*Weekends Only*   Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. - Must be able to work every Saturday and Sunday from 6:00 a.m. - 10:00 a.m. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical

*Per Diem*         Open Interviews Thursday and Friday 9:00am - 4:00 pm     Medical Technician Position Summary Under the general direction of the Executive Director, Wellness Director, and Memory Care Wellness Director, the primary responsibilities for this position include, but are not limited to, administering medications to the residents in a safe, accurate, and timely manner.   Qualifications and Required Experience for Medical Technician: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license with reliable transportation. - Must be able to read, write, and speak English fluently. - Must possess the 6-hour Medication Technician training course according to Florida State Statues 2018 Chapter 393 Section 506 and maintain active certification. - Must be able to work a flexible shift schedule. Days and hours will vary to equal a 48-hour biweekly schedule. Primary Responsibilities for Medical Technician: - Administers medications according to the physician order on the medication administration record (MAR). - Documents medications administered on the MAR in accordance with company policy. Checks MARs immediately after administration and prior to end of shift to ensure documentation is complete and accurate. - Conducts change of shift report with oncoming/outgoing shift personnel. - Maintains security of medication cart and narcotic keys during entire shift. Conduct narcotic count at the beginning and end of every shift in accordance with company policy and procedure. - Provides all necessary care and services to assigned residents and assists other caregivers as needed. - Works collaboratively with peers and other team members. - Provides assistance with Activities of Daily living such as with bathing, dressing, personal hygiene (includes shaving, oral care, nail care, hair care, foot care), toileting, eating and ambulation/mobility. - Maintains professional demeanor at all times when interacting with residents and families. - Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately. - Utilizes safe transfer techniques when assisting residents with mobility. - Participates in and supports the resident-centered activities program. - Care for sensory enhancement devices such as eyeglasses and hearing aids. - Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom. - Washing residents’ laundry as needed. - Escorts residents and coordinates internal transportation needs. - Assists residents with personal correspondence/telephone usage when requested. - Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or charge nurse, as needed. - Conducts room checks and resident rounds. - Monitors for environmental safety hazards. - Assists in a variety of tasks related to dining (escort residents to dining room, assist with set up and clean tables, serve meals, bus tables, etc.). - Assists residents with swallowing difficulty with eating. - Responds to emergencies in a prompt and calm manner. Immediately reports such emergencies to the charge nurse. - Attends and participates in staff meetings and mandatory in-services. - Documents provision of services on company forms. - Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations. - Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems and concerns. - Acts as ambassador and public relations representative to guests and other off-campus visitors. - Copies special paperwork or forms. - Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process. - Collaborates with associates in other departments to assure necessary care and services are provided. - Participates in projects or committees as assigned. - Performs related duties as assigned.     #indhp

$1,000 Sign On Bonus*   Open Interviews Thursday and Friday 9:00am - 4:00 pm       Position Summary Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Duties/Responsibilities: - Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.  Serves meals to residents in dining room or apartment.  - Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor. - Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintains the resident record daily following company policy and procedure. - Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned  Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.  Preferred Skill/Abilities: - Experience working with older adults - CNA Certification - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases preferred Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:   - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:   - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards #INDHP 

