Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
Resident Assistant Position Summary- Part Time
Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Resident Assistant Requirements:
- Ability to communicate clearly and effectively with both residents and staff
- Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents.
- Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate.
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Resident Assistant Preferred Skill/Abilities:
- Experience working with Seniors
- CNA certification
- Previous experience in Assisted Living or Memory Care
Resident Assistant Responsibilities:
- Providing companionship, building rapport and establishing a trusting relationship with our residents
- Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision.
- Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested.
- Conducting daily tasks in a safe manner and for adhering to all safety procedures.
- Serves residents meals and after-meal cleanup.
- Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned.
- Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure.
- Communicate with family members, visitors, and volunteers in a customer service-oriented manner.
- Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director.
- Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director.
- Answer all emergency response system calls immediately.
- Provide post-mortem care as instructed.
- Complete all documentation and paperwork as required.
- Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies.
- Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department.
- Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team
**1st and 3rd Shift Available**
Medication Technician Position Summary
Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.
Qualifications and Required Experience for Medication Technician:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Must possess a valid Medication Technician certificate within the state of Florida
- 1st Shift: 6:00 a.m. - 2:00 p.m.
- 2nd Shift: 2:00 p.m. - 10:00 p.m.
- 3rd Shift: 10:00 p.m. - 6:00 a.m.
Primary Responsibilities for Medication Technician:
- Administers medications according to the physician order on the medication administration record (MAR).
- Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate.
- Conducts change of shift report with oncoming/outgoing shift personnel.
- Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Provides all necessary care and services to assigned residents and assists other caregivers as needed.
- Works collaboratively with peers and other team members.
- Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility.
- Maintains professional demeanor at all times when interacting with residents and families.
- Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately.
- Utilizes safe transfer techniques when assisting residents with mobility.
- Participates in and supports the resident-centered activities program.
- Care for sensory enhancement devices such as eyeglasses and hearing aids.
- Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom.
- Washing residents’ laundry as needed.
- Escorts residents and coordinates internal transportation needs.
- Assists residents with personal correspondence/telephone usage when requested.
- Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed.
- Conducts room checks and resident rounds.
- Monitors for environmental safety hazards.
- Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.).
- Assists residents without swallowing difficulty with eating.
- Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse.
- Attends and participates in staff meetings and mandatory in-services.
- Documents provision of services on company forms.
- Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
- Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns.
- Acts as ambassador and public relations representative to guests and other off-campus visitors.
- Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals.
- Copies special paperwork or forms.
- Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process.
- Collaborates with associates in other departments to assure necessary care and services are provided.
- Participates in projects or committees as assigned.
- Performs related duties as assigned.
**1st and 3rd Shift Available**
Medication Technician Position Summary
Under the general direction of the Executive Director and Wellness Director, primary responsibilities include, but are not limited to, administer medications to the residents in a safe, accurate, and timely manner.
Qualifications and Required Experience for Medication Technician:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Must possess a valid Medication Technician certificate within the state of Florida
- 1st Shift: 6:00 a.m. - 2:00 p.m.
- 2nd Shift: 2:00 p.m. - 10:00 p.m.
- 3rd Shift: 10:00 p.m. - 6:00 a.m.
Primary Responsibilities for Medication Technician:
- Administers medications according to the physician order on the medication administration record (MAR).
- Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate.
- Conducts change of shift report with oncoming/outgoing shift personnel.
- Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Provides all necessary care and services to assigned residents and assists other caregivers as needed.
- Works collaboratively with peers and other team members.
- Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility.
- Maintains professional demeanor at all times when interacting with residents and families.
- Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately.
- Utilizes safe transfer techniques when assisting residents with mobility.
- Participates in and supports the resident-centered activities program.
- Care for sensory enhancement devices such as eyeglasses and hearing aids.
- Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom.
- Washing residents’ laundry as needed.
- Escorts residents and coordinates internal transportation needs.
- Assists residents with personal correspondence/telephone usage when requested.
- Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed.
- Conducts room checks and resident rounds.
- Monitors for environmental safety hazards.
- Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.).
- Assists residents without swallowing difficulty with eating.
- Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse.
- Attends and participates in staff meetings and mandatory in-services.
- Documents provision of services on company forms.
- Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
- Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns.
- Acts as ambassador and public relations representative to guests and other off-campus visitors.
- Communicates with physicians and third party specialists, such as homecare providers, labs and hospice professionals.
- Copies special paperwork or forms.
- Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process.
- Collaborates with associates in other departments to assure necessary care and services are provided.
- Participates in projects or committees as assigned.
- Performs related duties as assigned.
SIGN ON BONUS-$250
Dining Room Server
Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
SIGN ON BONUS-$500
Dining Room Server
Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
#INDHP
Do you have a strong desire to help others? We do too! Here at American House Senior Living Communities, we would welcome the opportunity to offer you work in a safe environment during a time when many people may be displaced.
Housekeeper Position Summary:
Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Primary Responsibilities for Housekeeper:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by supervisor or Executive Director.
Do you have a strong desire to help others? We do too! Here at American House Senior Living Communities, we would welcome the opportunity to offer you work in a safe environment during a time when many people may be displaced.
Housekeeper Position Summary:
Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Primary Responsibilities for Housekeeper:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by supervisor or Executive Director.
Office Support Position Summary:
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.
Primary Responsibilities for Office Support:
- Ensure the highest quality of customer service is available for our residents.
- Respond and address to any resident concerns which arise during shift.
- Responsible for carrying out any emergency procedures required during shift.
- Responsible to be knowledgeable and successful using the BILD sales system.
- Responsible for running or overseeing weekend activities.
- Notifies Executive Director of emergency situations.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by Executive Director.
Executive Director Position Summary
Under the direction of the Regional Director of Operations, the Executive Director is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and the highest level of customer service provided for our residents and communities, supporting their ongoing efforts to maintain and increase occupancy and deliver an exceptional resident experience, along with management of daily operations.
Qualifications and Required Experience for Executive Director:
- Degree in healthcare, gerontology, business or related field preferred.
- Two years minimum experience in managing senior living residences preferred.
- Ability to read and interpret financial statements and manage a budget preferred.
- Experience in sales and marketing preferred.
- Supervisory experience preferred.
- Excellent communication skills and a compassion for older adults.
- A valid driver’s license, error-free driving record and current auto insurance
Primary Responsibilities for Executive Director:
- Executive Director ensures the highest quality of customer service is available for our residents.
- Create and maintain a high level of resident and employee satisfaction.
- Responsible for sales initiatives and community outreach.
- Perform welcome orientation with new residents.
- Communicate the corporate mission, vision, values and goals to all staff at the community
- Foster a sense of enthusiasm, self-worth and team spirit at the community
- Network with local groups to generate community awareness of American House.
- Update knowledge and industry trends to keep your Community in the mainstream regarding services, amenities, and competition.
- Proficiency with software applications/programs/tools used by American House.
- Responsible for preparing and submitting Monthly Executive Summary Report.
- Engage with department community Pillar Directors (i.e. Culinary, Life Enrichment, and Wellness) on developing and implementing new initiatives, ensuring accountability and adoption of new changes at the community level, and providing feedback on successes or challenges
- Assist in developing and achieving the operating budget.
- Maintain regulatory compliance where applicable.
- Be familiar with and practice the job duties listed in the Executive Director Manual.
- Hire and supervise employees, ensuring adequate staffing.
- Ensure the Employee satisfaction survey is completed. Ensure action plans are created and followed
- Ensure a Resident Satisfaction Survey is completed. Ensure action plans are created and followed
- Monitor labor costs and hours and address concerns and action plans with the community directors
- Ensure the Regional Director of Operations is informed of major issues and make suggestions and presentations for change and improvements
- Regularly walk the community using the “ready for company” checklist.
- Responsible for knowing all information in the employee-handbook.
Position Summary
Medication Technicians are an essential part of our wellness team by administering medications to residents in a safe, accurate, and timely manner under the supervision of a licensed nurse and general direction of the Wellness Director.
