Cook Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department. Primary Responsibilities for Cook: - Ensure the highest quality of customer service is available for our residents. - Assists the Culinary Director with proper orientation and training of new staff. - Verifying staff are in proper uniforms daily. - Responsible for knowing all information in the employee-handbook. - Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel. - Responsible for walking through the dining room during meals communicating with residents regarding satisfaction. - Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director. - Responsible for maintaining sanitary conditions in dining room areas. - Responsible for overseeing the proper use of all dietary equipment. - Responsible for carrying out any emergency procedures required during shift. - Notes and reports areas or articles in need of repair. - Engage in prospective resident visits. - Maintain regulatory compliance where applicable. - Other duties as assigned by Culinary Director or Executive Director. - All Assistant Cooks must obtain and maintain a Serve Safe Certificatio

Regional Sales and Operations Director   SUMMARY: Under the direction of the Vice President of Operations and Vice President of Sales and Marketing, this position is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and that the highest quality of customer service is provided for our buildings, supporting their ongoing efforts to maintain and increase occupancy.  Frequent Midwest Travel is required.   ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following.  Other duties may be assigned as needed.   - Ensure the highest quality of customer service is available for our residents - Ensure the smooth and efficient operations of the communities in assigned region - Develop and increase the profitability and efficiency of each community and company-wide - Communicate the corporate mission, vision, values and goals to all staff each community - Foster a sense of enthusiasm, self-worth and team spirit among the communities - Liase with each of the community EDs to ensure coordination of activities and pursuit of common goals - Provide suggestions for improvement and communicate alternate methods of operating among the EDs - Monitor the performance of each ED in relation to the goals of the property; foster their professional development - Assist in planning new initiatives and future direction for the company - Initiate, develop, implement and monitor new changes within assigned region - Regularly inspect each community, make suggestions for improvements. Follow up on implementation of suggestions and mandates - Develop operating policies and procedures, where they not covered by a community policy/procedure or where a corporate policy/procedure is required.  Share new policies with corporate to ensure perpetuity companywide - Ensure coordination and consistency of quality service throughout the region - Monitor effectiveness and cost efficiency of operating policies and procedures - Review monthly variance reports and financial statements with EDs and address any budget variances - Monitor labor costs and hours and address concerns and action plans with EDs - Monitor and respond to summary reports of operational and financial statistics; including monthly reporting package - Directly supervise, review and evaluate the performance of the EDs - Review and authorize all GM bonuses, capex amounts, and large accounts payable checks prior to release - Monitor community accounting and internal controls and practices - Ensure the VP of Operations is informed of major issues and make suggestions and presentations for change and improvements - Review budgets and ensure they are in good order from field and acceptable prior to submission - Ensure a Resident Satisfaction Survey is is completed and communicated at each assigned community. Ensure action plans are created and followed - Prepare reports for investors, owners, and Executive Committee as requested - Maintain and/or increase occupancy, increase revenue, and/or decrease expenses - Generate sales ideas and determine best way to drive traffic with the Marketing/Advertising department - Manage relationships with corporate referral agencies (i.e. A Place for Mom, com, etc. - Train new CRD's on the sales & marketing playbook - Train and support on-site teams in sales closing and outreach relationship building using the American House Sales & Marketing Playbook, and utilizing lead tracking software (Yardi) - Provide one on one sales coaching through weekly coaching calls and analyzing weekly occupancy reports - Perform weekly regional Focus Calls for under-performing properties with VPO Community Relations Directors, Executive Directors - Collect and manage quarterly marketing plans for each community - Collect and manage bi-annual competitor analyses by building and compile/manage bi-annual analyses by county including new development areas - Manage the positioning of all communities (including new developments and acquisitions) with Marketing team in terms of branding, marketing, and advertising       QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   - Degree in healthcare, gerontology, business or related field or 10 years experience in Senior Living management required. - Ability to read and interpret financial statements and manage a budget required - Experience in senior living sales and marketing with proven success required - 5 years supervisory experience required - Excellent communication skills and a compassion for older adults - Must possess and maintain a valid driver’s license and current auto insurance - Sales management experience preferred   LANGUAGE SKILLS: Ability to read, analyze, and interpret facility forms, signs and product instructions.  Ability to speak clearly and interpret verbal communication.   OTHER SKILLS AND ABILITIES: - High degree of interpersonal relationship skills - Strong organizational and time-management skills - Considerable initiative, judgment, and leadership skills - Telephone skills - Problem solving and logic skills - Computer skills

  Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Transportation Driver Position Summary Under the general direction of the Executive Director. Primary responsibilities include, but are not limited to, transporting residents for group activities and/or personal appointments.   Qualifications and Required Experience for Transportation Driver: - Excellent communication skills and a compassion for older adults. - Must possess a valid driver’s license. Primary Responsibilities for Transportation Driver: - Ensure the highest quality of customer service is available for our residents. - Provides transportation services to current American House residents for appointments in the community within a 10 mile radius. - Works directly with Executive Director(s) to coordinate transportation for prospective residents when needed. - Responsible for maintaining a schedule of resident appointment times. - Keeps current American House marketing materials in the bus at all times. - Communicates with the Executive Director/Maintenance Director any required maintenance or repair of building vehicle. - Maintain a valid driver's license. - Other duties as assigned.

Life Enrichment Assistant Position Summary: Under the general direction of the Life Enrichment Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.   Primary Responsibilities for Life Enrichment Assistant: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective residents visits. - Perform welcome orientation with new residents. - Programs for the month should be based on the Whole Person Wellness Model and should incorporate at least 2 of the 6 experiences (Intellectual, Social, Emotional, Vocational, and Spiritual) - Use of iPad to enrich the lives of our residents and photos for community TV’s and Facebook. - Proficiency with software applications/programs/tools used by American House for Life Enrichment position. - Responsible for scheduling weekend activities. - Must be available to work weekends and sometimes weekends for events. - Represent American House professionally in all community events. - Must be able to drive a 14 passenger bus. - Provide transportation for both group events and personal appointments. - Responsible to update seasonal/holiday decorations throughout the building. - Oversees volunteer program. - Notifies Life Enrichment Director of emergency situations. - Reports to Life Enrichment Director.

Part Time Receptionist   Receptionist Position Summary:       The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. Duties/Responsibilities: - Greets residents, visitors, and guests; determines the purpose of each persons visit and directs or escorts him or her to the appropriate location. - Answers, screens, and directs phone calls to staff; takes messages and schedules appointments. - Receives mail, documents, packages, and courier deliveries and delivers or distributes items. - Performs administrative and clerical support tasks. - Performs basic filing and recordkeeping. - Performs other duties. Required Skills/Abilities: - Excellent verbal communication skills. - Excellent interpersonal and customer service skills. - Basic understanding of administrative and clerical procedures and systems. - Proficient with Microsoft Office Suite or related software. Education and Experience: - High school diploma or equivalent required. Physical Requirements: - Prolonged periods of sitting at a desk. - Must be able to lift up to 15 pounds at times.

- Dietary Aide Position Summary: Meal Plating, Kitchen Clean up.   Additional Responsibilities May Include: - Ensure the highest quality of customer service is available for our residents. - Set up of the dining room tables for meal times. - Serve resident meals. - Cleaning of dining room, kitchen, or other areas as directed by management. - Assisting with the preparation of snacks, desserts, salads and condiments for service. - Transports trash and linen to disposal area. - Follows and completes a daily task spreadsheet ensuring all work is completed. - Notes Refrigeration temperatures. - Assists with all special events and catering functions. - Assists with plating and delivery of meals to remote locations. - Other duties as assigned by supervisor or Executive Director.

Cook Position Summary: Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.   Primary Responsibilities for Cook: - Ensure the highest quality of customer service is available for our residents. - Responsible for knowing all information in the employee-handbook. - Responsible for maintaining proper/hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel. - Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director. - Responsible for maintaining sanitary conditions in dining room areas. - Responsible for overseeing the proper use of all dietary equipment. - Responsible for carrying out any emergency procedures required during shift. - Notes and reports areas or articles in need of repair. - Engage in prospective resident visits. - Maintain regulatory compliance where applicable. - Other duties as assigned by Culinary Director or Executive Director. - All Assistant Cooks must obtain and maintain a Serve Safe Certification.

