REDICO, LLC

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Search Results Page 8 of 12

Job Locations US-MI-Milford
Culinary Director Position Summary Enriching the lives of those we serve, through innovative and wholesome culinary experiences! Our Culinary Directors provide balanced nutrition through exceptional culinary experiences to our Residents and Guests on a daily basis. Culinary Directors are hands-on Chefs that are not only involved in the daily operation of the kitchen and dining room area, but also train, educate and coach their Teams to further their knowledge whilst ensuring quality and variety to their Residents. As a Culinary Director you get to do the things you love, creating nourishing and delicious meals and developing profound relationships with Residents and your Team.     Qualifications and Required Experience for Culinary Director: - Excellent culinary skills and the ability to execute a variety of menu items - 4 years experience managing, training, and scheduling culinary staff - 3 years experience managing kitchen budgets - 2 years experience in dietary/food services preferred - Prominent interpersonal relationship skills - Evident problem solving and logistics skills - An open, positive and engaging personality - Excellent communication skills and a pronounced compassion for the elderly Primary Responsibilities for Culinary Director: - Providing our Residents with superior restaurant quality meals and desserts - Active role in the creation, preparation, and presentation of Resident’s meals - Responsible for maintaining dietary operations to meet the monthly food, supplies and wage budgets - Responsible for the scheduling and posting of daily work assignments for culinary staff, insuring there are adequate personnel on duty for the preparation and serving of meals, while maintaining staffing guidelines - Responsible for maintaining and documenting proper/hygienic food handling techniques and the overall sanitation requirements set forth by the local Health Department for food service operations and its personnel - Responsible for interacting with Residents during meals to build personal relationships while assessing satisfaction levels - Working with Corporate Recruiters to source, interview, and hire qualified culinary staff - Ensure proper on-boarding of new Employees through documented Culinary Training program and three, monthly evaluations in person during the first 90 days - Leading the Culinary Team with fairness, discipline, and an inclusive working environment - Responsible for setting up food and supplies for special events in coordination with the Executive Director, Life Enrichment Director or Sales Department - Responsible for overseeing the proper use and maintenance of all Culinary equipment and reporting any equipment in need of repair or maintenance - Verifying daily, that Team members adhere to the grooming standards and are in proper uniform daily - Responsible for carrying out any emergency procedures required during shift - Partake in welcome orientations with new Residents and document any dietary requirements - Engage in prospective Resident visits - Maintain all regulatory compliance where applicable - Proficient with software applications/programs/tools used by American House for Culinary Director position - Responsible for the knowledge and enforcement of all information in the employee-handbook - Complies with other duties as assigned by Executive Director, or the Corporate Office - All Culinary Directors must obtain and maintain a Serve Safe Certification #INDHP
ID
2022-10471
Name
Milford
Job Locations US-TN-Chattanooga
Community Relations Director Position Summary: Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.   Qualifications and Required Experience for Community Relations Director: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Previous sales and/or marketing experience in healthcare or service related setting. - Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products. - Knowledge of the physiology and psychology of the older adults and the needs of the caregiver. - High degree of interpersonal relationship skills. - Strong organizational and time-management skills. - Considerable initiative, judgment, and leadership skills. - Problem solving and logic skills.   Primary Responsibilities for Community Relations Director: - Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues. - Develop and implement marketing plans. - Organize and manage a successful networking and community outreach program. - Effectively track and cultivate all prospects utilizing the sales software. - Ensure that a census of budgeted occupancy or higher is maintained. - Monitor and manage the marketing budget. - Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan. - Maintain a thorough working proficiency on the lead management system. - Develop a rapport and positive relationship with prospective residents and families. - Ensure that model suites are well maintained. - Assist in the planning and implementation of in service training, touring, and presentations. - Provide tour training and customer service training to staff. - Make written and weekly oral reports and meet as directed with the Executive Director. - Oversee and/or coordinate new resident move-in process with appropriate team members. - Work in conjunction with other members of the Leadership Team. - Conduct effective sales meetings. - Submit recommendations to the Executive Director for the budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department. - Participate in weekly occupancy call and focus calls as required.
