Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director

Dishwasher Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high quality, positive dining experience for our residents.   Qualifications and Required Experience for Dishwasher: - Excellent communication skills and a compassion for older adults - Training and experience in dietary/food service techniques. -   Primary Responsibilities for Dishwasher: - Ensure the highest quality of customer service is available for our residents. - Works closely with the Culinary Director and other culinary staff. - Cleans tables, washes dishes, and performs other general and assigned cleaning tasks. - Loads and unloads materials, cleans equipment, and assists in all areas where assigned. - Maintain proper water temperatures for dishwasher. - Manage three sinks, keeping organization as a primary focus in order to clean dishes, pots, and pans properly. - Maintain a clean work area; keep trash at an acceptable level and remove it when necessary. - Assists with event set-up and tear-down as directed. - Assists in other operations as needed; other duties as assigned by the Culinary Director and/or Executive Director.

This is a part-time position   Life Enrichment Assistant Position Summary: Under the general direction of the Life Enrichment Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.   Primary Responsibilities for Life Enrichment Assistant: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective residents visits. - Perform welcome orientation with new residents. - Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, and Spiritual) - Use of iPad to enrich the lives of our residents and photos for community TV’s and Facebook. - Proficiency with software applications/programs/tools used by American House for Life Enrichment position. - Responsible for scheduling weekend activities. - Must be available to work weekends and sometimes weekends for events. - Represent American House professionally in all community events. - Must be able to drive a 14 passenger bus. - Provide transportation for both group events and personal appointments. - Responsible to update seasonal/holiday decorations throughout the building. - Oversees volunteer program. - Notifies Life Enrichment Director of emergency situations. - Reports to Life Enrichment Director.

#INDHP   Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.   Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Must possess a valid Medication Technician certificate within the state of Florida - 1st Shift: 6:00 a.m. - 2:00 p.m. - 2nd Shift: 2:00 p.m. - 10:00 p.m. - 3rd Shift: 10:00 p.m. - 6:00 a.m. Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR). - Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate. - Conducts change of shift report with oncoming/outgoing shift personnel. - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed. - Works collaboratively with peers and other team members. - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility. - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately. - Utilizes safe transfer techniques when assisting residents with mobility. - Participates in and supports the resident-centered activities program. - Care for sensory enhancement devices such as eyeglasses and hearing aids. - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom. - Washing residents’ laundry as needed. - Escorts residents and coordinates internal transportation needs. - Assists residents with personal correspondence/telephone usage when requested. - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed. - Conducts room checks and resident rounds. - Monitors for environmental safety hazards. - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.). - Assists residents without swallowing difficulty with eating. - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services. - Documents provision of services on company forms. - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations. - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns. - Acts as ambassador and public relations representative to guests and other off-campus visitors. - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals. - Copies special paperwork or forms. - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process. - Collaborates with associates in other departments to assure necessary care and services are provided. - Participates in projects or committees as assigned. - Performs related duties as assigned.

Line Cook Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.   Primary Responsibilities for Line Cook: - Ensure the highest quality of customer service is available for our residents. - Assists the Culinary Director with proper orientation and training of new staff. - Verifying staff are in proper uniforms daily. - Responsible for knowing all information in the employee-handbook. - Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel. - Responsible for walking through the dining room during meals communicating with residents regarding satisfaction. - Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director. - Responsible for maintaining sanitary conditions in dining room areas. - Responsible for overseeing the proper use of all dietary equipment. - Responsible for carrying out any emergency procedures required during shift. - Notes and reports areas or articles in need of repair. - Engage in prospective resident visits. - Maintain regulatory compliance where applicable. - Other duties as assigned by Culinary Director or Executive Director. - All Assistant Cooks must obtain and maintain a Serve Safe Certification.

Line Cook Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.   Primary Responsibilities for Line Cook: - Ensure the highest quality of customer service is available for our residents. - Assists the Culinary Director with proper orientation and training of new staff. - Verifying staff are in proper uniforms daily. - Responsible for knowing all information in the employee-handbook. - Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel. - Responsible for walking through the dining room during meals communicating with residents regarding satisfaction. - Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director. - Responsible for maintaining sanitary conditions in dining room areas. - Responsible for overseeing the proper use of all dietary equipment. - Responsible for carrying out any emergency procedures required during shift. - Notes and reports areas or articles in need of repair. - Engage in prospective resident visits. - Maintain regulatory compliance where applicable. - Other duties as assigned by Culinary Director or Executive Director. - All Assistant Cooks must obtain and maintain a Serve Safe Certification.

