Resident Assistant Position Summary- Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team #INDHP

Resident Assistant Position Summary- Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team #INDHP

Resident Assistant Position Summary- Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team #INDHP

Cook Position Summary Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Cook Requirements: - Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items - Evident interpersonal relationship skills, passionate and empathetic - Apparent compassion to serve others - No Educational requirements - Minimum 18 years of age - Must pass a background check and TB test - All Cooks must obtain and maintain a Serve Safe Certification Cook Preferred Skill/Abilities: - 1 - 3 years’ experience in dietary/food services - Experience working in Banquet or Catering operations Cook Responsibilities: - Providing our Residents with superior restaurant quality meals and beverages - Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders - Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House - Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department - Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director - Be ready to work in proper uniforms daily - Know and adhere to all information in the employee-handbook - Other duties as assigned by Culinary Director or the Corporate Culinary Support Team  

Office Support Position Summary: Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.   Primary Responsibilities for Office Support: - Ensure the highest quality of customer service is available for our residents. - Respond and address to any resident concerns which arise during shift. - Responsible for carrying out any emergency procedures required during shift. - Responsible to be knowledgeable and successful using the BILD sales system. - Responsible for running or overseeing weekend activities. - Notifies Executive Director of emergency situations. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by Executive Director.

Transportation Driver Position Summary Under the general direction of the Executive Director. Primary responsibilities include, but are not limited to, transporting residents for group activities and/or personal appointments.    Qualifications and Required Experience for Transportation Driver: - Excellent communication skills and a compassion for older adults. - Must possess a valid chaueffer's license. (CDL) Primary Responsibilities for Transportation Driver: - Ensure the highest quality of customer service is available for our residents. - Provides transportation services to current American House residents for appointments in the community within a 10 mile radius. - Works directly with Executive Director(s) to coordinate transportation for prospective residents when needed. - Responsible for maintaining a schedule of resident appointment times. - Keeps current American House marketing materials in the bus at all times. - Communicates with the Executive Director/Maintenance Director any required maintenance or repair of building vehicle. - Maintain a valid driver's license. - Other duties as assigned.

Life Enrichment Assistant Position Summary: Under the general direction of the Life Enrichment Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.   Primary Responsibilities for Life Enrichment Assistant: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective residents visits. - Perform welcome orientation with new residents. - Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, and Spiritual) - Use of iPad to enrich the lives of our residents and photos for community TV’s and Facebook. - Proficiency with software applications/programs/tools used by American House for Life Enrichment position. - Responsible for scheduling weekend activities. - Must be available to work weekends and sometimes weekends for events. - Represent American House professionally in all community events. - Must be able to drive a 14 passenger bus. - Provide transportation for both group events and personal appointments. - Responsible to update seasonal/holiday decorations throughout the building. - Oversees volunteer program. - Notifies Life Enrichment Director of emergency situations. - Reports to Life Enrichment Director.  

