Laundry Aide Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director. -  

Life Enrichment Director Position Summary Under the general direction of the Executive Directorand the Corporate and Regional Life Enrichment Directors, primary responsibilities include, but are not limited to, enriching the lives of our residents through regular coordination and facilitation of community events.   Qualifications and Required Experience for Life Enrichment Director: - Degree in Recreational Therapy, Certified Therapeutic Recreational Specialist, or Certified Activity Director preferred. Experience may be substituted - Extensive large scale luxury Event Management experience required - Excellent verbal and written communication skills with the ability to interact with a diverse group of team members, residents, and family members - Positive attitude, enthusiasm, and energy - Compassion for older adults - Extensive knowledge of current technologies - Experience working with individuals with dementia preferred - Working knowledge of the senior living industry preferred - Experience teaching/training others and facilitating groups - Must possess a valid driver’s license - May be required to obtain a CDL license within 90 days of hire   Primary Responsibilities for Life Enrichment Director: - Ensure the highest quality of customer service is available for our residents - Manage a multi-faceted, multi-venue event program for luxury market clientele - Maintain the highest standards of event and lifestyle opportunities for American House Residents - Work in partnership with the Community Relations Director or sales team to participate in prospective resident visits - Perform the Resident Orientation with new residents (as specified in the Welcome Procedure) - Create programming for each month based on the Seven Dimensions of Wellness Model and incorporate all seven experiences (Emotional, Environmental, Intellectual, Occupational, Physical, Social, and Spiritual) from the model each day - Ensure that all elements of all signature programs are executed - Manage and schedule all guest entertainers, speakers, and outside vendors, including their communication, pay, setup/teardown, event requirements, and event execution - Maintain a direct line of communication to regional and corporate Life Enrichment team through required reporting - Develop, monitor, and adjust work schedules to ensure adequate staffing to meet our service standards - Promote all events/activities in such a way that all residents are aware of and encouraged to attend the programs offered each day   - Prepare a monthly newsletter using the current program (Connected Living) and maintain the screens and/or activity board - For those with Memory Care communities, lead the Love Is Ageless program ensuring My Life Story Walls are current and all other aspects of the program are being implemented  - Use modern technologies to enhance the programs offered - Display proficiency with software applications, programs, and tools used by American House for the Life Enrichment Director position - Responsible for Life Enrichment department petty cash and credit card, keeping a record of all cash receipts, expenditures and balancing every month   - Take rotation and perform Manager on Duty (MOD) responsibilities - Responsible for communicating with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities   - Update the seasonal/holiday decorations throughout the community - Oversee transportation: schedule and provide transportation for group outings and personal appointments in collaboration with any additional drivers, assistants, or volunteers   - Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community - Acquire and maintain CDL license, where required - Provide leadership and guidance for all Life Enrichment Assistants and volunteers - Complete all necessary paperwork for new volunteers - Obtain all necessary paperwork and records for any animals visiting or living in the community - Follow established safety regulations and quality assurance procedures - Please note: Other duties pertaining to Life Enrichment may be assigned as needed by the Executive Director or corporate team.   OTHER SKILLS AND ABILITIES: - Capacity to read, analyze and interpret facility forms, signs, and product instructions - Ability to speak clearly and interpret verbal communication - High degree of interpersonal relationship skills - Strong organization and time-management - Telephone and computer technology proficiency     IDENTIFIED CORE COMPETENCIES FOR SUCCESS IN THIS ROLE: - Instills Trust - Drives Engagement - Collaborates - Resourcefulness - Organizational Savvy #INDHP

Cook Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.   NOW OFFERING $17/HOUR!    Primary Responsibilities for Cook: - Ensure the highest quality of customer service is available for our residents. - Responsible for knowing all information in the employee-handbook. - Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel. - Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director. - Responsible for maintaining sanitary conditions in dining room areas. - Responsible for overseeing the proper use of all dietary equipment. - Responsible for carrying out any emergency procedures required during shift. - Notes and reports areas or articles in need of repair. - Engage in prospective resident visits. - Maintain regulatory compliance where applicable. - Other duties as assigned by Culinary Director or Executive Director. - All Assistant Cooks must obtain and maintain a Serve Safe Certification.