ID
2022-10469
Name
Hamilton Place
Job Locations US-MI-Ypsilanti
Dining Room Manager Position Summary The primary responsibilities of the Dining Room Manager involve assisting in the supervision of the wait staff in preparing the dining room for meals, in serving meals to the residents and guests, and in servicing the dining room after meals. Crisp linen tablecloths, fine china and top-quality fresh ingredients; this is made-to-order dining at its finest. Seasonal and regional menus are ever-evolving, offering signature dishes and daily specials.   Qualifications and Required Experience for Dining Room Manager: - Two years of related experience and/or training; or equivalent combination of education and experience in hospitality, senior living, or club dining rooms preferred. - Current ServSafe certification required. - Must have flexibility with schedule to include evenings, weekends, and holidays. Will be scheduled for 80 hours biweekly. - Must have compassion for and a desire to work with the elderly. - Excellent interpersonal skills are also necessary for interacting with residents and other staff. Primary Responsibilities for Dining Room Manager: - Responsible for providing a quality dining experience by overseeing the dining room staff and maintaining a pleasant and clean environment. - Supervise the day-to-day operations of the dining room. - Assist in establishing staffing schedule; monitoring staffing schedule; and filling in when gaps in staffing exist so that overtime can be avoided, and/or actual wages are trending higher than budget. - Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services. - Directly supervise employees in the dining room. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
ID
2022-10468
Name
Carpenter
Job Locations US-TN-Bristol
Cook Position Summary Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Cook Requirements: - Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - No Educational requirements - Minimum 18 years of age - Must pass a background check and TB test - All Cooks must obtain and maintain a Serve Safe Certification Cook Preferred Skill/Abilities: - 1 - 3 years’ experience in dietary/food services - Experience working in Banquet or Catering operations Cook Responsibilities: - Providing our Residents with superior restaurant quality meals and beverages - Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders - Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House - Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department - Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director - Be ready to work in proper uniforms daily - Know and adhere to all information in the employee-handbook - Other duties as assigned by Culinary Director or the Corporate Culinary Support Team
ID
2022-10466
Name
Bristol
Job Locations US-FL-Lutz
Wellness Director Position Summary: The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  Our Wellness Directors supervise all Wellness team members.  This is a leadership position within the community, and serves as manager on duty in the absence of the Executive Director.   Qualifications and Required Experience for Wellness Director: - Must be a Licensed Practical Nurse in Florida. RN License and Degree preferred. - 3 years of management experience in healthcare or service related setting. - Ensure compliance with state and federal licensing regulations and/or accreditation programs within areas of responsibility. - Physiological and psychological knowledge related to gerentology. Primary Responsibilities for Wellness Director: - Ensure effective communication among Resident Assistants, Residents, and families. - Act as primary liaison with Residents and family members. - Through ongoing supervision, oversight, and delegation, ensures continuous high quality of service within the Wellness Department. - Establish rapport among Wellness team members to facilitate teamwork. - Actively recruit and select new Wellness Team members. - Overall supervision of all Health and Wellness team members, including but not limited to: training, performance management, coaching, motivating, and evaluating. - Ensure all Health and Wellness staff complete mandatory training. - Monitor licensure and certification compliance for all Wellness staff. - Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs. - Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks. - Provide written and oral reports to the Executive Director and Regional Director of Operations concerning the operation of the Wellness Department. - Lead coordination of health care services with other third party providers to ensure continuity of care. - Responsible for management of Wellness Department budget. - Responsible for verifying all medical forms are completed as well as assessing residents for required levels of care prior to resident move-in . - Administer various vaccinations to Residents/team members as required and determined by specific community and state regulations. - Oversee all medication administration. - Work in conjunction with Residents' attending Physician to make certain highest quality of service is being provided. - Submit recommendations to the Executive Director for budget, equipment, and supplies. - Ensure adequate staffing pattern of Resident Associates within authorized hour guidelines. - Develop work schedules and assignments to ensure staff accountability and task completion. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Wellness Department. - Maintain high level confidentiality of all information related to the role. - Investigate all complaints, grievances, and incidents, and work with the Executive Director concerning appropriate responses and corrective actions.