Duties/Responsibilities:
- Prepare and administer medications as allowed by state regulation to residents following established policies and procedures.
- Accurately complete required documentation of medication administration at time-of-service delivery. Verifies identity of resident receiving medication and records name of drug, dosage, route, and time of administration on specified forms or records.
- Review MARs immediately after administration of a medication and prior to end of shift to ensure documentation is complete and accurate.
- Notify supervisor when making the decision not to administer a medication as ordered.
- Communicate effectively at the end of shift relaying relevant and pertinent information regarding resident care, concerns, changes, and the like to oncoming/outgoing personnel.
- Maintain security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Observe residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintain a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.
- Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Communicates professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals.
- Maintain the resident record daily following company policy and procedure.
- Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification, detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
- Successful completion of a state approved medication administration course and other state required certifications to perform job duties as allowed by state regulations.
Preferred Skill/Abilities:
- Previous experience as a Certified Med Aide or Medication Technician
- Experience working with older adults
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
Position Summary
Medication Technicians are an essential part of our wellness team by administering medications to residents in a safe, accurate, and timely manner under the supervision of a licensed nurse and general direction of the Wellness Director.
Duties/Responsibilities:
- Prepare and administer medications as allowed by state regulation to residents following established policies and procedures.
- Accurately complete required documentation of medication administration at time-of-service delivery. Verifies identity of resident receiving medication and records name of drug, dosage, route, and time of administration on specified forms or records.
- Review MARs immediately after administration of a medication and prior to end of shift to ensure documentation is complete and accurate.
- Notify supervisor when making the decision not to administer a medication as ordered.
- Communicate effectively at the end of shift relaying relevant and pertinent information regarding resident care, concerns, changes, and the like to oncoming/outgoing personnel.
- Maintain security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Observe residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintain a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.
- Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Communicates professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals.
- Maintain the resident record daily following company policy and procedure.
- Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification, detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
- Successful completion of a state approved medication administration course and other state required certifications to perform job duties as allowed by state regulations.
Preferred Skill/Abilities:
- Previous experience as a Certified Med Aide or Medication Technician
- Experience working with older adults
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards
Resident Assistant Position Summary
At our wellness community, Resident Assistants play a vital role in enhancing the lives of our residents. Under the guidance of RNs or LPNs, you’ll provide essential personal assistance, promoting functional independence and psychosocial well-being.
Duties and Responsibilities:
-
Companionship and Trust: Build rapport with residents, offering companionship and establishing trust.
-
Daily Living Assistance: Assist residents with activities of daily living, including ambulation, transfers, showering, personal hygiene, incontinence care, feeding, and reminders.
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Engaging Activities: Organize and participate in group or one-on-one activities as requested by residents.
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Safety First: Conduct daily tasks safely, adhering to all procedures.
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Meal Service: Serve meals to residents and handle after-meal cleanup.
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Room Maintenance: Ensure resident rooms remain clean and tidy throughout the day. Manage resident laundry as assigned.
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Observation and Reporting: Observe residents closely, promptly reporting any concerns (skin issues, behavioral changes, etc.) to the Wellness Director.
-
Safety Regulations: Follow established safety guidelines, including fire protection, infection control, and quality assurance.
-
Positive Communication: Interact with family members, visitors, and volunteers in a customer service-oriented manner.
-
Health Monitoring: Report changes in residents’ psychosocial and physical conditions to the Wellness Director.
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Incident Reporting: Notify the Wellness Director and/or Executive Director of complaints, grievances, or instances of abuse.
-
Emergency Response: Respond promptly to emergency calls via the system.
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Post-Mortem Care: Provide compassionate post-mortem care as instructed.
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Documentation: Complete all necessary paperwork accurately.
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Training and Compliance: Attend Wellness meetings and mandatory trainings to ensure regulatory compliance.
Join us in upholding American House’s mission and philosophy while delivering exceptional care to our residents!
Resident Assistant Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff
- Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents.
- Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate.
