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Transportation Driver Position Summary
Under the general direction of the Executive Director(s). Primary responsibilities include, but are not limited to, transporting residents for group activities and/or personal appointments.
Qualifications and Required Experience for Transportation Driver:
Excellent communication skills and a compassion for older adults.
Must possess a valid driver’s license and CDL B license.
Primary Responsibilities for Transportation Driver:
Ensure the highest quality of customer service is available for our residents.
Provides transportation services to current American House residents for appointments in the community within a 10 mile radius.
Works directly with Executive Director(s) to coordinate transportation for prospective residents when needed.
Responsible for maintaining a schedule of resident appointment times.
Keeps current American House marketing materials in the bus at all times.
Communicates with the Executive Director/Maintenance Director any required maintenance or repair of building vehicle.
Maintain CDL B license.
Other duties as assigned.
Schedule is 40 hours per week, Tuesday – Saturday from 9:00 a.m. – 5:00 p.m.; Flexibility is required because hours may require occasional evenings.
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Housekeeping Supervisor Position Summary
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, overseeing the overall housekeeping department and insuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Qualifications and Required Experience for Housekeeping Supervisor:
- Excellent communication skills and a compassion for older adults
- Supervisory experience preferred
Primary Responsibilities for Housekeeping Supervisor:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Perform welcome orientation with new residents.
- Works with the Executive Director to recruit and hire qualified housekeeping staff along with proper orientation and training.
- Responsible for knowing all information in the employee-handbook.
- Responsible for department staff schedules and work assignments.
- Verifying staff are in proper uniforms daily.
- Orders housekeeping supplies and monitors inventory.
- Schedules the rotation of weekly cleaning of resident rooms and daily cleaning of common areas and bathrooms.
- Supervisory responsibilities of department staff including job performance reviews.
- Cleans resident apartment including but not limited to vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Schedule and oversee common area Spring and Fall deep clean.
- Proficiency with software applications/programs/tools used by American House for Housekeeping Supervisor position.
- Other duties as assigned by supervisor or Executive Director.
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Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
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Assistant Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Assistant Cook:
- Ensure the highest quality of customer service is available for our residents.
- Assists the Culinary Director with proper orientation and training of new staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
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Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
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Dining Room Server Position Summary:
Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.
Primary Responsibilities for Dining Room Server:
- Ensure the highest quality of customer service is available for our residents.
- Set up of the dining room tables for meal times.
- Serve resident meals.
- Cleaning of dining room, kitchen, or other areas as directed by management.
- Assisting with the preparation of snacks, desserts, salads and condiments for service.
- Transports trash and linen to disposal area.
- Follows and completes a daily task spreadsheet ensuring all work is completed.
- Notes Refrigeration temperatures.
- Assists with all special events and catering functions.
- Assists with plating and delivery of meals to remote locations.
- Other duties as assigned by supervisor or Executive Director.
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Life Enrichment Director Position Summary
Under the general direction of the Executive Director and Corporate Director of Wellness, the Life Enrichment Director is responsible for enriching the lives of our residents through regular coordination and facilitation of community events.
Qualifications and Required Experience for Life Enrichment Director:
- Previous experience in a creative, event coordination, or activity planning role.
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Must be 21 years of age to obtain a CDL; must obtain a CDL license within 90 days of hire.
Primary Responsibilities for Life Enrichment Director:
- Ensure the highest quality of customer service is available for our residents
- Engage in prospective resident visits
- Perform welcome orientation with new residents
- Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, Spiritual, and Physical) from the model.
- Prepares monthly lifestyle newsletter using current program/software
- Use of iPad to enrich the lives of our residents
- Proficiency with software applications/programs/tools used by American House for Lifestyle Director position.
- Responsible for department petty cash and/or credit card, keeping a record of all cash receipts, expenditures and balancing on a monthly basis
- Responsible for communicating with weekend manager for all pertinent information and schedule of weekend activities
- Represent American House professionally in all community events
- Designs and completes the main activity board
- Responsible to update seasonal/holiday decorations throughout the building
- Schedule and provide transportation for both group events and personal appointments
- Create and maintain outing signup sheets
- Establishes, recruits, and oversees volunteer program
- Responsible to be knowledgeable and successful using the BILD sales system
- Notifies Executive Director of emergency situations
- Notes areas or articles in need of repair and reports to Assistant Director
- Communicates with the Executive Director/Maintenance Director any required maintenance or repair of building vehicle
- Maintain CDL license
- Other duties as assigned by Executive Director
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Community Relations Director Position Summary:
Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.
Qualifications and Required Experience for Community Relations Director:
- Excellent communication skills and a compassion for older adults.
- Must possess valid driver’s license.
- Previous sales and/or marketing experience in healthcare or service related setting.
- Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
- Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
- High degree of interpersonal relationship skills.
- Strong organizational and time-management skills.
- Considerable initiative, judgment, and leadership skills.
- Problem solving and logic skills.
Primary Responsibilities for Community Relations Director:
- Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
- Develop and implement marketing plans.
- Organize and manage a successful networking and community outreach program.
- Effectively track and cultivate all prospects utilizing the sales software.
- Ensure that a census of budgeted occupancy or higher is maintained.
- Monitor and manage the marketing budget.
- Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
- Maintain a thorough working proficiency on the lead management system.
- Develop a rapport and positive relationship with prospective residents and families.
- Ensure that model suites are well maintained.
- Assist in the planning and implementation of in service training, touring, and presentations.
- Provide tour training and customer service training to staff.
- Make written and weekly oral reports and meet as directed with the Executive Director.
- Oversee and/or coordinate new resident move-in process with appropriate team members.
- Work in conjunction with other members of the Leadership Team.
- Conduct effective sales meetings.
- Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
- Participate in weekly occupancy call and focus calls as required.
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Culinary Director Position Summary:
Under the direction of the Executive Director and Corporate Director of Food and Beverage, primary responsibilities include, but are not limited to, the overall functioning of the dietary department.
Qualifications and Required Experience for Culinary Director:
- Interpersonal relationship skills
- Problem solving and logic skills
- Excellent communication skills and a compassion for older adults
- Training and experience in dietary/food service techniques.
Primary Responsibilities for Culinary Director:
- Ensure the highest quality of customer service is available for our residents.
- Works closely with the Executive Director and Corporate Culinary Team.
- Responsible for maintaining dietary operations to meet the monthly food, supplies and wage budgets.
- Recruit and hire qualified dietary staff along with proper orientation and training.
- Interview and perform corrective action with dietary staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for the scheduling and posting of work assignments for dietary aides, insuring there are adequate personnel on duty for the preparation and serving of meals, while maintaining staffing guidelines.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift
- Notes and reports areas or articles in need of repair
- Perform welcome orientation with new residents
- Engage in prospective resident visits
- Maintain regulatory compliance where applicable.
- Proficiency with software applications/programs/tools used by American House for Culinary Director position.
- Other duties as assigned by Executive Director or the Food and Beverage director.
- All Culinary Directors must obtain and maintain a Serve Safe Certification.
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Housekeeper Position Summary:
Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Primary Responsibilities for Housekeeper:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by supervisor or Executive Director.
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Life Enrichment Assistant Position Summary:
Under the general direction of the Life Enrichment Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.
Primary Responsibilities for Life Enrichment Assistant:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective residents visits.
- Perform welcome orientation with new residents.
- Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, and Spiritual)
- Use of iPad to enrich the lives of our residents and photos for community TV’s and Facebook.
- Proficiency with software applications/programs/tools used by American House for Life Enrichment position.
- Responsible for scheduling weekend activities.
- Must be available to work weekends and sometimes weekends for events.
- Represent American House professionally in all community events.
- Must be able to drive a 14 passenger bus.
- Provide transportation for both group events and personal appointments.
- Responsible to update seasonal/holiday decorations throughout the building.
- Oversees volunteer program.
- Notifies Life Enrichment Director of emergency situations.
- Reports to Life Enrichment Director.
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Housekeeper Position Summary:
Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.
Primary Responsibilities for Housekeeper:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective resident visits.
- Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable.
- Responsible for personal laundry service where applicable.
- Responsible for maintaining cleanliness of entire building.
- Monitor public restrooms throughout the day for cleanliness and adequate supplies.
- Maintain regulatory compliance where applicable.
- Transports trash and waste to disposal area.
- Notes areas or articles in need of repair and reports to Assistant Director.
- Other duties as assigned by supervisor or Executive Director.
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Resident Assistant/Lead Resident Assistant Position Summary:
Resident Assistant Primary responsibilities: oversight of daily shift responsibilities while working alongside staff in the other buildings on campus. Provides residents with personal care and other assistance with activities of daily living as outlined by resident care plans and doctor's orders, and works cooperatively with other team members to ensure excellent service is provided to elders and their families.
Qualifications and Required Experience for Resident Assistant/Lead Resident Assistant:
- Possesses strong interpersonal communication skills.
- Dresses and behaves in a professional manner.
- Able to perform shift work including weekends and holidays.
- Able to work autonomously and as a team member.
- At least 18 years of age.
- Must be able to pass background check and drug test.
Primary Responsibilities for Resident Assistant/Lead Resident Assistant:
- Provide residents with personal care and assistance with activities of daily living.
- Ensure proper documentation and record keeping is maintained.
- Complete housekeeping, dietary and life enrichment tasks as needed to meet resident needs.