ID
2022-10463
Name
Lutz
Job Locations US-MI-Troy
Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   **Up to a $750 Sign on Bonus!**   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director
ID
2022-10456
Name
Troy
Job Locations US-TN-Kingsport
Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.
ID
2022-10453
Name
Kingsport
Job Locations US-TN-Murfressboro
  Position Summary: The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  Our Wellness Directors supervise, educate, direct and support all Wellness team members. This is a leadership position within the community and serves as manager on duty in the absence of the Executive Director.   Duties/Responsibilities: - Overall implementation, delivery, and coordination of resident services at the community. - Carry out supervisory responsibilities of all wellness team members in accordance with American House's policies and procedures. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. - Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff. - Assess/evaluate potential residents for Assisted Living/Memory Care level of care utilizing assessment tool. This may involve assessing/evaluating potential residents in their home or another healthcare setting. - Ensure compliance with all state regulatory requirements including mandatory reporting to State Regulatory Body. - Ensure that all incident reports are completed, filed, and that follow-up is conducted appropriately. Completing investigations as needed for all complaints, grievances, and incidents, and working with the Executive Director concerning appropriate responses and corrective actions. - Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs. - Maintain compliance with state regulations and policies for medication administration including oversite of medication management, validation of timeliness and completeness of medication records, completing required responsibilities for Medication Aide programs via supervision, delegation, training, and ongoing competency checks, where applicable. - Provide marketing support within the community by participating in tours and discussions with potential residents and their families about wellness offerings and clinical needs of the prospect. - Maintain high level confidentiality of all information related to the role - Create positive employee relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs. - Monitor licensure and certification compliance for all Wellness staff. - Provide written and oral reports to the Executive Director and Regional Wellness Director concerning the operation of the Wellness Department. - Lead coordination of health care services with other third-party providers to ensure continuity of care. - Collaborate with the Executive Director for budget, equipment, and supplies needs. Required Skills/Abilities: - 3 years of management experience in healthcare or service-related setting - Physiological and psychological knowledge related to gerontology - Ability to have reliable transportation to perform offsite assessments and evaluations for prospective residents Preferred Skill/Abilities: - Experience working with older adults and individual with memory loss - Bachelor of Science in Nursing (BSN) Degree preferred   Education and Requirements: - Licensed Practical Nurse or Registered Nurse - Must pass a pre-employment background check, drug screen, TB test and physical   Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. - Provide 24/7 on-call clinical support - Ability to regularly stand, talk, bend, stretch, pull or push and lift items - Ability to help others with daily activities including but not limited to; bathing, dressing/undressing, dining, exercising, etc. - Ability to frequently communicate with residents, families, co-workers, etc. Must be able to exchange accurate information in given situations. - Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. #INDHP
ID
2022-10452
Name
Murfressboro
Job Locations US-MI-Kentwood
  Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical
ID
2022-10449
Name
Kentwood
Job Locations US-MI-Livonia
Do you have a strong desire to help others? We do too! Here at American House Senior Living Communities, we would welcome the opportunity to offer you work in a safe environment during a time when many people may be displaced.   Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.
ID
2022-10447
Name
Livonia
Job Locations US-MI-Grosse Pointe Farms
Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.