Wellness Director Position Summary: The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  Our Wellness Directors supervise all Wellness team members.  This is a leadership position within the community, and serves as manager on duty in the absence of the Executive Director.   Qualifications and Required Experience for Wellness Director: - Must be a Licensed Practical Nurse in Florida. RN License and Degree preferred. - 3 years of management experience in healthcare or service related setting. - Ensure compliance with state and federal licensing regulations and/or accreditation programs within areas of responsibility. - Physiological and psychological knowledge related to gerentology. Primary Responsibilities for Wellness Director: - Ensure effective communication among Resident Assistants, Residents, and families. - Act as primary liaison with Residents and family members. - Through ongoing supervision, oversight, and delegation, ensures continuous high quality of service within the Wellness Department. - Establish rapport among Wellness team members to facilitate teamwork. - Actively recruit and select new Wellness Team members. - Overall supervision of all Health and Wellness team members, including but not limited to: training, performance management, coaching, motivating, and evaluating. - Ensure all Health and Wellness staff complete mandatory training. - Monitor licensure and certification compliance for all Wellness staff. - Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs. - Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks. - Provide written and oral reports to the Executive Director and Regional Director of Operations concerning the operation of the Wellness Department. - Lead coordination of health care services with other third party providers to ensure continuity of care. - Responsible for management of Wellness Department budget. - Responsible for verifying all medical forms are completed as well as assessing residents for required levels of care prior to resident move-in . - Administer various vaccinations to Residents/team members as required and determined by specific community and state regulations. - Oversee all medication administration. - Work in conjunction with Residents' attending Physician to make certain highest quality of service is being provided. - Submit recommendations to the Executive Director for budget, equipment, and supplies. - Ensure adequate staffing pattern of Resident Associates within authorized hour guidelines. - Develop work schedules and assignments to ensure staff accountability and task completion. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Wellness Department. - Maintain high level confidentiality of all information related to the role. - Investigate all complaints, grievances, and incidents, and work with the Executive Director concerning appropriate responses and corrective actions.

Part Time Receptionist- 1 to 2 days(10 hour shift)   Receptionist Position Summary:       The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. Duties/Responsibilities: - Greets residents, visitors, and guests; determines the purpose of each persons visit and directs or escorts him or her to the appropriate location. - Answers, screens, and directs phone calls to staff; takes messages and schedules appointments. - Receives mail, documents, packages, and courier deliveries and delivers or distributes items. - Performs administrative and clerical support tasks. - Performs basic filing and recordkeeping. - Performs other duties. Required Skills/Abilities: - Excellent verbal communication skills. - Excellent interpersonal and customer service skills. - Basic understanding of administrative and clerical procedures and systems. - Proficient with Microsoft Office Suite or related software. Education and Experience: - High school diploma or equivalent required. Physical Requirements: - Prolonged periods of sitting at a desk. - Must be able to lift up to 15 pounds at times.

  LPN Position Summary Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.   LPN Duties/Responsibilities: - Assumes responsibility for administering quality care to meet the total needs of residents - Provides medication administration, handling, & storage as follows: - Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation - Assists in maintaining the medication cart and storage room in a neat and orderly manner - Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts - Comply with company policies and procedures related to controlled substances, narcotic count and documentation - Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate. - Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director - Offers comfort and support, emotionally and physically, to residents - Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated. - Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation - Assists with resident move-in and move-outs and with resident discharge planning as needed - Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department LPN Required Skills/Abilities: - 2+ years of nursing experience preferably with experience in long-term care or geriatrics - Experience with dementia residents preferred - Up to date first aid and CPR certification - Current Unencumbered LPN license in the state - Knowledge of the physiology and psychology of the older adults. - Willingness to work evenings and weekends - Exceptional staff training and customer service skills - Compassionate and friendly demeanor LPN Education and Requirements: - Graduate from an accredited School of Nursing - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical #INDHP 

Monday, Tuesday, and every other weekend 10p-6am   Primary Responsibilities LPN (Licensed Practical Nurse): - Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department. - Assist in the coordination of effective communication among Resident Associates, residents, and families. - Maintain liaison with residents and family members. - Provide residents with personal care and assistance with activities of daily living. - Administer medications and treatments consistent with doctor's orders. - Ensure proper documentation and record keeping is maintained. - Complete housekeeping, dietary and life enrichment tasks as needed to meet resident needs. - Interact professionally with other staff, visitors and family members. - Comply with company policies, standards and licensing rules. - Perform other tasks as requested by the supervisor. - Assisted Living Experience preferred.  WHY YOU SHOULD JOIN THE AMERICAN HOUSE FAMILY: - Competitive benefits and wages. - Retirement planning opportunities with company match. - Access to company vacation resort. - Training and development opportunities. - Career advancement opportunities. - Access to exciting activities and events.    