SIGN ON BONUS $1500 Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical

Do you have a strong desire to help others? We do too! Here at American House Senior Living Communities, we would welcome the opportunity to offer you work in a safe environment during a time when many people may be displaced.   Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Location to be in Michigan.   The Sales Specialist is a sales professional responsible for leasing senior living communities within a particular geographic region. They are accountable for creating and following a strategic business plan, managing their sales lead bank in YARDI, driving lead generation efforts, creating urgency with prospects to drive sales results, managing sales conversions and following a sales process through closing move ins to achieve budgeted occupancy and revenue at for assignment communities.   Required Experience for a Sales Specialist: - Previous experience in sales with a proven track record of meeting and exceeding sales goals in the senior housing industry - Ability to conduct quality discovery conversations and match up our services to the prospect needs in order to advance prospects to resident move ins - Aggressive sales instinct with the ability to close while maintaining compassion for our seniors - Ability to manage time effectively in each facet of sales and marketing (lead generation, lead advancement, lead conversion, business development) - Must be able to build relationships quickly with team members and work collaboratively to reach community occupancy/revenue goals - Goal oriented and results-driven - Must possess excellent communication and presentation skills - Nimble and agile with problem-solving skills in order to determine solutions for clients and partner with community and regional leadership teams - Technically savvy in Microsoft programs and utilizing CRM software - Extensive, inter-state travel Primary Responsibilities of a Sales Specialist: - Achieve budgeted occupancy and revenue goals for the community - Utilizes YARDI CRM to accurately manage sales lead bank, sales conversion ratios, and move in metrics - Identify and target new business development contacts to drive professional referrals - Make daily calls to prospects in YARDI CRM to schedule tours and virtual tours - Provides tours or virtual tours of senior housing communities to potential residents and referral sources - Plan and execute marketing initiatives and resident events - Be a trusted advisor for potential residents, their families and staff members - Promote American House culture, mission and standards in each community assignment - Communicate effectively and partner in cross functional collaboration throughout the organization - Complete weekly occupancy report, marketing plans, competitive analysis and all standards in sales & marketing playbook - Willingness to work a flexible schedule to include evenings, weekends, or “non-traditional” work hours per community assignment needs  

This position is primarily responsible for the design coordination and selection for interior capital renovation projects for American House Senior Living while furthering the brand vision and consistency.   In addition, this function is responsible for setting the standards and auditing existing communities to ensure they excel at first impressions.   Essential Functions:   Respond to community design initiatives by specifying products, furniture, materials, colors or finishes.   Act as point person for all major renovation projects coordinating third party design consultants as required.   Provide a scope of work and specifications for a Director of Facilities to bid.   Review bids to ensure that product integrity is being met as specified.    Remain current and knowledgeable on all new products coming on the market that could be appropriate for senior housing.   Remain current on design trends in other markets such as hospitality that could be relevant to senior housing.   Remain knowledgeable of what levels of finish and products competitors are utilizing in their communities.   Conduct regular on-site observation of work during construction and monitor compliance with plans.   In certain circumstances, procure directly from vendors for products such as fitness equipment, technology etc.   Meet with various national reps to understand useful life and appropriateness of products in the senior living space to be able to make informed design scope to the communities.   Make presentations to owners and communities on design plans.   Create First Impressions checklist in collaboration with Operations, Sales and Facilities to ensure communities are maintained to the determined First Impressions expectations.   Conduct regular site visits of existing communities to ensure furniture and accessories meet standard of excellence.     Additional Responsibilities: Approve invoices.  Verify that work is satisfactory and is within given estimate.   Develop miscellaneous building standards for items such as ash/trash, outdoor furniture and lighting.   Job Requirements/Qualifications:   The most important qualification of this job is a sophisticated and well round design sense that aligns with the CEO’s.   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.    Work independently with minimum direction.   Use leadership, organizational and communication skills to assure that teams complete projects within budget.   Be highly organized and able complete multiple tasks.   Have strong interpersonal and communication skills.   Be knowledgeable in all aspects of finishes and products typically used in senior living buildings, as well as City codes and ADA requirements.   A working knowledge of autocad, Microsoft Project, and Adobe Photoshop/Illustrator.   Ability to budget and supervise all phases of the design process.   Travel will be required 50% of the time to our communities in Michigan, Florida, Illinois, Ohio, New Hampshire and Maine.  This could be expanded as American House continues to grow.   Education and/or experience   Bachelor of Interior Design or a Bachelor of Interior Architecture, with a minimum of four (4) years experience   Michigan Registration, NCIDQ, ASID, and IIDA are helpful