Position Summary Medication Technicians are an essential part of our wellness team by administering medications to residents in a safe, accurate, and timely manner under the supervision of a licensed nurse and general direction of the Wellness Director.   Duties/Responsibilities: - Prepare and administer medications as allowed by state regulation to residents following established policies and procedures. - Accurately complete required documentation of medication administration at time-of-service delivery. Verifies identity of resident receiving medication and records name of drug, dosage, route, and time of administration on specified forms or records. - Review MARs immediately after administration of a medication and prior to end of shift to ensure documentation is complete and accurate. - Notify supervisor when making the decision not to administer a medication as ordered. - Communicate effectively at the end of shift relaying relevant and pertinent information regarding resident care, concerns, changes, and the like to oncoming/outgoing personnel. - Maintain security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Observe residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintain a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. - Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Communicates professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals. - Maintain the resident record daily following company policy and procedure. - Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification, detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. - Successful completion of a state approved medication administration course and other state required certifications to perform job duties as allowed by state regulations. Preferred Skill/Abilities: - Previous experience as a Certified Med Aide or Medication Technician - Experience working with older adults - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:  - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:  - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards

Dishwasher Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high quality, positive dining experience for our residents.   Qualifications and Required Experience for Dishwasher: - Excellent communication skills and a compassion for older adults - Training and experience in dietary/food service techniques. -   Primary Responsibilities for Dishwasher: - Ensure the highest quality of customer service is available for our residents. - Works closely with the Culinary Director and other culinary staff. - Cleans tables, washes dishes, and performs other general and assigned cleaning tasks. - Loads and unloads materials, cleans equipment, and assists in all areas where assigned. - Maintain proper water temperatures for dishwasher. - Manage three sinks, keeping organization as a primary focus in order to clean dishes, pots, and pans properly. - Maintain a clean work area; keep trash at an acceptable level and remove it when necessary. - Assists with event set-up and tear-down as directed. - Assists in other operations as needed; other duties as assigned by the Culinary Director and/or Executive Director.

Position Summary Medication Technicians are an essential part of our wellness team by administering medications to residents in a safe, accurate, and timely manner under the supervision of a licensed nurse and general direction of the Wellness Director.   Duties/Responsibilities: - Prepare and administer medications as allowed by state regulation to residents following established policies and procedures. - Accurately complete required documentation of medication administration at time-of-service delivery. Verifies identity of resident receiving medication and records name of drug, dosage, route, and time of administration on specified forms or records. - Review MARs immediately after administration of a medication and prior to end of shift to ensure documentation is complete and accurate. - Notify supervisor when making the decision not to administer a medication as ordered. - Communicate effectively at the end of shift relaying relevant and pertinent information regarding resident care, concerns, changes, and the like to oncoming/outgoing personnel. - Maintain security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Observe residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintain a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. - Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Communicates professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals. - Maintain the resident record daily following company policy and procedure. - Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification, detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. - Successful completion of a state approved medication administration course and other state required certifications to perform job duties as allowed by state regulations. Preferred Skill/Abilities: - Previous experience as a Certified Med Aide or Medication Technician - Experience working with older adults - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:  - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:  - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards

Cook Position Summary Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Cook Requirements: - Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - No Educational requirements - Minimum 18 years of age - Must pass a background check and TB test - All Cooks must obtain and maintain a Serve Safe Certification Cook Preferred Skill/Abilities: - 1 - 3 years’ experience in dietary/food services - Experience working in Banquet or Catering operations Cook Responsibilities: - Providing our Residents with superior restaurant quality meals and beverages - Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders - Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House - Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department - Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director - Be ready to work in proper uniforms daily - Know and adhere to all information in the employee-handbook - Other duties as assigned by Culinary Director or the Corporate Culinary Support Team

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director. #INDHP

Position Summary Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Duties/Responsibilities: - Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.  Serves meals to residents in dining room or apartment.  - Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor. - Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintains the resident record daily following company policy and procedure. - Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned  Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.  Preferred Skill/Abilities: - Experience working with older adults - CNA Certification - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases preferred Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:   - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:   - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards