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

SUMMARY: Under the direction of the Senior Vice President of Sales and Marketing, this position is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and that the highest quality of customer service is provided for our communities, supporting their ongoing efforts to maintain and increase occupancy.   Candidates must reside in the West Michigan Area.   ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned as needed. - Motivate and energize team to make proactive decisions in all communication with prospects and referral sources - Participate in the sourcing and interviewing of our Community Relations Directors - Generate sales ideas and determine best way to drive traffic with the Marketing/Advertising department - Manage relationships with corporate referral agencies (i.e. A Place for Mom, com, etc.) - Train new CRD's on the sales & marketing playbook - Train and support on-site teams in sales closing and outreach relationship building using the American House Sales & Marketing Playbook, and utilizing lead tracking software (Yardi) - Provide one on one sales coaching through weekly coaching calls and analyzing weekly occupancy reports - Perform weekly regional Focus Calls for under-performing properties with RDO's, Community Relations Directors, Executive Directors - Collect and manage quarterly marketing plans for each community - Collect and manage bi-annual competitor analyses by building and compile/manage bi-annual analyses by county including new development areas - Manage the positioning of all communities (including new developments and acquisitions) with Marketing team in terms of branding, marketing, and advertising - Research and identify senior living industry trends as they relate to your department - Conduct a 20 minute training session on current American House Sales Systems issues at each Executive Director meeting - Coordinate with operations team on managing budgeted sales and marketing expenses for each community in the region - Travel to various locations and attendance at identified corporate meetings is - Maintain and/or increase occupancy and revenue through outreach sales training and relationship       QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   - Degree in sales and marketing or related field preferred - Five years minimum experience in leasing with proven success - Ability to manage a budget - Sales management experience preferred - Excellent communication skills and a compassion for older adults - Must possess and maintain a valid driver’s license and current auto insurance   LANGUAGE SKILLS: Ability to read, analyze, and interpret facility forms, signs and product instructions. Ability to speak clearly and interpret verbal communication.   OTHER SKILLS AND ABILITIES: - High degree of interpersonal relationship skills - Strong organizational and time-management skills - Considerable initiative, judgment, and leadership skills - Telephone skills - Problem solving and logic skills - Computer skills   PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.   While performing the duties of this job, the employee is regularly required to stand, talk, bend, stretch, pull or push and lift items.   Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.     #indhp

Do you have a strong desire to help others? We do too! Here at American House Senior Living Communities, we would welcome the opportunity to offer you work in a safe environment during a time when many people may be displaced.   Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Full Time  - 1st shift -  7am-7pm  Full Time  - 2nd shift -  7pm-7am                                           MUST work Weekends!    Position Summary Medication Technicians are an essential part of our wellness team by administering medications to residents in a safe, accurate, and timely manner under the supervision of a licensed nurse and general direction of the Wellness Director.   Duties/Responsibilities: - Prepare and administer medications as allowed by state regulation to residents following established policies and procedures. - Accurately complete required documentation of medication administration at time-of-service delivery. Verifies identity of resident receiving medication and records name of drug, dosage, route, and time of administration on specified forms or records. - Review MARs immediately after administration of a medication and prior to end of shift to ensure documentation is complete and accurate. - Notify supervisor when making the decision not to administer a medication as ordered. - Communicate effectively at the end of shift relaying relevant and pertinent information regarding resident care, concerns, changes, and the like to oncoming/outgoing personnel. - Maintain security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Observe residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintain a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. - Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Communicates professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals. - Maintain the resident record daily following company policy and procedure. - Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification, detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. - Successful completion of a state approved medication administration course and other state required certifications to perform job duties as allowed by state regulations. Preferred Skill/Abilities: - Previous experience as a Certified Med Aide or Medication Technician - Experience working with older adults - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:  - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:  - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards

Full Time  - 1st shift -  7am-7pm  Full Time  - 2nd shift -  7pm-7am                                           MUST work Weekends!    Position Summary Medication Technicians are an essential part of our wellness team by administering medications to residents in a safe, accurate, and timely manner under the supervision of a licensed nurse and general direction of the Wellness Director.   Duties/Responsibilities: - Prepare and administer medications as allowed by state regulation to residents following established policies and procedures. - Accurately complete required documentation of medication administration at time-of-service delivery. Verifies identity of resident receiving medication and records name of drug, dosage, route, and time of administration on specified forms or records. - Review MARs immediately after administration of a medication and prior to end of shift to ensure documentation is complete and accurate. - Notify supervisor when making the decision not to administer a medication as ordered. - Communicate effectively at the end of shift relaying relevant and pertinent information regarding resident care, concerns, changes, and the like to oncoming/outgoing personnel. - Maintain security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Observe residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintain a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned. - Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Communicates professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals. - Maintain the resident record daily following company policy and procedure. - Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification, detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. - Successful completion of a state approved medication administration course and other state required certifications to perform job duties as allowed by state regulations. Preferred Skill/Abilities: - Previous experience as a Certified Med Aide or Medication Technician - Experience working with older adults - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:  - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:  - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director #INDHP

Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director #INDHP

Office Assistant Position Summary Under the general direction of the Executive Director, The Office Assistant primary responsibilities include, but are not limited to managing the day to day operations of the Business Office.   Qualifications and Required Experience for Office Assistant: - Ensure compliance to American House’s philosophy and hallmarks as well as all written policies and procedures that govern the operations of the Business Office. - Answer incoming telephone calls. - Perform secretarial functions. - Provide relevant, complete, accurate, and timely financial information to residents, responsible parties, administrative staff, American House staff, and insurance companies. - Maintain a file of copies of all charge slips, debits, credits, etc. issued to each resident. - Maintain an open packing slip and purchase order file. - Match invoices to packing slips and purchase orders. - Process and post charge slips to resident bills. - Prepare and mail resident invoices and statements. - Reconcile bank statements. - Perform functions of computer/data processor. - Prepare payroll, time sheets, etc. - Maintain payroll to include maintenance of employee records, processing time cards, paychecks, computation of federal and state payroll taxes, miscellaneous deductions, etc. - Maintain employee records. - Provide employees with benefit information as needed. - Comply with COBRA requirements for notification. - Coordinate with employees and help them enroll in benefits through the HR Connection portal. - Make written and oral reports to the Executive Director concerning the operation of the Business Office. - Post accounts payable and files and maintains AIP invoices. - Cash management of operation, resident deposits, and payroll account to ensure adequate balances are available to meet monthly obligations. - Preparation for monthly P&L process, posting adjusting journal entries as needed and review with the Executive Director and American House staff. - Assisting American House staff during the audit and tax season. - Work in conjunction with other members of the Leadership team. - Assist in the planning and implementation of in service training. - Submit recommendations to the Executive Director for budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day to day operational needs of the business office. - Serve as networking team member, as directed by the Executive Director. Primary Responsibilities for Office Assistant: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - A High School Diploma, an Associate Degree in Business or Accounting is desired. - Must be able to read, write, speak, and understand the English language.

**Must be LPN**   Position Summary Manor Coordinators play an important role in our wellness team by serving as a key coordinator of care for our residents. Manor coordinators are responsible for collaborating with families, care team members and physicians to develop an individual plan of care for each resident to ensure needs are met. They also provide direction to the care team as needed. Manor Coordinators establish and maintain effective communication with all departments, families, and medical professionals. Duties/Responsibilities: • Coordinate staffing schedule of Resident Assistants and Med Techs • Leadership position providing direction, communication, support and supervision to Resident Assistants and Med Techs • Participate in continuous quality improvement efforts by ensuring proper documentation and record keeping is maintained • Participate in care plan development and implementation through collaborative efforts with resident responsible parties, physician, third-party care team, and Wellness Director • Prepare and administer medications as allowed by state regulation to residents following established policies and procedures as needed • Observe residents and report changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. • Ensure a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day scheduled housekeeping tasks such as laundry are completed • Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. • Gathering, engaging, and assisting residents in activities, conducting activities in groups or oneon-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents. • Communicate professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals • Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. • Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. • Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies Required Skills/Abilities: • Must possess a minimum of two years’ experience in senior living • Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. • Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification (if applicable), detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. Preferred Skills/Abilities: • Licensed Practical Nurse with unencumbered license in the state of Michigan Education and Requirements: • Certified Nursing Aide and Certified Med-Tech in the appropriate state • Minimum 18 years of age • Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands: • Standing, Walking • Sitting • Use hands and fingers to handle/feel • Reach with hands and arms • Talk or hear • Vision • Able to lift up to 50 pounds Working Conditions: • Requires interaction with co-workers, clients, and/or vendors • Occasional weekend, evening, or night work if needed to ensure shift coverage • Possible exposure to communicable diseases, infections, and/or blood-borne pathogens • Potential injury from transferring, repositioning, or lifting clients • Exposure to latex • Possible exposure to various drugs, chemicals, infectious or biological hazards       #indhp

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

1st - Shift : 7am-7pm  2nd - Shift : 7pm-7am   Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable.  - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.