Resident Assistant Preferred Skill/Abilities:
- Experience working with Seniors
- CNA certification
- Previous experience in Assisted Living or Memory Care
Resident Assistant Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Dining Room Server Position Summary
Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.
Shifts:
- Full Time Morning shift 6am-2pm
- Part Time Weekends 6am-2pm
- Part Time 3pm-7pm
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Dining Room ServerRequired Skills/Abilities:
- Desire to impact others’ lives through excellent customer service
- Ambition to develop relationships with our Residents
- No prior experience needed; training provided
- Minimum 16 years of age
Dining Room Server Preferred Skill/Abilities:
- Experience working with Seniors
- Previous customer service experience
- 2 – 3 years of experience of working in a commercial restaurant or club is preferred
Duties/Responsibilities:
- Providing our Residents with the highest quality of customer service
- Responsible for communicating, interacting with, and observing our Residents
- Responsible for taking Resident’s orders and serving Resident meals and beverages.
- Set up and decoration of the dining room tables for mealtimes
- Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed
- Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service
- Transports used dishes, waste, refuse and used linen to collection areas
- Follows and completes daily task assignments, ensuring all work is completed properly
- Notes Refrigeration temperatures
- Learns and retains Residents names, special requests, and dietary restrictions
- Assists with all special events and catering functions in a variety of areas throughout the community
- Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested
- Other duties as assigned by Culinary Director or Executive Director
6am - 2pm
Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Cook:
- Ensure the highest quality of customer service is available for our residents.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
LPN Position Summary
Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.
LPN Duties/Responsibilities:
- Assumes responsibility for administering quality care to meet the total needs of residents
- Provides medication administration, handling, & storage as follows:
- Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation
- Assists in maintaining the medication cart and storage room in a neat and orderly manner
- Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts
- Comply with company policies and procedures related to controlled substances, narcotic count and documentation
- Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate.
- Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director
- Offers comfort and support, emotionally and physically, to residents
- Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated.
- Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation
- Assists with resident move-in and move-outs and with resident discharge planning as needed
- Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department
LPN Required Skills/Abilities:
- 2+ years of nursing experience preferably with experience in long-term care or geriatrics
- Experience with dementia residents preferred
- Up to date first aid and CPR certification
- Current Unencumbered LPN license in the state
- Knowledge of the physiology and psychology of the older adults.
- Willingness to work evenings and weekends
- Exceptional staff training and customer service skills
- Compassionate and friendly demeanor
LPN Education and Requirements:
- Graduate from an accredited School of Nursing
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Community Relations Director Position Summary
Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Required Experience for Community Relations Director:
- 2-5 years experience in sales and/or marketing.
- Excellent communication skills and a compassion for older adults.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
- Must possess valid driver’s license.
Preferred Qualifications for Community Relations Director:
- At least 1 year experience in Senior Living or a related field.
- Some experience in Memory Care Senior Living communities.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
Part Time Cook Position Summary
Cooks provide exceptional culinary experiences to our Residents and Guests on a daily basis. Cooks are full-service, hands-on positions that are involved in the daily operation of the kitchen and dining room area. As a Cook you get to do the things you love, creating delicious cuisines for our Residents and our staff. You will be trained in your position by Management and your Team Members in the skills needed to cater to our Residents wishes and desires while keeping our obligation to serve balanced and nutritious meals.
We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!
Cook Requirements:
- Basic culinary skills and the willingness to cook from scratch and execute a variety of menu items
- Evident interpersonal relationship skills, passionate and empathetic
- Apparent compassion to serve others
- No Educational requirements
- Minimum 18 years of age
- Must pass a background check and TB test
- All Cooks must obtain and maintain a Serve Safe Certification
Cook Preferred Skill/Abilities:
- 1 - 3 years’ experience in dietary/food services
- Experience working in Banquet or Catering operations
Cook Responsibilities:
- Providing our Residents with superior restaurant quality meals and beverages
- Help produce a varied, creative and nutritional menu in consideration of the Residents requests, while providing daily Specials and filling special orders
- Responsible to comply with the schedule and posting of work and cleaning assignments for Front and Back of the House
- Maintaining proper hygiene in food handling and preparation and the overall sanitation requirements of the food service area and its personnel according to the regulations of the State’s Health Department
- Responsible for setting up food and supplies for special events in a variety of areas throughout the community in coordination with the building Executive Director and Lifestyle Director
- Be ready to work in proper uniforms daily
- Know and adhere to all information in the employee-handbook
- Other duties as assigned by Culinary Director or the Corporate Culinary Support Team
#INDHP
$1000 Sign On Bonus*
NO MANDATIONS!