Position Summary Memory Care Director manages the day to day activity operations of the Memory Care Community to ensure the maximum levels of resident, family and staff safety, wellness and satisfaction is met. Oversees the day to day operations of The Love is Ageless program to ensure the maximum levels of resident leisure contentment, as well as physical, mental and psychological well-being. This is accomplished by taking into account American House's Mission, philosophy, policies and procedures as well as current federal, state and local regulatory standards.   Duties/Responsibilities: - Ensure compliance to American House's mission and philosophy as well as all written policies and procedures - Assist in the coordination of effective communication among Resident Associates, residents, and families - Through ongoing supervision, oversight and delegation, ensures the provision of a continuous high quality of service within the Memory Care Community - Establishing rapport among Memory Care team members to facilitate teamwork - Engage in prospective resident visits - Perform welcome orientation with new residents - Prepares monthly lifestyle/activity calendar - Designs and completes the main activity board, resident/family announcements/flyers - Responsible to update seasonal/holiday decorations - Schedule and provide transportation for both group events and personal appointments as necessary - Develop work schedules and assignments to ensure staff accountability and task completion for weekend activity/support staff Required Skills/Abilities: - Must be able to read, write, speak and understand English - Must have a valid driver's license and a good driving record - Must not pose a direct threat to the health or safety of other individuals within the community - Attends and participates in mandated yearly training programs - Must be able to manage time efficiently so to achieve goals - Adheres to all Human Resources policies, procedures, and code of conduct - Respects confidentiality of information and Resident's rights - Performs job in a safe manner, using proper body mechanics, infections control, etc. - Responsible for the proper care of all property, equipment, supplies and financial assets involved in the performance of the job - Performs other duties as assigned Education and Requirements: - At least two years of experience in Assisted Living - Valid Licensed Practical Nurse in the the State of TN- Preffered - Knowledge of the physiology and psychology of the older adult. - Experience working with the geriatric population, dementia related or other related field preferred Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. - Works in the office as well as throughout the community and its premises - Moves intermittently during working hours. Movements includes, but is not limited to standing, walking sitting, pulling, lifting, reaching, carrying, pushing climbing, kneeling, stooping, and twisting. - Is subject to frequent interruptions - Must possess sight/hearing senses or use prosthetics that will enable these senses to function so that the requirements are being met - Must be able to assist or lead during emergency situations - Able to communicate intentions and directions to residents, staff, families and others as needed - May be subject to hostile and emotionally upset residents, family members, staff and visitors - Is subject to the handling of and exposure of hazardous chemicals - Is subject to exposure to infectious waste, disease, conditions, etc. including tuberculosis, HIV-AIDS and Hepatitis B Viruses - Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday as well as reactions from duct, disinfectants and other air contaminants #INDHP

#INDHP   Position Summary Memory Care Program Coordinator manages the day to day activity operations of the Memory Care Community to ensure the maximum levels of resident, family and staff safety, wellness and satisfaction is met. Oversees the day to day operations of The Love is Ageless program to ensure the maximum levels of resident leisure contentment, as well as physical, mental and psychological well-being. This is accomplished by taking into account American House's Mission, philosophy, policies and procedures as well as current federal, state and local regulatory standards.     Qualifications and Required Experience for Memory Care Coordinator:   - Related degree or experience in memory care or dementia care.  - Minimum of 2 years of leadership experience, preferred.  - Experience working with persons with dementia and related memory disorders.  - Previous experience working with program implementation.  - Computer skills.  - Ability to be flexible with work schedule.  - Actively express support for residents, staff, family members and guests.  - Previous experience motivating others in fun and creative activities.  - Strong organizational and time-management skills.  - Problem solving and logic skills.  - Interpersonal savvy.  - Possess written and verbal skills for effective communication.  - Teamwork.    Primary Responsibilities for Memory Care Coordinator:  - Creates or oversee a diverse and therapeutic program calendar of events 7 days/week.  - Coaches all staff members; to create and maintain a person-centric care philosophy of living in all that occurs in the Freedom Place neighborhood.  - Continually evaluates effectiveness of program and demonstrates ability to implement changes as necessary utilizing the provided Memory Care playbook guide and score card for goals setting.  - Conducts orientation for new team members ensuring all new employees are knowledgeable of the goals, policies, and procedures.  - Oversees continuing education programs for both Memory Care team members as well as family members.   - Acts as a Memory Care manager and resource person for the residents and their families.   - Facilitates or ensures quarterly family support groups are held at Memory Care neighborhood or virtually when appropriate.   - Oversees My Story Wall and Resident Recipe Card program.  - Consistently displays a genuine care for others and driving a culture of caring within the Memory Care neighborhood.  - Performs other duties consistent with the position as assigned.     