ID
2022-10442
Name
Grosse Pointe
Job Locations US-MI-West Bloomfield
Dining Room Server Position Summary: FULL TIME WEEKDAY POSITIONS AVAILABLE  $13/hour  Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.   Primary Responsibilities for Dining Room Server: - Ensure the highest quality of customer service is available for our residents. - Set up of the dining room tables for meal times. - Serve resident meals. - Cleaning of dining room, kitchen, or other areas as directed by management. - Assisting with the preparation of snacks, desserts, salads and condiments for service. - Transports trash and linen to disposal area. - Follows and completes a daily task spreadsheet ensuring all work is completed. - Notes Refrigeration temperatures. - Assists with all special events and catering functions. - Assists with plating and delivery of meals to remote locations. - Other duties as assigned by supervisor or Executive Director.
ID
2022-10436
Name
West Bloomfield
Job Locations US-MI-Kentwood
Life Enrichment Assistant Position Summary: Under the general direction of the Life Enrichment Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.   Primary Responsibilities for Life Enrichment Assistant: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective residents visits. - Perform welcome orientation with new residents. - Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, and Spiritual) - Use of iPad to enrich the lives of our residents and photos for community TV’s and Facebook. - Proficiency with software applications/programs/tools used by American House for Life Enrichment position. - Responsible for scheduling weekend activities. - Must be available to work weekends and sometimes weekends for events. - Represent American House professionally in all community events. - Must be able to drive a 14 passenger bus. - Provide transportation for both group events and personal appointments. - Responsible to update seasonal/holiday decorations throughout the building. - Oversees volunteer program. - Notifies Life Enrichment Director of emergency situations. - Reports to Life Enrichment Director. #INDHP 
ID
2022-10435
Name
Kentwood
Job Locations US-MI-Riverview
Executive Director Position Summary: Under the direction of the Area Manager of Operations, the Executive Director is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and management of daily operations.   Qualifications and Required Experience for Executive Director: - Degree in healthcare, gerontology, business or related field preferred. - Two years minimum experience in managing a senior living residences preferred. - Ability to read and interpret financial statements and manage a budget preferred. - Experience in sales and marketing preferred. - Supervisory experience preferred. - Excellent communication skills and a compassion for older adults. Primary Responsibilities for Executive Director: - Executive Director ensures the highest quality of customer service is available for our residents. - Create and maintain a high level of resident and employee satisfaction. - Responsible for sales initiatives and community outreach. - Perform welcome orientation with new residents. - Network with local groups to generate community awareness of American House. - Update knowledge and industry trends to keep your Community in the main stream regarding services, amenities, and competition. - Proficiency with software applications/programs/tools used by American House. - Responsible for preparing and submitting Monthly Executive Summary Report. - Assist in developing and achieving the operating budget. - Maintain regulatory compliance where applicable. - Be familiar with and practice the job duties listed in the Executive Director Manual. - Hire and supervise employees, ensuring adequate staffing. - Responsible for knowing all information in the employee-handbook. #INDHP 
ID
2022-10434
Name
Riverview
Job Locations US-IL-Plainfield
Community Relations Assistant Under the direction of the Community Relations Director, this position is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and that the highest quality of customer service is provided for our communities, supporting their ongoing efforts to maintain and increase occupancy. Hours are determined by the supervisor and can be subject to change at any time. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Ensure the highest quality of customer service is available for our residents. • Ensure compliance to American Houses philosophy and hallmarks as well as all written policies and procedures that govern the operation of the Sales and Marketing department. • Responsible for sales initiatives and community outreach as described and outlined inthe American House Sales Manual. • Support the Community Relations Manager in ensuring budgeted occupancy or higher is maintained. • Conduct prospective resident tours on an as needed basis. • Monitor the marketing budget and communicate with the Community Relations Manager of any changes needed. • Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as directed. • Effectively track and cultivate all prospects utilizing the lead tracking software (You’ve Got Leads). • Proficiency with software applications/programs/tools used by American House including but not limited to: o You’ve Got Leads o Leasehawk o Creative Work Order (Spark) o A Place for Mom Partner Central o BILD • Develop a rapport and positive relationship with