Do you have a strong desire to help others? We do too! Here at American House Senior Living Communities, we would welcome the opportunity to offer you work in a safe environment during a time when many people may be displaced. Total hours per week: 30+                                 Shift: 8am-4pm (weekdays) 8am-12pm (weekends)                                 Days: varies (4-5 shifts per week) Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

  Dining Room Server Position Summary: Under the general direction of Culinary Director and Dining Room Manager, primary Dining Room Server responsibilities include, but are not limited to, assisting with the overall functioning of the dietary department.   Primary Responsibilities for Dining Room Server: - Ensure the highest quality of customer service is available for our residents. - Set up of the dining room tables for meal times. - Serve resident meals. - Cleaning of dining room, kitchen, or other areas as directed by management. - Assisting with the preparation of snacks, desserts, salads and condiments for service. - Transports trash and linen to disposal area. - Follows and completes a daily task spreadsheet ensuring all work is completed. - Notes Refrigeration temperatures. - Assists with all special events and catering functions. - Assists with plating and delivery of meals to remote locations. - Other duties as assigned by supervisor or Executive Director.

  RA- 3rd shift Position Summary Resident Assistants are an essential part of our wellness team by providing personal assistance to the residents and assisting residents to maintain their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Duties/Responsibilities: - Assists residents with activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, and supervision according to the individual plan of care. - Gathering, engaging, and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. Encouraging residents to socialize and participate in planned activities and develop friendships with other residents.  - Maintain a clean, safe, and orderly environment for residents. Assure resident rooms are clean and tidy throughout each day and follows scheduled housekeeping tasks such as laundry as assigned.  Serves meals to residents in dining room or apartment.  - Encourages the resident to eat a balanced diet while respecting the resident’s right of free choice. Documents and reports any changes in eating habits to supervisor. - Observes residents and reports changes in resident’s psychosocial and physical condition as well as any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Maintains the resident record daily following company policy and procedure. - Follows established safety protocols, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedures. Responds to all requests for assistance promptly and with a positive demeanor including emergency pull cords, telephone calls, and requests from family members or friends. - Report all complaints, grievances, suspicion of abuse and instances of abuse to the Wellness Director and/or the Executive Director. - Participates and attends Wellness meetings and required trainings to ensure compliance with all regulations and policies - Other duties as assigned  Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. - Able to make standard and routine decisions based on detailed guidelines with little independent judgement. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.  Preferred Skill/Abilities: - Experience working with older adults - CNA Certification - Previous experience in Assisted Living or Memory Care - Knowledge of dementia and related diseases preferred Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical Physical Demands:   - Standing, Walking - Sitting - Use hands and fingers to handle/feel - Reach with hands and arms - Talk or hear - Vision - Able to lift up to 50 pounds Working Conditions:   - Requires interaction with co-workers, clients, and/or vendors - Occasional weekend, evening, or night work if needed to ensure shift coverage - Possible exposure to communicable diseases, infections, and/or blood-borne pathogens - Potential injury from transferring, repositioning, or lifting clients - Exposure to latex - Possible exposure to various drugs, chemicals, infectious or biological hazards    

LPN Position Summary Under the general direction of the Wellness Director, primary responsibilities include, but are not limited to providing assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness.   LPN Duties/Responsibilities: - Assumes responsibility for administering quality care to meet the total needs of residents - Provides medication administration, handling, & storage as follows: - Provides medication assistance for residents in accordance with state regulations and company policy including pouring, preparing, assisting with administration, and documentation - Assists in maintaining the medication cart and storage room in a neat and orderly manner - Accepts responsibility for accurate medication counts and for security of the medication cart and medication storage room for assigned shifts - Comply with company policies and procedures related to controlled substances, narcotic count and documentation - Use sound nursing judgment to evaluate changes in resident situations and report to Wellness Director and/or physician when appropriate. - Observes changes in Resident status, needs, or preferences and communicates them to the Wellness Director - Offers comfort and support, emotionally and physically, to residents - Reports resident and staff concerns and/or issues to the Wellness Director and/or Executive Director, as designated. - Assists with vital signs and weight monitoring monthly or more frequently as required for all residents and completes all required documentation - Assists with resident move-in and move-outs and with resident discharge planning as needed - Ensure compliance to the American House philosophy as well as all written policies and procedures that govern the operation of the Resident Services Department LPN Required Skills/Abilities: - 2+ years of nursing experience preferably with experience in long-term care or geriatrics - Experience with dementia residents preferred - Up to date first aid and CPR certification - Current Unencumbered LPN license in the state - Knowledge of the physiology and psychology of the older adults. - Willingness to work evenings and weekends - Exceptional staff training and customer service skills - Compassionate and friendly demeanor LPN Education and Requirements: - Graduate from an accredited School of Nursing - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical  

Position Summary Memory Care Program Coordinator manages the day to day activity operations of the Memory Care Community to ensure the maximum levels of resident, family and staff safety, wellness and satisfaction is met. Oversees the day to day operations of The Love is Ageless program to ensure the maximum levels of resident leisure contentment, as well as physical, mental and psychological well-being. This is accomplished by taking into account American House's Mission, philosophy, policies and procedures as well as current federal, state and local regulatory standards.   Duties/Responsibilities: - Ensure compliance to American House's mission and philosophy as well as all written policies and procedures - Assist in the coordination of effective communication among Resident Associates, residents, and families - Through ongoing supervision, oversight and delegation, ensures the provision of a continuous high quality of service within the Memory Care Community - Establishing rapport among Memory Care team members to facilitate teamwork - Engage in prospective resident visits - Perform welcome orientation with new residents - Prepares monthly lifestyle/activity calendar - Designs and completes the main activity board, resident/family announcements/flyers - Responsible to update seasonal/holiday decorations - Schedule and provide transportation for both group events and personal appointments as necessary - Develop work schedules and assignments to ensure staff accountability and task completion for weekend activity/support staff Required Skills/Abilities: - Must be able to read, write, speak and understand English - Must have a valid driver's license and a good driving record - Must not pose a direct threat to the health or safety of other individuals within the community - Attends and participates in mandated yearly training programs - Must be able to manage time efficiently so to achieve goals - Adheres to all Human Resources policies, procedures, and code of conduct - Respects confidentiality of information and Resident's rights - Performs job in a safe manner, using proper body mechanics, infections control, etc. - Responsible for the proper care of all property, equipment, supplies and financial assets involved in the performance of the job - Performs other duties as assigned Education and Requirements: - At least two years of experience in Assisted Living - Knowledge of the physiology and psychology of the older adult. - Experience working with the geriatric population, dementia related or other related field preferred Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. - Works in the office as well as throughout the community and its premises - Moves intermittently during working hours. Movements includes, but is not limited to standing, walking sitting, pulling, lifting, reaching, carrying, pushing climbing, kneeling, stooping, and twisting. - Is subject to frequent interruptions - Must possess sight/hearing senses or use prosthetics that will enable these senses to function so that the requirements are being met - Must be able to assist or lead during emergency situations - Able to communicate intentions and directions to residents, staff, families and others as needed - May be subject to hostile and emotionally upset residents, family members, staff and visitors - Is subject to the handling of and exposure of hazardous chemicals - Is subject to exposure to infectious waste, disease, conditions, etc. including tuberculosis, HIV-AIDS and Hepatitis B Viruses - Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday as well as reactions from duct, disinfectants and other air contaminants