Resident Assistant Position Summary- Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team

Resident Assistant Position Summary- Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team

Resident Assistant Position Summary- Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.     Resident Assistant Requirements:  - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team

Manor Coordinator/LPN Position Summary Manor Coordinators are responsible for coordinating with families and physicians to develop a care plan to ensure resident needs are met and provide direction as needed. Manor Coordinators establish and maintain effective communication with all departments, families, and medical professionals.     Duties/Responsibilities: - Administer medications and treatments consistent with doctor's orders - Coordinate and supervise the Resident Assistants - Provide residents with personal care and assistance with activities of daily living - Ensure proper documentation and record keeping is maintained - Interact professionally with other staff, visitors and family members - Comply with company policies, standards and licensing rules - Complete housekeeping, dietary and life enrichment tasks as needed to meet resident needs - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director and/or Executive Director Required Skills/Abilities: - Must possess a minimum of two years’ experience in the industry - Must be capable of dispensing medications as proven by skills testing - Possesses strong interpersonal communication skills - Dresses and behaves in a professional manner - Able to perform shift work including weekends and holidays - Able to work autonomously and as a team member   Education and Requirements: - Certified nursing assistant in State of Michigan, certified LPN, Medical Assistant or six months experience in providing personal care to the elderly - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. - Ability to regularly stand, talk, bend, stretch, pull or push and lift items - Ability to help others with daily activities including but not limited to; bathing, dressing/undressing, dining, exercising, etc. - Ability to frequently communicate with residents, families, co-workers, etc. Must be able to exchange accurate information in given situations. - Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.    

QUALIFICATION REQUIREMENTS:   • Excellent communication skills and a compassion for older adults • Must possess valid driver’s license. • A Florida LPN license required; RN Degree preferred • Previous management experience in healthcare or service related setting • Knowledge of all applicable governmental regulations • Knowledge of the physiology and psychology of the older adult   DESCRIPTION:   Under the general direction of the Executive Director ,Wellness Director and Regional Wellness Director, primary responsibilities include, but are not limited to, the overall responsibility of enriching the lives of our residents.   ESSENTIAL DUTIES AND RESPONSIBILITIES: • Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the operation of the Wellness Department. • Assist in the coordination of effective communication among PCP’s, Memory Care LED, Residents, and Authorized Representatives. • Maintain liaison with residents and Authorized Representatives through ongoing supervision, oversight, and delegation ensures the provision of a continuous high quality of service within the Wellness Department. • Assist in establishing rapport among Wellness team members to facilitate teamwork. • Assist in the recruitment and selection of competent Personal Care Partner’s. • Perform continuous, ongoing supervision of all Wellness team members, including but not limited to training, disciplining, counseling, motivating, and evaluating. • Ensure all Wellness Staff complete mandatory orientation and in service training. • Monitor licensure and certification compliance for all Wellness Staff. • Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. • Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks. • Make written and oral reports to the Executive Director, Wellness Director and Regional Wellness Director concerning the operation of the Health and Wellness Department. • Develop methods of coordination of health care services with other third party providers to ensure continuity of care. • Responsible for oversight of budget for Wellness Department. • Responsible for verifying all medical forms completion prior to resident move-in. • Organize/Participate in networking and community outreach programs/events. • Continually assess residents to verify their appropriateness to live within the Community. • Coordinate and implement regularly scheduled care conferences. • Complete all administrative paperwork as required. • Administer Mantoux (TB) Vaccinations to residents/staff associates as required and determined by specific community and state regulations. • Organize annual clinics for Influenza Vaccinations. • Assist with Medication Administration when needed. • Work in conjunction with resident’s attending physician to make certain highest quality of service is being provided. • Submit recommendations to the Executive Director for budget completion, equipment and supplies. • Ensure adequate staffing pattern of PCP’s within authorized hour guidelines at all times. • Manage and maintain Wellness budget within established guidelines. • Develop/oversee work schedules and assignments to ensure staff accountability and task completion. • Ensure adequate supplies and equipment is available to meet the day to day operational needs of the Health and Wellness department. • Maintain confidentiality of all resident and staff information. • Review all complaints, grievances, and incidents and assist the Executive Director in the development of a written plan of correction.    