Resident Assistant Position Summary- Part Time Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team      

Wellness Director Position Summary: The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  Our Wellness Directors supervise all Wellness team members.  This is a leadership position within the community and serves as manager on duty in the absence of the Executive Director.   Wellness Director Duties/Responsibilities: - Overall supervision of all Wellness team members, including but not limited to training, performance management, coaching, motivating, and evaluating. - Overall implementation, delivery, and coordination of resident services at the community. Directly supervises all employees of the Wellness department. - Carries out supervisory responsibilities in accordance with American House's policies and procedures. The responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. - Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff. - Assess/evaluate potential residents for Assisted Living/Memory Care level of care utilizing assessment tool. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary. - Ensure compliance with all state regulatory requirements including mandatory reporting to State Regulatory Body. - Ensure that all incident reports are completed, filed, and that follow-up is conducted appropriately. - Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs. - Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks, where applicable. - Provides oversight with medication management to assure eMAR's are correct and that the residents receive medications timely and accurately. - Provides marketing support within the community by participating in tours and discussions with potential residents and their families about clinical needs of the prospect. - Work in conjunction with Residents' attending Physician to make certain highest quality of service is being provided - Maintain high level confidentiality of all information related to the role - Investigate all complaints, grievances, and incidents, and work with the Executive Director concerning appropriate responses and corrective actions. - Creates positive employee relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs. - Monitor licensure and certification compliance for all Wellness staff. - Provide written and oral reports to the Executive Director and Regional Wellness Director concerning the operation of the Wellness Department. - Lead coordination of health care services with other third-party providers to ensure continuity of care. - Submit recommendations to the Executive Director for budget, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Wellness Department. Wellness Director Required Skills/Abilities: - 3 years of management experience in healthcare or service-related setting - Physiological and psychological knowledge related to gerontology - RN or LPN license Wellness Director Preferred Skill/Abilities: - Experience working with Seniors Wellness Director Education and Requirements: - Licensed Practical Nurse or Registered Nursing - Bachelor of Science in Nursing (BSN) Degree preferred - Must pass a pre-employment background check, drug screen, TB test and physical  

Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.     Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults - Must possess valid driver’s license Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR) - Documents medications administered on the MAR in accordance with company policy - Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate - Conducts change of shift report with oncoming/outgoing shift personnel - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed - Works collaboratively with peers and other team members - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately - Utilizes safe transfer techniques when assisting residents with mobility - Participates in and supports the resident-centered activities program - Care for sensory enhancement devices such as eyeglasses and hearing aids - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom - Washing residents’ laundry as needed - Escorts residents and coordinates internal transportation needs - Assists residents with personal correspondence/telephone usage when requested - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed - Conducts room checks and resident rounds - Monitors for environmental safety hazards - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.) - Assists residents without swallowing difficulty with eating - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services - Documents provision of services on company forms - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns - Acts as ambassador and public relations representative to guests and other off-campus visitors - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals - Copies special paperwork or forms - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process - Collaborates with associates in other departments to assure necessary care and services are provided - Participates in projects or committees as assigned - Performs related duties as assigned

Medication Technician Position Summary Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.     Qualifications and Required Experience for Medication Technician: - Excellent communication skills and a compassion for older adults - Must possess valid driver’s license Primary Responsibilities for Medication Technician: - Administers medications according to the physician order on the medication administration record (MAR) - Documents medications administered on the MAR in accordance with company policy - Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate - Conducts change of shift report with oncoming/outgoing shift personnel - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed - Works collaboratively with peers and other team members - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately - Utilizes safe transfer techniques when assisting residents with mobility - Participates in and supports the resident-centered activities program - Care for sensory enhancement devices such as eyeglasses and hearing aids - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom - Washing residents’ laundry as needed - Escorts residents and coordinates internal transportation needs - Assists residents with personal correspondence/telephone usage when requested - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed - Conducts room checks and resident rounds - Monitors for environmental safety hazards - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.) - Assists residents without swallowing difficulty with eating - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services - Documents provision of services on company forms - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns - Acts as ambassador and public relations representative to guests and other off-campus visitors - Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals - Copies special paperwork or forms - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process - Collaborates with associates in other departments to assure necessary care and services are provided - Participates in projects or committees as assigned - Performs related duties as assigned