Must have weekend availability   Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical

  Resident Assistant-3p to 11pm   Position Summary Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Duties/Responsibilities: - Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.  Serves meals to residents in dining room or apartment.  - Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor. - Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintains the resident record daily following company policy and procedure. - Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned  Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.  Preferred Skill/Abilities: - Experience working with older adults - CNA Certification - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases preferred Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:   - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:   - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director

Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.     Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults - Must possess valid driver’s license Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR) - Documents medications administered on the MAR in accordance with company policy - Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate - Conducts change of shift report with oncoming/outgoing shift personnel - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed - Works collaboratively with peers and other team members - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately - Utilizes safe transfer techniques when assisting residents with mobility - Participates in and supports the resident-centered activities program - Care for sensory enhancement devices such as eyeglasses and hearing aids - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom - Washing residents’ laundry as needed - Escorts residents and coordinates internal transportation needs - Assists residents with personal correspondence/telephone usage when requested - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed - Conducts room checks and resident rounds - Monitors for environmental safety hazards - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.) - Assists residents without swallowing difficulty with eating - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services - Documents provision of services on company forms - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns - Acts as ambassador and public relations representative to guests and other off-campus visitors - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals - Copies special paperwork or forms - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process - Collaborates with associates in other departments to assure necessary care and services are provided - Participates in projects or committees as assigned - Performs related duties as assigned    

  **2 years of management experience in healthcare. Minimum 1 year in long-term care.**   Assistant Wellness Director Position Summary: The Assistant Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  The Assistant Wellness Directors aid in the supervision of the Wellness team.  T   Qualifications and Required Experience for Assistant Wellness Director: - LPN license. Degree preferred. - 2 years of management experience in healthcare or service related setting. - Ensure compliance with state and federal licensing regulations and/or accreditation programs within areas of responsibility. - Physiological and psychological knowledge related to gerentology. Primary Responsibilities for Assistant Wellness Director: - Ensure effective communication among Resident Assistants, Residents, and families. - Act as primary liaison with Residents and family members. - Through ongoing supervision, oversight, and delegation, ensures continuous high quality of service within the Wellness Department. - Establish rapport among Wellness team members to facilitate teamwork. - Actively recruit and select new Wellness Team members. - Overall supervision of all Health and Wellness team members, including but not limited to: training, performance management, coaching, motivating, and evaluating. - Ensure all Health and Wellness staff complete mandatory training. - Monitor licensure and certification compliance for all Wellness staff. - Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs. - Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks. - Provide written and oral reports to the Executive Director and Regional Director of Operations concerning the operation of the Wellness Department. - Lead coordination of health care services with other third party providers to ensure continuity of care. - Responsible for management of Wellness Department budget. - Responsible for verifying all medical forms are completed as well as assessing residents for required levels of care prior to resident move-in . - Administer various vaccinations to Residents/team members as required and determined by specific community and state regulations. - Oversee all medication administration. - Work in conjunction with Residents' attending Physician to make certain highest quality of service is being provided. - Submit recommendations to the Executive Director for budget, equipment, and supplies. - Ensure adequate staffing pattern of Resident Associates within authorized hour guidelines. - Develop work schedules and assignments to ensure staff accountability and task completion. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Wellness Department. - Maintain high level confidentiality of all information related to the role. - Investigate all complaints, grievances, and incidents, and work with the Executive Director concerning appropriate responses and corrective actions. #indhp

Assistant Wellness Director Position Summary: The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  Our Wellness Directors supervise all Wellness team members.  This is a leadership position within the community, and serves as manager on duty in the absence of the Executive Director.   Qualifications and Required Experience for Wellness Director: - RN license. Degree preferred. - 3 years of management experience in healthcare or service related setting. - Ensure compliance with state and federal licensing regulations and/or accreditation programs within areas of responsibility. - Physiological and psychological knowledge related to gerentology. Primary Responsibilities for Wellness Director: - Ensure effective communication among Resident Assistants, Residents, and families. - Act as primary liaison with Residents and family members. - Through ongoing supervision, oversight, and delegation, ensures continuous high quality of service within the Wellness Department. - Establish rapport among Wellness team members to facilitate teamwork. - Actively recruit and select new Wellness Team members. - Overall supervision of all Health and Wellness team members, including but not limited to: training, performance management, coaching, motivating, and evaluating. - Ensure all Health and Wellness staff complete mandatory training. - Monitor licensure and certification compliance for all Wellness staff. - Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs. - Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks. - Provide written and oral reports to the Executive Director and Regional Director of Operations concerning the operation of the Wellness Department. - Lead coordination of health care services with other third party providers to ensure continuity of care. - Responsible for management of Wellness Department budget. - Responsible for verifying all medical forms are completed as well as assessing residents for required levels of care prior to resident move-in . - Administer various vaccinations to Residents/team members as required and determined by specific community and state regulations. - Oversee all medication administration. - Work in conjunction with Residents' attending Physician to make certain highest quality of service is being provided. - Submit recommendations to the Executive Director for budget, equipment, and supplies. - Ensure adequate staffing pattern of Resident Associates within authorized hour guidelines. - Develop work schedules and assignments to ensure staff accountability and task completion. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Wellness Department. - Maintain high level confidentiality of all information related to the role. - Investigate all complaints, grievances, and incidents, and work with the Executive Director concerning appropriate responses and corrective actions.