prospective residents and families. • Ensure model and respite apartments are well maintained at all times. • Complete reports as required. • Work in conjunction with members of the Leadership team. • Participate in productive sales and marketing meetings. • Participate in weekly occupancy focus calls as required. • Develop and maintain marketing relationships with publishers/advertisers. • Administrative duties as needed including but not limited to: o Support of Ambassador Program o Ordering of supplies in conjunction with the Assistant Executive and Community Relations Manager o Inventory of vacancies and close/attrition documentation o Weekly Vacancy report • Oversee and maintain inventory of all marketing material including promotional items and collateral. • Support the Community Relations Manager in on-site events for referral sources and prospects as needed. • Prepare for and perform welcome orientation with new residents including but not limited to: o Direct contact and coordination with Maintenance o Coordinate lease signing o Communicate with the future residents all necessary information regarding their move in • Assess the competitive landscape and institute adjustments to the sales and marketing strategies in response to meet changing market and competitive conditions. o Shop/tour all competitors on a quarterly basis via phone/e-mail and in person • Support the Corporate Director of Marketing & Advertising function with onsite collaboration, tracking, and trafficking of advertising and promotion activities including print, digital, electronic media and direct mail. • Implementation of a variety of new business initiatives to drive sales. • Generate sales ideas and determine best way to drive traffic with the Community Relations Manager and Executive Director. • Update any relevant information to the Quarterly Marketing Plan for the Community Relations Manager to submit. • Research and identify senior living industry trends as they relate to your department. • Support the Corporate Director of Marketing/Communication on all social media platforms regularly. • Remain educated through webinars etc. on our existing American House Sales Systems (APFM, YGL, Partner Central, LeaseHawk, BILD). • Maintain confidentiality of verbal and written information pertaining to residents, according to HIPAA. • Maintain confidentiality of verbal and written information pertaining to the private materials, policies or procedures related to the operation of the community and/or personnel records, unless directed or allowable by law. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform the essentialfunctions. • Degree in sales and marketing or related field preferred • Two years minimum experience marketing/sales • Ability to manage a budget preferred • Excellent communication skills and a compassion for older adults • Must possess and maintain a valid driver’s license and current auto insurance OTHER SKILLS AND ABILITIES: • High degree of interpersonal relationship skills • Strong organizational and time-management skills • Considerable initiative, judgment, and leadership skills • Telephone skills • Problem solving and logic skills • Computer skills
ID
2022-10433
Name
Cedarlake
Job Locations US-MI-Rochester Hills
Community Relations Director Position Summary Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.   Required Experience for Community Relations Director: - 2-5 years experience in sales and/or marketing. - Excellent communication skills and a compassion for older adults. - Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products. - Knowledge of the physiology and psychology of the older adults and the needs of the caregiver. - High degree of interpersonal relationship skills. - Strong organizational and time-management skills. - Considerable initiative, judgment, and leadership skills. - Problem solving and logic skills. - Must possess valid driver’s license. Preferred Qualifications for Community Relations Director: - At least 1 year experience in Senior Living or a related field. - Some experience in Memory Care Senior Living communities. Primary Responsibilities for Community Relations Director: - Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues. - Develop and implement marketing plans. - Organize and manage a successful networking and community outreach program. - Effectively track and cultivate all prospects utilizing the sales software. - Ensure that a census of budgeted occupancy or higher is maintained. - Monitor and manage the marketing budget. - Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan. - Maintain a thorough working proficiency on the lead management system. - Develop a rapport and positive relationship with prospective residents and families. - Ensure that model suites are well maintained. - Assist in the planning and implementation of in service training, touring, and presentations. - Provide tour training and customer service training to staff. - Make written and weekly oral reports and meet as directed with the Executive Director. - Oversee and/or coordinate new resident move-in process with appropriate team members. - Work in conjunction with other members of the Leadership Team. - Conduct effective sales meetings. - Submit recommendations to the Executive Director for the budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department. - Participate in weekly occupancy call and focus calls as required.