Community Relations Director Position Summary: Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community. As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.   Qualifications and Required Experience for Community Relations Director: - Excellent communication skills and a compassion for older adults. - Must possess valid driver’s license. - Previous sales and/or marketing experience in healthcare or service related setting. - Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products. - Knowledge of the physiology and psychology of the older adults and the needs of the caregiver. - High degree of interpersonal relationship skills. - Strong organizational and time-management skills. - Considerable initiative, judgment, and leadership skills. - Problem solving and logic skills.   Primary Responsibilities for Community Relations Director: - Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues. - Develop and implement marketing plans. - Organize and manage a successful networking and community outreach program. - Effectively track and cultivate all prospects utilizing the sales software. - Ensure that a census of budgeted occupancy or higher is maintained. - Monitor and manage the marketing budget. - Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan. - Maintain a thorough working proficiency on the lead management system. - Develop a rapport and positive relationship with prospective residents and families. - Ensure that model suites are well maintained. - Assist in the planning and implementation of in service training, touring, and presentations. - Provide tour training and customer service training to staff. - Make written and weekly oral reports and meet as directed with the Executive Director. - Oversee and/or coordinate new resident move-in process with appropriate team members. - Work in conjunction with other members of the Leadership Team. - Conduct effective sales meetings. - Submit recommendations to the Executive Director for the budget completion, equipment, and supplies. - Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department. - Participate in weekly occupancy call and focus calls as required.

Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner.   Primary Responsibilities for Housekeeper: - Ensure the highest quality of customer service is available for our residents. - Engage in prospective resident visits. - Cleans resident apartment, including but not limited to, vacuuming, mopping, disinfecting, dusting, emptying trash, making beds and linen service where applicable. - Responsible for personal laundry service where applicable. - Responsible for maintaining cleanliness of entire building. - Monitor public restrooms throughout the day for cleanliness and adequate supplies. - Maintain regulatory compliance where applicable. - Transports trash and waste to disposal area. - Notes areas or articles in need of repair and reports to Assistant Director. - Other duties as assigned by supervisor or Executive Director.

Resident Assistant Position Summary Residents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN.   Resident Assistant Duties/Responsibilities: - Providing companionship, building rapport and establishing a trusting relationship with our residents - Assisting residents in activities of daily living, to include ambulation, transferring, showering, personal hygiene, incontinence care, feeding, reminders, supervision. - Gathering and assisting residents in activities, conducting activities in groups or one-on-one with residents as requested. - Conducting daily tasks in a safe manner and for adhering to all safety procedures. - Serves residents meals and after-meal cleanup. - Assures that resident rooms are clean and tidy throughout each day. Is responsible for resident laundry, as assigned. - Observes residents and reporting any concerns, e.g., skin breakdown, rash, behavioral changes, speech change, change in appearance, etc., to Wellness Director. - Follow established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance procedure. - Communicate with family members, visitors, and volunteers in a customer service-oriented manner. - Report all changes in the resident’s psychosocial and physical condition, and in skin breakdown to the Wellness Director. - Report all complaints, grievances, and instances of abuse to the Wellness Director and/or the Executive Director. - Answer all emergency response system calls immediately. - Provide post-mortem care as instructed. - Complete all documentation and paperwork as required. - Participate in Wellness meetings and mandatory trainings to ensure compliance with all regulations and policies. - Ensure compliance to American House’s Mission and philosophy as well as all written policies and procedures that govern the Wellness Department. - Perform all assigned tasks in accordance with policies and procedures and as instructed by the Wellness Director, as well as other members of the leadership team. Resident Assistant Required Skills/Abilities: - Ability to communicate clearly and effectively with both residents and staff - Ability to lift, pull, push, carry 40 pounds and to move about the community quickly in order to provide emergency assistance to residents. - Maintains a safe environment for patients and co-workers, transports patients and equipment as appropriate. Resident Assistant Preferred Skill/Abilities: - Experience working with Seniors - CNA certification - Previous experience in Assisted Living or Memory Care Resident Assistant Education and Requirements: - High school diploma or equivalent educational experience - Minimum 18 years of age - Must pass a pre-employment background check, drug screen, TB test and physical

