a census of budgeted occupancy or higher is maintained. - Monitor and manage the marketing budget. - Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan. - Maintain a thorough working proficiency on the lead management system. - Develop a rapport and positive relationship with prospective residents and families. - Ensure that model suites are well maintained. - Assist in the planning and implementation of in service training, touring, and presentations. - Provide tour training and customer service training to staff. - Make written and weekly oral reports and meet as directed with the Executive Director. - Oversee and/or coordinate new resident move-in process with appropriate team members. - Work in conjunction with other members of the Leadership Team. - Conduct effective sales meetings. - Submit recommendations to the Executive Director for the budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department. - Participate in weekly occupancy call and focus calls as required. #INDHP

Business Office Manager Position Summary The Business Office Manager plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  primary responsibilities include, but are not limited to managing the day to day operations of the Business Office.   Qualifications and Required Experience for Business Office Manager: - Ensure compliance to American House’s philosophy and hallmarks as well as all written policies and procedures that govern the operations of the Business Office. - Ensure employee files are compliant according to state license and regulations. - Handle workman’s composition claims. - Act as a strategic partner to business leaders and an advocate for the employees; serve as a consultant to management on Human Resources-related issues. - Manage all aspects of Unemployment Agency (MESC) filings and responses, Workers’ Compensation cases, including coordination with Campus Administrators as needed for effective case management. - Complete court-ordered forms in regard to child support, health care coverage and dental coverage. - Complete routine criminal history requests, including FBI fingerprinting when necessary. - Complete Employment Verifications – written and verbal. - Answer incoming telephone calls and perform secretarial functions. - Provide relevant, complete, accurate, and timely financial information to residents, responsible parties, administrative staff, American House staff, and insurance companies. - Maintain a file of copies of all charge slips, debits, credits, etc. issued to each resident. - Process and post charge slips to resident bills. - Prepare and mail resident invoices and statements. - Reconcile bank statements. - Perform functions of computer/data processor. - Prepare payroll, time sheets, etc. - Coordinate with employees and help them enroll in benefits through the HR Connection portal. - Post accounts payable and files and maintains AIP invoices. - Cash management of operation, resident deposits, and payroll account to ensure adequate balances are available to meet monthly obligations. - Preparation for monthly P&L process, posting adjusting journal entries as needed and review with the Executive Director and American House staff. - Submit recommendations to the Executive Director for budget completion, equipment, and supplies. - Maintain office supply orders. Primary Responsibilities for Business Office Manager: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - A High School Diploma, an Associate Degree in Business or Accounting is desired. - Must be able to read, write, speak, and understand the English language.    

Housekeeper- PART-TIME Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Office Support Position Summary Office Support supports our mission to enrich the lives of others through genuine customer service, answering phones, greeting guests and additional office duties.   Office Support Requirements: - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - High school diploma or equivalent educational experience - Must pass a background check and TB test Office Support Preferred Skill/Abilities: - Previous experience working with Seniors - 1-2 years of customer service experience - 1-2 years of front desk/receptionist experience Office Support Responsibilities: - Ensure the highest quality of customer service is available for our residents - Responsible for providing a positive first impression both in-person and over the phone to Residents, potential Residents, families, vendors, and candidates for employment - Respond and address to any resident concerns which arise during shift - Responsible for carrying out any emergency procedures required during shift - Responsible to be knowledgeable and successful using the American House sales system - Responsible for running or overseeing activities - Notifies Executive Director of emergency situations - Notes areas or articles in need of repair and reports to Executive Director - Responsible for inputting work orders into work order system - Other duties as assigned by Executive Director

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   Shifts: - Full Time Morning shift 6am-2pm  - Part Time Weekends 6am-2pm  - Part Time 3pm-7pm    We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director