RA- 2nd shift- 2pm to 10pm- SIGN on Bonus-$1000
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
#INDLP
Dinig Room Manager Position Summary
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high quality, positive dining experience for our residents.
Qualifications and Required Experience for Dining Room Manager:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Excellent communication skills and a compassion for older adults.
- Training and experience in dietary/food service techniques.
- Ability to read, analyze, and interpret facility forms, signs and product instructions. Ability to speak clearly and interpret verbal communication.
Primary Responsibilities for Dining Room Manager:
- Ensure the highest quality of customer service is available for our residents.
- Works closely with the Culinary Director.
- Personally welcome all new residents and assist them to their table.
- Assists the Culinary Director with proper orientation and training of new staff, recruiting, and interviews.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for working with the Culinary Director regarding the scheduling and posting of work assignments for dietary aides, insuring there are adequate personnel on duty for the serving of meals, while maintaining staffing guidelines.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of the dining room area and the personnel.
- Assist with the setup of food and supplies for special events in coordination with the building Executive Director and/or Life Enrichment Director.
- Maintain regulatory compliance where applicable.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Supervision of staff and overall kitchen operation when acting as cook.
- Other duties as assigned by the Culinary Director and/or Executive Director.
Concierge Position Summary
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.
Primary Responsibilities for Concierge (On-Call):
- Ensure the highest quality of customer service is available for our residents
- Answers a multiline telephone, screens and directs calls
- Greets guests and residents entering the building and may direct to correct destination
- Respond and address to any resident concerns which arise during shift
- Provides general administrative and clerical support
- Schedules appointments
- Receive and sort mail and deliveries
- Must be proficient in word processing, spreadsheets, and email
- Responsible for carrying out any emergency procedures required during shift
- Responsible to be knowledgeable and successful using the BILD sales system
- Responsible for running or overseeing weekend activities
- Notifies Executive Director of emergency situations
- Notes areas or articles in need of repair and reports to Assistant Director
- Other duties as assigned by Executive Director
- Schedule is Monday and Tuesdays from 4:00 p.m. to 8:00 p.m. and rotating weekends are required.
American House Senior Living Communities
Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.
Total hours per week: 30hr/week
Shift: 11:00am-6:30pm and 3:00-6:30pm
Days: varies, alternating weekends
Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
Shifts:
- Full Time Morning shift 6am-2pm
- Part Time Weekends 6am-2pm
- Part Time 3pm-7pm
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
Executive Director Position
Summary: As the Executive Director, you will play a pivotal role in ensuring that our programs and services align with American House’s philosophy of Senior Living. Reporting to the Area Manager of Operations, you will oversee the daily operations, striving to create an exceptional experience for our residents.
Primary Responsibilities:
- Exceptional Customer Service: Ensure the highest quality of service for our residents.
- Resident and Employee Satisfaction: Create and maintain a positive environment.
- Sales Initiatives and Community Outreach: Drive occupancy and community engagement.
- Welcome Orientation: Make new residents feel at home.
- Community Networking: Collaborate with local groups to raise awareness of American House.
- Industry Trends and Knowledge: Stay informed to keep our community competitive.
- Software Proficiency: Utilize tools effectively.
- Monthly Executive Summary Report: Prepare and submit timely reports.
- Budget Development: Contribute to financial success.
- Regulatory Compliance: Maintain adherence to relevant regulations.
- Staff Supervision: Ensure adequate staffing levels.
Qualifications and Required Experience:
- Degree in Healthcare, Gerontology, Business, or Related Field (Preferred): Your educational background will provide a solid foundation for this role.
- Minimum Two Years of Experience in Managing Senior Living Residences (Preferred): Your expertise in senior living management will be invaluable.
- Financial Acumen: Ability to read and interpret financial statements and effectively manage budgets.
- Sales and Marketing Experience (Preferred): Your insights will contribute to our growth.
- Supervisory Skills (Preferred): Leading and motivating a team is essential.
NOTE: Because we want to ensure an exceptional experience for all of our applicants, we want to let you know that applicants without experience in the Senior Living industry will not be considered.
Join us in making a difference in the lives of our residents. Apply today!
#INHP
Sous Chef Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Sous Chef:
- Ensure the highest quality of customer service is available for our residents.
- Assists the Culinary Director with proper orientation and training of new staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
Housekeeper
Housekeeper Position Summary:
Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Primary Responsibilities for Housekeeper:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by supervisor or Executive Director.
SIGN ON BONUS $3000
LPN Position Summary
Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.
LPN Duties/Responsibilities:
- Assumes responsibility for administering quality care to meet the total needs of residents
- Provides medication administration, handling, & storage as follows:
- Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation
- Assists in maintaining the medication cart and storage room in a neat and orderly manner
- Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts
- Comply with company policies and procedures related to controlled substances, narcotic count and documentation
- Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate.
- Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director
- Offers comfort and support, emotionally and physically, to residents
- Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated.
- Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation
- Assists with resident move-in and move-outs and with resident discharge planning as needed
- Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department
LPN Required Skills/Abilities:
- 2+ years of nursing experience preferably with experience in long-term care or geriatrics
- Experience with dementia residents preferred
- Up to date first aid and CPR certification
- Current Unencumbered LPN license in the state
- Knowledge of the physiology and psychology of the older adults.
- Willingness to work evenings and weekends
- Exceptional staff training and customer service skills
- Compassionate and friendly demeanor
LPN Education and Requirements:
- Graduate from an accredited School of Nursing
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Community Relations Director Position Summary
Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Required Experience for Community Relations Director:
- 2-5 years experience in sales and/or marketing.
- Excellent communication skills and a compassion for older adults.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
- Must possess valid driver’s license.
Preferred Qualifications for Community Relations Director:
- At least 1 year experience in Senior Living or a related field.
- Some experience in Memory Care Senior Living communities.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
Shifts:
- Full Time Morning shift 6am-2pm
- Part Time Weekends 6am-2pm
- Part Time 3pm-7pm
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
2nd shifft
LPN Position Summary
Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.
LPN Duties/Responsibilities:
- Assumes responsibility for administering quality care to meet the total needs of residents
- Provides medication administration, handling, & storage as follows:
- Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation
- Assists in maintaining the medication cart and storage room in a neat and orderly manner
- Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts
- Comply with company policies and procedures related to controlled substances, narcotic count and documentation
- Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate.
- Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director
- Offers comfort and support, emotionally and physically, to residents
- Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated.
- Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation
- Assists with resident move-in and move-outs and with resident discharge planning as needed
- Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department
LPN Required Skills/Abilities:
- 2+ years of nursing experience preferably with experience in long-term care or geriatrics
- Experience with dementia residents preferred
- Up to date first aid and CPR certification
- Current Unencumbered LPN license in the state
- Knowledge of the physiology and psychology of the older adults.
- Willingness to work evenings and weekends
- Exceptional staff training and customer service skills
- Compassionate and friendly demeanor
LPN Education and Requirements:
- Graduate from an accredited School of Nursing
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Dining Room Server
Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
Per Diem
Resident Assistant Position Summary
Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Resident Assistant Duties/Responsibilities:
- Providing companionship, building rapport and establishing a trusting relationship with our residents
- Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision.
- Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested.
- Conducting daily tasks in a safe manner and for adhering to all safety procedures.
- Serves residents meals and after-meal cleanup.
- Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned.
- Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure.
- Communicate with family members, visitors, and volunteers in a customer service-oriented manner.
- Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director.
- Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director.
- Answer all emergency response system calls immediately.
- Provide post-mortem care as instructed.
- Complete all documentation and paperwork as required.
- Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies.
- Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department.
- Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team.
- Must be able to work every Saturday and Sunday from 6:00 a.m. - 10:00 a.m.
Resident Assistant Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff
- Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents.
- Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate.
Resident Assistant Preferred Skill/Abilities:
- Experience working with Seniors
- CNA certification
- Previous experience in Assisted Living or Memory Care
Resident Assistant Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
RA- PT and FT needed.
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
RA- PT and FT needed.
Position Summary
Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Duties/Responsibilities:
- Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. Serves meals to residents in dining room or apartment.
- Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor.
- Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintains the resident record daily following company policy and procedure.
- Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Preferred Skill/Abilities:
- Experience working with older adults
- CNA Certification
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases preferred
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
LPN-SIGN ON BONUS - $1500
LPN Position Summary
Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.
LPN Duties/Responsibilities:
- Assumes responsibility for administering quality care to meet the total needs of residents
- Provides medication administration, handling, & storage as follows:
- Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation
- Assists in maintaining the medication cart and storage room in a neat and orderly manner
- Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts
- Comply with company policies and procedures related to controlled substances, narcotic count and documentation
- Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate.
- Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director
- Offers comfort and support, emotionally and physically, to residents
- Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated.
- Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation
- Assists with resident move-in and move-outs and with resident discharge planning as needed
- Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department
LPN Required Skills/Abilities:
- 2+ years of nursing experience preferably with experience in long-term care or geriatrics
- Experience with dementia residents preferred
- Up to date first aid and CPR certification
- Current Unencumbered LPN license in the state
- Knowledge of the physiology and psychology of the older adults.
- Willingness to work evenings and weekends
- Exceptional staff training and customer service skills
- Compassionate and friendly demeanor
LPN Education and Requirements:
- Graduate from an accredited School of Nursing
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
#INDHP
Community Relations Director Position Summary:
Under the general direction of the Executive Director, with support from the Regional Sales Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Qualifications and Required Experience for Community Relations Director:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Previous sales and/or marketing experience in healthcare or service related setting.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Perform continuous, ongoing supervision of Community Relations Department team members, including but not limited to training, disciplining, counseling, motivating, and evaluating.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
#INDHP
Community Relations Director Position Summary:
Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Qualifications and Required Experience for Community Relations Director:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Previous sales and/or marketing experience in healthcare or service related setting.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
Community Relations Director Position Summary
Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Qualifications and Required Experience for Community Relations Director:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Previous sales and/or marketing experience in healthcare or service related setting.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
#INDLP
Dining Room Server Position Summary- 12 hour shift
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
#INDLP