- Interact professionally with other staff, visitors and family members.
- Comply with company policies, standards and licensing rules.
- Perform other tasks as requested by the supervisor.
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Life Enrichment Assistant Position Summary:
Under the general direction of the Life Enrichment Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.
Primary Responsibilities for Life Enrichment Assistant:
- Ensure the highest quality of customer service is available for our residents.
- Engage in prospective residents visits.
- Perform welcome orientation with new residents.
- Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, and Spiritual)
- Use of iPad to enrich the lives of our residents and photos for community TV’s and Facebook.
- Proficiency with software applications/programs/tools used by American House for Life Enrichment position.
- Responsible for scheduling weekend activities.
- Must be available to work weekends and sometimes weekends for events.
- Represent American House professionally in all community events.
- Must be able to drive a 14 passenger bus.
- Provide transportation for both group events and personal appointments.
- Responsible to update seasonal/holiday decorations throughout the building.
- Oversees volunteer program.
- Notifies Life Enrichment Director of emergency situations.
- Reports to Life Enrichment Director.
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Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Assistant Cook:
- Ensure the highest quality of customer service is available for our residents.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
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Primary Responsibilities for LPN (Licensed Practical Nurse):
Provide residents with personal care and assistance with activities of daily living. Administer medications and treatments consistent with doctor's orders. Ensure proper documentation and record keeping is maintained.
Qualifications and Required Experience for Manor Coordinator/LPN:
- Possesses strong interpersonal communication skills.
- Dresses and behaves in a professional manner.
- Able to perform shift work including weekends and holidays.
- Able to work autonomously and as a team member.
- At least 18 years of age.
WHY YOU SHOULD JOIN THE AMERICAN HOUSE FAMILY:
- Competitive benefits and wages
- Retirement planning opportunities with company match
- Access to company vacation resort
- Training and development opportunities
- Career advancement opportunities
- Access to exciting activities and events
Work includes every other weekend and holidays
Assisted Living Experience preferred.
LPN License needed in the state of Ohio.
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Dishwasher Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high quality, positive dining experience for our residents.
Qualifications and Required Experience for Dishwasher:
- Excellent communication skills and a compassion for older adults
- Training and experience in dietary/food service techniques.
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Primary Responsibilities for Dishwasher:
- Ensure the highest quality of customer service is available for our residents.
- Works closely with the Culinary Director and other culinary staff.
- Cleans tables, washes dishes, and performs other general and assigned cleaning tasks.
- Loads and unloads materials, cleans equipment, and assists in all areas where assigned.
- Maintain proper water temperatures for dishwasher.
- Manage three sinks, keeping organization as a primary focus in order to clean dishes, pots, and pans properly.
- Maintain a clean work area; keep trash at an acceptable level and remove it when necessary.
- Assists with event set-up and tear-down as directed.
- Assists in other operations as needed; other duties as assigned by the Culinary Director and/or Executive Director.
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Dishwasher Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high quality, positive dining experience for our residents.
Qualifications and Required Experience for Dishwasher:
- Excellent communication skills and a compassion for older adults
- Training and experience in dietary/food service techniques.
Primary Responsibilities for Dishwasher:
- Ensure the highest quality of customer service is available for our residents.
- Works closely with the Culinary Director and other culinary staff.
- Cleans tables, washes dishes, and performs other general and assigned cleaning tasks.
- Loads and unloads materials, cleans equipment, and assists in all areas where assigned.
- Maintain proper water temperatures for dishwasher.
- Manage three sinks, keeping organization as a primary focus in order to clean dishes, pots, and pans properly.
- Maintain a clean work area; keep trash at an acceptable level and remove it when necessary.
- Assists with event set-up and tear-down as directed.
- Assists in other operations as needed; other duties as assigned by the Culinary Director and/or Executive Director.
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Sous Chef/Line Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Sous Chef/Line Cook:
- Ensure the highest quality of customer service is available for our residents.
- Assists the Culinary Director with proper orientation and training of new staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.
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Sub Cook Position Summary:
Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.
Primary Responsibilities for Sub Cook:
- Ensure the highest quality of customer service is available for our residents.
- Assists the Culinary Director with proper orientation and training of new staff.
- Verifying staff are in proper uniforms daily.
- Responsible for knowing all information in the employee-handbook.
- Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
- Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
- Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
- Responsible for maintaining sanitary conditions in dining room areas.
- Responsible for overseeing the proper use of all dietary equipment.
- Responsible for carrying out any emergency procedures required during shift.
- Notes and reports areas or articles in need of repair.
- Engage in prospective resident visits.
- Maintain regulatory compliance where applicable.
- Other duties as assigned by Culinary Director or Executive Director.
- All Assistant Cooks must obtain and maintain a Serve Safe Certification.