  Are you a people person with a passion for providing exceptional service? Look no further! Our Senior Living Community in Wildwood, FL is seeking a dedicated and friendly Concierge to join our team.   Position Summary: As our Concierge, you’ll be the welcoming face of our community. Under the guidance of the Executive Director, your primary responsibility will be to ensure the highest quality of customer service for our residents. You’ll play a crucial role in creating a warm and inviting atmosphere during weekends and scheduled shifts. NOTE: Current opening is Part Time, Sunday shift 4p-12a     Primary Responsibilities: - First Impressions Matter: Greet guests and residents with a smile, making them feel right at home. - Master of Multitasking: Answer a multiline telephone, screen calls, and direct them to the right place. - Problem Solver: Address resident concerns promptly and professionally. - Behind-the-Scenes Support: Provide administrative and clerical assistance. - Appointment Guru: Schedule appointments efficiently. - Mail Maven: Receive and sort mail and deliveries. - Tech-Savvy: Proficient in word processing, spreadsheets, and email. - Safety First: Be prepared to carry out emergency procedures when needed. - Sales Savvy: Familiar with the BILD sales system. - Weekend Wizard: Oversee weekend activities to keep our residents engaged. - Eyes on the Details: Note any areas or articles in need of repair and report them to the Assistant Director. Qualifications: - Excellent communication skills - Customer service-oriented - Proficient in basic office software - Ability to handle emergency situations calmly - Prior experience in a similar role preferred Why Join Our Team? - Make a difference in the lives of our residents. - Collaborate with a supportive and friendly staff. - Enjoy a flexible part-time schedule. - Be part of a vibrant community that values teamwork and compassion. Immediate openings available! Apply today to be considered!   #INDLP

Dining Room Server (Part Time) Are you passionate about providing excellent customer service and enriching the lives of others? If so, we have an exciting opportunity for you! We are seeking a dedicated Dining Room Server to join our Culinary department. This role is not just about serving food, it’s about providing a dining experience that our residents will love and remember. You will train and develop your skills with your team members to cater to our residents’ wishes and desires.   Key Responsibilities: - Provide our residents with the highest quality of customer service. - Take resident’s orders and serve resident meals and beverages. - Set up and decorate the dining room tables for mealtimes. - Clean and sanitize the dining room, menus, kitchen, side-stations, and other areas as directed. - Assist with the preparation of beverages, snacks, desserts, salads, and condiments for service. - Transport used dishes, waste, refuse and used linen to collection areas. - Learn and retain residents’ names, special requests, and dietary restrictions. - Assist with special events and catering functions in a variety of areas throughout the community. Required Skills/Abilities: - Desire to impact others’ lives through excellent customer service. - Ambition to develop relationships with our residents. - No prior experience needed; training provided. - Minimum 16 years of age. Preferred Skills/Abilities: - Experience working with seniors. - Previous customer service experience. - 2 – 3 years of experience of working in a commercial restaurant or club is preferred. We welcome candidates from all industries, including seasonal restaurant workers and anyone with a passion for providing great customer service. We provide an excellent environment and flexible schedules! Join us and get to do the things you love, presenting delicious food and developing relationships with residents and our staff. Apply today!

Dining Room Server (Part Time) Are you passionate about providing excellent customer service and enriching the lives of others? If so, we have an exciting opportunity for you! We are seeking a dedicated Dining Room Server to join our Culinary department. This role is not just about serving food, it’s about providing a dining experience that our residents will love and remember. You will train and develop your skills with your team members to cater to our residents’ wishes and desires.   Key Responsibilities: - Provide our residents with the highest quality of customer service. - Take resident’s orders and serve resident meals and beverages. - Set up and decorate the dining room tables for mealtimes. - Clean and sanitize the dining room, menus, kitchen, side-stations, and other areas as directed. - Assist with the preparation of beverages, snacks, desserts, salads, and condiments for service. - Transport used dishes, waste, refuse and used linen to collection areas. - Learn and retain residents’ names, special requests, and dietary restrictions. - Assist with special events and catering functions in a variety of areas throughout the community. Required Skills/Abilities: - Desire to impact others’ lives through excellent customer service. - Ambition to develop relationships with our residents. - No prior experience needed; training provided. - Minimum 16 years of age. Preferred Skills/Abilities: - Experience working with seniors. - Previous customer service experience. - 2 – 3 years of experience of working in a commercial restaurant or club is preferred. We welcome candidates from all industries, including seasonal restaurant workers and anyone with a passion for providing great customer service. We provide an excellent environment and flexible schedules! Join us and get to do the things you love, presenting delicious food and developing relationships with residents and our staff. Apply today!