Full time and Part time available   Dining Room Server Position Summary   Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director

LPN Position Summary Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.   LPN Duties/Responsibilities: - Assumes responsibility for administering quality care to meet the total needs of residents - Provides medication administration, handling, & storage as follows: - Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation - Assists in maintaining the medication cart and storage room in a neat and orderly manner - Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts - Comply with company policies and procedures related to controlled substances, narcotic count and documentation - Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate. - Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director - Offers comfort and support, emotionally and physically, to residents - Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated. - Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation - Assists with resident move-in and move-outs and with resident discharge planning as needed - Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department LPN Required Skills/Abilities: - 2+ years of nursing experience preferably with experience in long-term care or geriatrics - Experience with dementia residents preferred - Up to date first aid and CPR certification - Current Unencumbered LPN license in the state - Knowledge of the physiology and psychology of the older adults. - Willingness to work evenings and weekends - Exceptional staff training and customer service skills - Compassionate and friendly demeanor LPN Education and Requirements: - Graduate from an accredited School of Nursing - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical  

Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. - Must be able to work every Saturday and Sunday from 6:00 a.m. - 10:00 a.m. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical

Office Support Position Summary Office Support supports our mission to enrich the lives of others through genuine customer service, answering phones, greeting guests and additional office duties.   Office Support Requirements: - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a background check and TB test Office Support Preferred Skill/Abilities: - Previous experience working with Seniors - 1-2 years of customer service experience - 1-2 years of front desk/receptionist experience Office Support Responsibilities: - Ensure the highest quality of customer service is available for our residents - Responsible for providing a positive first impression both in-person and over the phone to Residents, potential Residents, families, vendors, and candidates for employment - Respond and address to any resident concerns which arise during shift - Responsible for carrying out any emergency procedures required during shift - Responsible to be knowledgeable and successful using the American House sales system - Responsible for running or overseeing activities - Notifies Executive Director of emergency situations - Notes areas or articles in need of repair and reports to Executive Director - Responsible for inputting work orders into work order system - Other duties as assigned by Executive Director

Position Summary Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high-quality, safe and positive dining experience for our Residents. Supporting the Kitchen staff and Dining Room Team in the organization, preparation and service of all Food and Beverage related tasks needed to serve our Residents.   Duties/Responsibilities: - Ensure the highest quality of customer service is available for our residents - Works closely with the Culinary Director and staff - Cleans and sanitizes tables, washes dishes, and performs other general and assigned cleaning tasks - Loads and unloads materials, cleans equipment, and assists in all areas where assigned - Maintain proper water temperatures, chemicals and daily records for the dishwasher - Manages three-compartment sinks, keeping organization and proper sanitation as a primary focus in order to clean dishes, pots, and pans - Maintain a clean work area; removes garbage, refuse and trash when necessary - Cleans and sanitizes the kitchen areas, coolers, refrigerators, dry-storages, dining room side stations and passageways, remote kitchens, bars and bistros - Assists with special events set-up and tear-down in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director - Assists in other operations as needed; other duties as assigned by the Culinary Director Required Skills/Abilities: - Good communication skills and a compassion for older adults Preferred Skill/Abilities: - Previous training and experience in dietary/food service procedures and techniques. Education and Requirements: - No Educational requirements - Minimum 16 years of age - Must pass a pre-employment background check, drug screen and TB test Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. - Ability to regularly stand, talk, bend, stretch, pull or push and lift items - Use hands to handle, control, or feel objects, tools, or controls - Ability to frequently communicate with residents, families, co-workers, etc. Must be able to exchange accurate information in given situations - Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director

Resident Assistant Position Summary- Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team.

  Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Part Time Receptionist- 1 to 2 days(10 hour shift)   Receptionist Position Summary:       The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. Duties/Responsibilities: - Greets residents, visitors, and guests; determines the purpose of each persons visit and directs or escorts him or her to the appropriate location. - Answers, screens, and directs phone calls to staff; takes messages and schedules appointments. - Receives mail, documents, packages, and courier deliveries and delivers or distributes items. - Performs administrative and clerical support tasks. - Performs basic filing and recordkeeping. - Performs other duties. Required Skills/Abilities: - Excellent verbal communication skills. - Excellent interpersonal and customer service skills. - Basic understanding of administrative and clerical procedures and systems. - Proficient with Microsoft Office Suite or related software. Education and Experience: - High school diploma or equivalent required. Physical Requirements: - Prolonged periods of sitting at a desk. - Must be able to lift up to 15 pounds at times.

    Cook Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.   Primary Responsibilities for Cook: - Ensure the highest quality of customer service is available for our residents. - Responsible for knowing all information in the employee-handbook. - Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel. - Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director. - Responsible for maintaining sanitary conditions in dining room areas.Finish - Responsible for overseeing the proper use of all dietary equipment. - Responsible for carrying out any emergency procedures required during shift. - Notes and reports areas or articles in need of repair. - Engage in prospective resident visits. - Maintain regulatory compliance where applicable. - Other duties as assigned by Culinary Director or Executive Director. - All Assistant Cooks must obtain and maintain a Serve Safe Certification.

Cook Position Summary Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Cook Requirements: - Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - No Educational requirements - Minimum 18 years of age - Must pass a background check and TB test - All Cooks must obtain and maintain a Serve Safe Certification Cook Preferred Skill/Abilities: - 1 - 3 years’ experience in dietary/food services - Experience working in Banquet or Catering operations Cook Responsibilities: - Providing our Residents with superior restaurant quality meals and beverages - Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders - Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House - Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department - Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director - Be ready to work in proper uniforms daily - Know and adhere to all information in the employee-handbook - Other duties as assigned by Culinary Director or the Corporate Culinary Support Team

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director

Medical Technician Position Summary Under the general direction of the Executive Director, Wellness Director, and Memory Care Wellness Director, the primary responsibilities for this position include, but are not limited to, administering medications to the residents in a safe, accurate, and timely manner.   Qualifications and Required Experience for Medical Technician: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license with reliable transportation. - Must be able to read, write, and speak English fluently. - Must possess the 6-hour Medication Technician training course according to Florida State Statues 2018 Chapter 393 Section 506 and maintain active certification. - Must be able to work a flexible shift schedule. Days and hours will vary to equal a 48-hour biweekly schedule. Primary Responsibilities for Medical Technician: - Administers medications according to the physician order on the medication administration record (MAR). - Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate. - Conducts change of shift report with oncoming/outgoing shift personnel. - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed. - Works collaboratively with peers and other team members. - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility. - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately. - Utilizes safe transfer techniques when assisting residents with mobility. - Participates in and supports the resident-centered activities program. - Care for sensory enhancement devices such as eyeglasses and hearing aids. - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom. - Washing residents’ laundry as needed. - Escorts residents and coordinates internal transportation needs. - Assists residents with personal correspondence/telephone usage when requested. - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed. - Conducts room checks and resident rounds. - Monitors for environmental safety hazards. - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.). - Assists residents with swallowing difficulty with eating. - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services. - Documents provision of services on company forms. - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations. - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns. - Acts as ambassador and public relations representative to guests and other off-campus visitors. - Copies special paperwork or forms. - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process. - Collaborates with associates in other departments to assure necessary care and services are provided. - Participates in projects or committees as assigned. - Performs related duties as assigned.