ID
2022-10431
Name
Village Memory Care
Job Locations US-TN-Hendersonville
$1,000 SIGN ON BONUS       Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical
ID
2022-10430
Name
Hendersonville
Job Locations US-MI-Riverview
Dining Room Manager Position Summary The primary responsibilities of the Dining Room Manager involve assisting in the supervision of the wait staff in preparing the dining room for meals, in serving meals to the residents and guests, and in servicing the dining room after meals. Crisp linen tablecloths, fine china and top-quality fresh ingredients; this is made-to-order dining at its finest. Seasonal and regional menus are ever-evolving, offering signature dishes and daily specials.   Qualifications and Required Experience for Dining Room Manager: - Two years of related experience and/or training; or equivalent combination of education and experience in hospitality, senior living, or club dining rooms preferred. - Current ServSafe certification required. - Must have flexibility with schedule to include evenings, weekends, and holidays. Will be scheduled for 80 hours biweekly. - Must have compassion for and a desire to work with the elderly. - Excellent interpersonal skills are also necessary for interacting with residents and other staff. Primary Responsibilities for Dining Room Manager: - Responsible for providing a quality dining experience by overseeing the dining room staff and maintaining a pleasant and clean environment. - Supervise the day-to-day operations of the dining room. - Assist in establishing staffing schedule; monitoring staffing schedule; and filling in when gaps in staffing exist so that overtime can be avoided, and/or actual wages are trending higher than budget. - Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services. - Directly supervise employees in the dining room. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
ID
2022-10429
Name
Riverview
Job Locations US-MI-Wyoming
11am - 7pm   Cook Position Summary Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Cook Requirements: - Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - No Educational requirements - Minimum 18 years of age - Must pass a background check and TB test - All Cooks must obtain and maintain a Serve Safe Certification Cook Preferred Skill/Abilities: - 1 - 3 years’ experience in dietary/food services - Experience working in Banquet or Catering operations Cook Responsibilities: - Providing our Residents with superior restaurant quality meals and beverages - Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders - Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House - Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department - Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director - Be ready to work in proper uniforms daily - Know and adhere to all information in the employee-handbook - Other duties as assigned by Culinary Director or the Corporate Culinary Support Team
ID
2022-10428
Name
Wyoming, MI
Job Locations US-TN-Knoxville
Community Relations Director Position Summary: Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.   Qualifications and Required Experience for Community Relations Director: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Previous sales and/or marketing experience in healthcare or service related setting. - Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products. - Knowledge of the physiology and psychology of the older adults and the needs of the caregiver. - High degree of interpersonal relationship skills. - Strong organizational and time-management skills. - Considerable initiative, judgment, and leadership skills. - Problem solving and logic skills.   Primary Responsibilities for Community Relations Director: - Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues. - Develop and implement marketing plans. - Organize and manage a successful networking and community outreach program. - Effectively track and cultivate all prospects utilizing the sales software. - Ensure that a census of budgeted occupancy or higher is maintained. - Monitor and manage the marketing budget. - Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan. - Maintain a thorough working proficiency on the lead management system. - Develop a rapport and positive relationship with prospective residents and families. - Ensure that model suites are well maintained. - Assist in the planning and implementation of in service training, touring, and presentations. - Provide tour training and customer service training to staff. - Make written and weekly oral reports and meet as directed with the Executive Director. - Oversee and/or coordinate new resident move-in process with appropriate team members. - Work in conjunction with other members of the Leadership Team. - Conduct effective sales meetings. - Submit recommendations to the Executive Director for the budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department. - Participate in weekly occupancy call and focus calls as required.
ID
2022-10425
Name
West Knoxville