  Are you a people person with a passion for providing exceptional service? Look no further! Our Senior Living Community in Wildwood, FL is seeking a dedicated and friendly Concierge to join our team.   Position Summary: As our Concierge, you’ll be the welcoming face of our community. Under the guidance of the Executive Director, your primary responsibility will be to ensure the highest quality of customer service for our residents. You’ll play a crucial role in creating a warm and inviting atmosphere during weekends and scheduled shifts. NOTE: Current opening is Full-Time and 2nd Shift only.     Primary Responsibilities: - First Impressions Matter: Greet guests and residents with a smile, making them feel right at home. - Master of Multitasking: Answer a multiline telephone, screen calls, and direct them to the right place. - Problem Solver: Address resident concerns promptly and professionally. - Behind-the-Scenes Support: Provide administrative and clerical assistance. - Appointment Guru: Schedule appointments efficiently. - Mail Maven: Receive and sort mail and deliveries. - Tech-Savvy: Proficient in word processing, spreadsheets, and email. - Safety First: Be prepared to carry out emergency procedures when needed. - Sales Savvy: Familiar with the BILD sales system. - Weekend Wizard: Oversee weekend activities to keep our residents engaged. - Eyes on the Details: Note any areas or articles in need of repair and report them to the Assistant Director. Qualifications: - Excellent communication skills - Customer service-oriented - Proficient in basic office software - Ability to handle emergency situations calmly - Prior experience in a similar role preferred Why Join Our Team? - Make a difference in the lives of our residents. - Collaborate with a supportive and friendly staff. - Enjoy a flexible part-time schedule. - Be part of a vibrant community that values teamwork and compassion. Immediate openings available! Apply today to be considered!   #INDLP

Dining Room Server (Part Time)   Dining Room Server Position Summary Dining Room Servers assist with the overall functioning of the Culinary department by providing excellent customer service to our Residents, enriching the lives of those we serve, through innovative and creative culinary experiences! As a Server you get to do the things you love, presenting delicious food and developing relationships with Residents and your staff. You will train and develop your skills with your Team Members to cater to our Residents wishes and desires.   We welcome candidates from all industries, including restaurant workers recently displaced from their current job and anyone with a passion for providing great customer service. We provide excellent work hours and flexible schedules!   Dining Room ServerRequired Skills/Abilities: - Desire to impact others’ lives through excellent customer service - Ambition to develop relationships with our Residents - No prior experience needed; training provided - Minimum 16 years of age Dining Room Server Preferred Skill/Abilities: - Experience working with Seniors - Previous customer service experience - 2 – 3 years of experience of working in a commercial restaurant or club is preferred Duties/Responsibilities: - Providing our Residents with the highest quality of customer service - Responsible for communicating, interacting with, and observing our Residents - Responsible for taking Resident’s orders and serving Resident meals and beverages. - Set up and decoration of the dining room tables for mealtimes - Cleaning and sanitizing of the dining room, menus, kitchen, side-stations, and other areas as directed - Assisting with the preparation of beverages, snacks, desserts, salads, and condiments for service - Transports used dishes, waste, refuse and used linen to collection areas - Follows and completes daily task assignments, ensuring all work is completed properly - Notes Refrigeration temperatures - Learns and retains Residents names, special requests, and dietary restrictions - Assists with all special events and catering functions in a variety of areas throughout the community - Assists with plating and delivery of meals to remote locations or Resident’s rooms if requested - Other duties as assigned by Culinary Director or Executive Director #INDHP