Open interviews every Wednesday / Thursday 11am to 5pm
Resident Assistant Position Summary
Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.
Resident Assistant Duties/Responsibilities:
- Providing companionship, building rapport and establishing a trusting relationship with our residents
- Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision.
- Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested.
- Conducting daily tasks in a safe manner and for adhering to all safety procedures.
- Serves residents meals and after-meal cleanup.
- Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned.
- Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure.
- Communicate with family members, visitors, and volunteers in a customer service-oriented manner.
- Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director.
- Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director.
- Answer all emergency response system calls immediately.
- Provide post-mortem care as instructed.
- Complete all documentation and paperwork as required.
- Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies.
- Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department.
- Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team.
Resident Assistant Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff
- Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents.
- Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate.
Resident Assistant Preferred Skill/Abilities:
- Experience working with Seniors
- CNA certification
- Previous experience in Assisted Living or Memory Care
Resident Assistant Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Position Summary
Medication Technicians are an essential part of our wellness team by administering medications to residents in a safe, accurate, and timely manner under the supervision of a licensed nurse and general direction of the Wellness Director.
Duties/Responsibilities:
- Prepare and administer medications as allowed by state regulation to residents following established policies and procedures.
- Accurately complete required documentation of medication administration at time-of-service delivery. Verifies identity of resident receiving medication and records name of drug, dosage, route, and time of administration on specified forms or records.
- Review MARs immediately after administration of a medication and prior to end of shift to ensure documentation is complete and accurate.
- Notify supervisor when making the decision not to administer a medication as ordered.
- Communicate effectively at the end of shift relaying relevant and pertinent information regarding resident care, concerns, changes, and the like to oncoming/outgoing personnel.
- Maintain security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure.
- Observe residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director.
- Maintain a clean, safe, and orderly environment for residents. Ensure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.
- Assist residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care.
- Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.
- Communicates professionally with physicians and third-party specialists, such as homecare providers, lab providers and hospice professionals.
- Maintain the resident record daily following company policy and procedure.
- Follow established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Respond to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends.
- Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director.
- Participate and attend Wellness meetings and required trainings to ensure compliance with all regulations and policies
- Other duties as assigned
Required Skills/Abilities:
- Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Able to make standard and routine decisions as allowed by state regulation based on training, knowledge gained through job required certification, detailed guidelines, and judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
- Successful completion of a state approved medication administration course and other state required certifications to perform job duties as allowed by state regulations.
- Must be available for a Full-Time, 7am-7pm shift.
Preferred Skill/Abilities:
- Previous experience as a Certified Med Aide or Medication Technician
- Experience working with older adults
- Previous experience in Assisted Living or Memory Care
- Knowledge of dementia and related diseases
Education and Requirements:
- High school diploma or equivalent educational experience
- Minimum 18 years of age
- Must pass a pre-employment background check, drug screen, TB test and physical
Physical Demands:
- Standing, Walking
- Sitting
- Use hands and fingers to handle/feel
- Reach with hands and arms
- Talk or hear
- Vision
- Able to lift up to 50 pounds
Working Conditions:
- Requires interaction with co-workers, clients, and/or vendors
- Occasional weekend, evening, or night work if needed to ensure shift coverage
- Possible exposure to communicable diseases, infections, and/or blood-borne pathogens
- Potential injury from transferring, repositioning, or lifting clients
- Exposure to latex
- Possible exposure to various drugs, chemicals, infectious or biological hazards