Community Relations Director Position Summary: Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.   Qualifications and Required Experience for Community Relations Director: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Previous sales and/or marketing experience in healthcare or service related setting. - Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products. - Knowledge of the physiology and psychology of the older adults and the needs of the caregiver. - High degree of interpersonal relationship skills. - Strong organizational and time-management skills. - Considerable initiative, judgment, and leadership skills. - Problem solving and logic skills.   Primary Responsibilities for Community Relations Director: - Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues. - Develop and implement marketing plans. - Organize and manage a successful networking and community outreach program. - Effectively track and cultivate all prospects utilizing the sales software. - Ensure that a census of budgeted occupancy or higher is maintained. - Monitor and manage the marketing budget. - Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan. - Maintain a thorough working proficiency on the lead management system. - Develop a rapport and positive relationship with prospective residents and families. - Ensure that model suites are well maintained. - Assist in the planning and implementation of in service training, touring, and presentations. - Provide tour training and customer service training to staff. - Make written and weekly oral reports and meet as directed with the Executive Director. - Oversee and/or coordinate new resident move-in process with appropriate team members. - Work in conjunction with other members of the Leadership Team. - Conduct effective sales meetings. - Submit recommendations to the Executive Director for the budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department. - Participate in weekly occupancy call and focus calls as required.  

Prefer a LPN but not required must have Memory Care Experience   Position Summary Memory Care Program Director manages the day to day activity operations of the Memory Care Community to ensure the maximum levels of resident, family and staff safety, wellness and satisfaction is met. Oversees the day to day operations of The Love is Ageless program to ensure the maximum levels of resident leisure contentment, as well as physical, mental and psychological well-being. This is accomplished by taking into account American House's Mission, philosophy, policies and procedures as well as current federal, state and local regulatory standards.   Duties/Responsibilities: - Ensure compliance to American House's mission and philosophy as well as all written policies and procedures - Assist in the coordination of effective communication among Resident Associates, residents, and families - Through ongoing supervision, oversight and delegation, ensures the provision of a continuous high quality of service within the Memory Care Community - Establishing rapport among Memory Care team members to facilitate teamwork - Engage in prospective resident visits - Perform welcome orientation with new residents - Prepares monthly lifestyle/activity calendar - Designs and completes the main activity board, resident/family announcements/flyers - Responsible to update seasonal/holiday decorations - Schedule and provide transportation for both group events and personal appointments as necessary - Develop work schedules and assignments to ensure staff accountability and task completion for weekend activity/support staff Required Skills/Abilities: - Must be able to read, write, speak and understand English - Must have a valid driver's license and a good driving record - Must not pose a direct threat to the health or safety of other individuals within the community - Attends and participates in mandated yearly training programs - Must be able to manage time efficiently so to achieve goals - Adheres to all Human Resources policies, procedures, and code of conduct - Respects confidentiality of information and Resident's rights - Performs job in a safe manner, using proper body mechanics, infections control, etc. - Responsible for the proper care of all property, equipment, supplies and financial assets involved in the performance of the job - Performs other duties as assigned Education and Requirements: - At least two years of experience in Assisted Living - Knowledge of the physiology and psychology of the older adult. - Experience working with the geriatric population, dementia related or other related field preferred Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. - Works in the office as well as throughout the community and its premises - Moves intermittently during working hours. Movements includes, but is not limited to standing, walking sitting, pulling, lifting, reaching, carrying, pushing climbing, kneeling, stooping, and twisting. - Is subject to frequent interruptions - Must possess sight/hearing senses or use prosthetics that will enable these senses to function so that the requirements are being met - Must be able to assist or lead during emergency situations - Able to communicate intentions and directions to residents, staff, families and others as needed - May be subject to hostile and emotionally upset residents, family members, staff and visitors - Is subject to the handling of and exposure of hazardous chemicals - Is subject to exposure to infectious waste, disease, conditions, etc. including tuberculosis, HIV-AIDS and Hepatitis B Viruses - Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday as well as reactions from duct, disinfectants and other air contaminants

    the $1,000 Sign on Bonus Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical